About
Experienced Team Lead Overview: Experienced Team Lead in proctoring international candidates with skills in exam management, team coordination, and operational optimization for high candidate satisfaction. Key Achievements: Real-Time Exam Management: Achieved 99% accuracy and quick issue resolution. Team Coordination: Boosted performance by 30% with effective training. Operational Excellence: Reduced setup time by 25% and enhanced candidate experience. Career Goals: To advance in leadership, focusing on operational improvements and team mentorship for high performance and effective exam management. Aspiring HR Professional Overview: Aspiring HR professional with expertise in people management, talent development, and organizational effectiveness, ready to drive impactful HR initiatives. Key Achievements: Team Leadership: Enhanced productivity and engagement with development programs. Talent Development: Increased retention by 20% through targeted development. Organizational Effectiveness: Reduced time-to-hire by 15% and improved onboarding. Career Goals: To drive HR strategies that improve workplace culture and align talent management with organizational goals.
Work experience
Specialist - VIP ACCOUNT MANGER - Customer Support at IntouchCX, Jun 2025 - Nov 2025 · 6 mos, India
VIP Account Manager/Senior Consultant - customer support at IntouchCX, Nov 2024 - Jul 2025 · 9 mos, Bengaluru, Karnataka, India
Team Lead at Talview, Apr 2023 - Jun 2024 · 1 yr 3 mos
Exam Proctor at Talview, Mar 2023 - Jun 2024 · 1 yr 4 mos, Bengaluru, Karnataka, India
Team Lead at Talview, Mar 2023 - Jun 2024 · 1 yr 4 mos
Internship Trainee at Hyatt Pune, Dec 2021 - Apr 2022 · 5 mos, Pune, Maharashtra, India
Education
BHMCT, Bachelor of Hotel Management and Catering Technology, Srinivas College of Hotel Management, Srinivas Campus, Pandeshwar, Mangalore-575001
Srinivas college mangalore, Chinmaya Vidyalaya
