Ashok Kumar
Senior AI/ML Professional | Generative AI & LLMs | Data Science | Machine Learning | Agentic AI | 21+ Years Driving Enterprise AI Solutions
Greater Bengaluru Area
15+ years of work experience
Sep 20215 yrsPresent
Bengaluru, Karnataka, India
Project: Device Loss Analytics
· Architected an end-to-end analytics and GenAI solution for device loss detection, aligning technical design to business requirements and constraints.
· Filed Intellectual Property (IP) disclosures covering novel solution concepts and key algorithmic innovations.
· Led the full solution lifecycle from proof-of-concept through multiple successive production releases.
· Embedded state-of-the-art research and engineering best practices to ensure scalable, maintainable implementation.
Project: Personal AI
· Defined product requirements and architected personalized AI solutions leveraging LLMs and agentic frameworks (LangGraph, AutoGen).
· Filed IP disclosures for novel AI-driven solution designs.
· Drove solution lifecycle from PoC through internal beta release, applying the latest research advancements.
· Facilitated collaboration across engineering, product, and business stakeholders to ensure timely delivery.
Project: Avertack AI
· Designed and developed Generative AI solutions incorporating Retrieval-Augmented Generation (RAG) for the GFMO use case.
· Integrated Knowledge Graphs (Relational AI) to enhance contextual reasoning and reduce hallucination in LLM outputs.
· Defined project specifications, guided development teams, and oversaw end-to-end solution implementation.
· Coordinated with all relevant cross-functional stakeholders to ensure delivery alignment.
Project: FinOps Data Science – Subrogation, BillOps, Treasury & Call Center Analytics
· Designed and deployed sophisticated analytical tools for Billing Operations and Treasury management, reducing manual processing time.
· Built NLP-based call center transcript analysis pipeline to extract actionable insights and improve customer experience.
· Developed subrogation and damage claim analytics models to optimize recovery rates and reduce financial leakage.
Feb 20192 yrs 8 mosSep 2021
Greater Bengaluru Area
Project: Insurance Analytics, PC Warranty Analytics & Price Forecasting
· Led end-to-end analytics solution development for Insurance New Business & Call Center Analytics, improving underwriting efficiency.
· Designed predictive warranty claim analytics framework for PC hardware, driving cost savings and improved customer experience.
· Built and deployed price forecasting models to inform and optimize pricing strategy for global clients.
· Managed project timelines, cross-functional teams, and client communications to ensure on-time delivery of measurable business outcomes.
· Acted as primary client liaison; oversaw planning, execution, risk mitigation, and executive reporting.
Apr 20171 yr 11 mosFeb 2019
Bengaluru, Karnataka, India
Project: Spare Part Simulation Analytics
· Scoped business requirements and designed advanced simulation-based analytics solution for spare-parts inventory optimization.
· Led development and production deployment of the analytical model, ensuring reliable performance at scale.
Project: Early Warning System
· Designed and developed a machine learning–based early warning system for proactive risk detection.
· Delivered thought leadership through internal and external conference participation and published Points of View.
Jan 20161 yr 3 mosMar 2017
Greater Sydney Area
Project: Customer Churn Prediction & AML – Australian Wagering & Gambling
· Architected and productionized a fully automated customer churn prediction platform hosted on a managed cloud Big Data ecosystem.
· Delivered customer 360° analytics including multivariate A/B testing and Return-on-Marketing-Investment (ROMI) analysis.
· Designed and implemented a real-time Anti-Money Laundering (AML) solution for regulatory compliance reporting.
· Provided strategic consulting advice to senior customer leadership.
Apr 20159 mosDec 2015
Bengaluru, Karnataka, India
Project: IoT Analytics – Professional Cross-Continental Car Racing
· Designed an IoT solution for real-time data ingestion from biometric and vehicle sensors across connected car platforms.
· Led development of an advanced analytics assistant system to enhance driver performance and experience.
· Built driver identification and anomaly detection models; led a team of data scientists for multi-component IoT delivery.
http://www8.hp.com/uk/en/campaigns/cape2cape/solutions.html
Project: Customer Experience Management – Telecom
· Designed a Customer Experience Management (CEM) system for tier-1 telecom operators, covering Smart User Profiles and personalized advertising.
· Architected Next Best Offer (NBO) solution with detailed data models and high-level modeling methodology.
· Conceptualized and designed indoor Wi-Fi analytics and network analysis framework for service assurance.
Jan 20132 yrs 4 mosApr 2015
Bangalore
Project: Stream Data Analytics Stack – Mega Channel Sensor Management
· Designed the end-to-end backend architecture and data lake schema for a large-scale stream data analytics platform.
· Led development and delivery of the full solution for real-time sensor network management at enterprise scale.
http://www8.hp.com/in/en/industries/communications-media-entertainment.html?compURI=1089590#.V2yLG5N97Vo
Jun 20111 yr 7 mosDec 2012
Bengaluru, Karnataka, India
http://www.hp.com/hpinfo/newsroom/press_kits/2010/sensingsolutions/
Ashok’s AI Stack
Education
Strategic Leadership and Management
Gies College of Business - University of Illinois Urbana-Champaign
20211 yr2022
Master’s Degree, Electrical and Electronics Engineering
Indian Institute of Technology, Bombay
20032 yrs2005
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