Business Associate - After Sales | Operations Management
Delhi
Bachelor of Arts - BA, Geography
Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur
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With 2 years of experience in founder-level escalation management and NCH portal, including critical social media cases, I bring a proactive approach to resolving high-impact issues. I work closely with warehouse and logistics teams to manage inventory, streamline first- and last-mile operations, and ensure timely fulfillment. Additionally, I support the management of a 15-member outsourced team, driving operational efficiency and service quality. My role connects customer experience, logistics, and team coordination to ensure smooth operations and support business growth.
Delhi
Senior Associate at Nexxbase Marketing Pvt Ltd, May 2023 - Present · 3 y 4 mo, Delhi
Bachelor of Arts - BA, Geography, Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur