Headline

Associate Director Product Management @ Publicis Sapient | Strategy, Product Consulting, Agile Enthusiast

About

With 20 years of extensive experience in product management and strategic leadership, I work as Associate Director of Product Management at Publicis Sapient. My focus are customer journey mapping, leveraging user-centric design and data-driven decision-making to drive impactful outcomes. I am passionate about mentoring agile teams, facilitating innovation workshops, and building high-performing cross-functional teams. My expertise includes strategic product leadership, market trend analysis, and stakeholder engagement, enabling organizations to deliver value and stay ahead in a competitive landscape.

Location

Bengaluru

AI stack

deepseek

gemini

ChatGPT

ChatGPT Images

Chroma

Devin

Work experience

Associate Director Product Management at Publicis Sapient, Dec 2022 - Present · 3 yrs 10 mos, Bengaluru, Karnataka, India, Airlines, Hotel, Retailing Loyalty, Customer Data Platform, Strategic Product Leadership and Strategy Consulting, IT Advisory, Customer Journey Mapping Innovative Thought Leadership, Agile Team Mentorship, Dynamic Workshop Facilitation, Building High-Functioning Teams, Data-Driven Decision Making, User-Centric Design Advocacy, Cross-Functional Collaboration, Market Trend Analysis, Stakeholder Engagement, Product Lifecycle Management

Product Lead - Digital, Loyalty Business at Riyadh Air | طيران الرياض, Feb 2024 - Sep 2025 · 1 yr 8 mos, Contract - Publicis Sapient Riyadh, Contracting through Publicis Sapient Worked with Riyadh Air Loyalty Business Team Lead Digital Product & Strategy Workshop & Innovation Mentor Agile Practices

Sr. Product Leader, Digital Strategy & Marketing at Delta Air Lines, Oct 2019 - Nov 2022 · 3 yrs 2 mos, Atlanta, Georgia, United States, Product Management at Enterprise Digital Strategy team of Delta Airlines. April 2022 - November 2022: Responsible for international travel documents experience and Delta FlyReady, providing customers with the tools they need to navigate international travel requirements. October 2011- November 2022: Sr. Product Manager for Commercial Mobile Apps ( award winning Fly Delta app). - Management of e-credit, certs - Management of corporate customers - Post Check In Experience - Virtual Queuing experience at gate - Express Checkout - Award Bookings (miles , miles+ cash) - Seat Maps in shopping and cart - Upsell offers from seat map - New Loyalty system implementation - Revenue based mileage accrual - UMNR management (unaccompanied child) - Upsell and cross sell offers - Integration to trip insurance - Integration with AmEx credit card acquisition - Integration with Lyft - Integration to travel reporting tools

Manager Consulting - Airlines at Cognizant, Apr 2018 - Oct 2019 · 1 yr 7 mos, Atlanta, Georgia, United States, Agile Product Development / Lean Software Development , Risk and Mitigation Planning, & Onsite/Offshore IT Team (pod) Management. Design thinking, design walkthrough, Usability.

Associate Manager Consulting at IGT Solutions, May 2008 - Apr 2018 · 10 yrs, Atlanta, Georgia, United States, IT -Business Consulting, Advisory, Product Development & Management.

Business Analyst at Orange Business, Sep 2007 - Apr 2008 · 7 mo, Gurgaon

Software Engineer at Hexaware Technologies, Feb 2005 - Aug 2007 · 2 y 6 mo, Mumbai

Education

B.Tech, Information Technology, Dr. A.P.J. Abdul Kalam Technical University

Certificate in Project Management, Information Technology Project Management, Indian Institute of Technology, Delhi

Public links

medium: https://medium.com/@asheeshgupta0209