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Ashish Jaiswal

Senior Manager – Product Management with 16+ years | Cigna | Ex-ServiceNow | AI-Powered Product Strategy | Enterprise Transformation | Predictive Analytics | Generative AI | SaaS | Healthcare | Intelligent Automation

Hyderabad

16+ years of work experience

The Cigna Group
Jun 20251 yr 6 mosPresent

Hyderabad, Telangana, India

Delivered up to $2B in annual healthcare cost savings and 27% care-gap reduction through a predictive AI cardiometabolic care strategy using enterprise claims and clinical data, with hallucination safeguards and HIPAA & HITECH compliance. Retained $14M in ARR by launching One-Click Refill, automating recurring medication ordering and prior-authorization workflow. Slashed executive reporting latency by 40% by building an AI-powered project tracking app from 0-to-1 using Claude Code and Cursor.
Skillsoft
May 20241 yr 2 mosJun 2025

Hyderabad, Telangana, India

Products: Content Publishing, Content Management System (CMS), Enterprise AI Authoring  Accomplished 90% reduction in content production time by fine-tuning Claude LLM models tailored for enterprise educational taxonomies.  Enhance content planning, creation, authoring and approval experience.
ServiceNow
May 20222 yrs 1 moMay 2024

Hyderabad, Telangana, India

Launched a new product, "Product Feedback" in SPW, featuring Gen.AI integration, a business intelligence dashboard, portfolio management, goals and ITSM integration, an Outlook add-in, and a Docs component. These powerful features are designed to boost productivity, optimize processes, and deliver valuable insights to businesses.
Thoughtworks
Aug 202110 mosMay 2022

Hyderabad, Telangana, India

• Reduce product return rate by 20% • Increase product sales by 15% • Ease integration and vendor onboarding • Modern feeds implementation hoisted profit for retail E-Commerce client GAP • Reduce the hiring time and effort by more than 50% • Improve the employee onboarding rate in the organization
Skillsoft
May 20192 yrs 4 mosAug 2021

Hyderabad, Telangana, India

• Crafted award winning Cloud based learning management system ‘Percipio’ which earned o Most Innovative Product of the Year 2019 – Education o People's Choice Stevie(r) Award 2019 o The Learning platform of the year 2021 gold winner award
Oracle
Aug 20162 y 9 moMay 2019

Hyderabad

Scaled a cruise mobile app to 1M+ downloads and increased customer engagement by 300% by redesigning passenger and pre-cruise experiences. • Unlocked $100M+ in revenue by introducing facial recognition into POS hardware systems. • Reduced order cancellations by 4% and eliminated stockouts by integrating real-time POS with supply chain inventory.
Cognizant Technology Solutions (CTS)
Oct 20105 y 9 moJul 2016

Kolkata

Ashish’s AI Stack

claude code
claude code
cursor
cursor
deepseek
deepseek
gemini
gemini
grok
grok
kimi
kimi

Education

Calcutta Institute of Engineering and Management

Bachelor of Technology - BTech, Computer Engineering

Calcutta Institute of Engineering and Management

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Headline

Senior Manager – Product Management with 16+ years | Cigna | Ex-ServiceNow | AI-Powered Product Strategy | Enterprise Transformation | Predictive Analytics | Generative AI | SaaS | Healthcare | Intelligent Automation

About

Executive Product Leader with 16+ years of experience driving AI-native digital transformation, enterprise platform strategy, and HIPAA, HITECH compliant healthcare workflow optimization across Fortune 100 enterprises and B2B SaaS organizations. Managed product P&L portfolios up to $150M, scaled cross-functional product management teams from 3 to 13 PMs, and consistently generated 20%+ Net Retention Revenue (NRR) growth. Expert in converting proprietary Generative AI, LLMs, and RAG architectures into commercialized enterprise solutions deployed across 7,000+ enterprise accounts. Proven track record across B2B SaaS, ITSM, SPM, Healthcare, FHIR, E-Commerce, FinTech, and EdTech, leveraging Product-Led Growth (PLG), customer discovery, and data-driven decision-making to accelerate Go-To-Market (GTM) execution.  Launched Generative AI based product discovery application ‘Product Feedback’ positioning ServiceNow SPM as a leader by IDC MarketScape assessment  Enhanced LLM (NowLLM) – used by 7000+ customers like Amazon (shopping website product review AI summarization, sentiment analysis and Auto tagging)  Delivered $2B in annual healthcare cost savings via predictive AI cardiometabolic care strategy  Crafted ‘Percipio’ learning platform won People's Choice Stevie Award & Learning Platform of the year 2021  Productized Mobile Apps for cruise aggrandizing customer experience by 300% for over 1 million users.  Client-site experience in Philippines. Metrics: $150M P&L | 20% NRR growth | 16 years | 15+ team members | 35%→66% LLM improvement

Location

Hyderabad

AI stack

claude code

cursor

deepseek

gemini

grok

kimi

Work experience

Senior Manager of Product Management at The Cigna Group, Jun 2025 - Present · 1 yr 6 mos, Hyderabad, Telangana, India, Delivered up to $2B in annual healthcare cost savings and 27% care-gap reduction through a predictive AI cardiometabolic care strategy using enterprise claims and clinical data, with hallucination safeguards and HIPAA & HITECH compliance. Retained $14M in ARR by launching One-Click Refill, automating recurring medication ordering and prior-authorization workflow. Slashed executive reporting latency by 40% by building an AI-powered project tracking app from 0-to-1 using Claude Code and Cursor.

Product Leader at Skillsoft, May 2024 - Jun 2025 · 1 yr 2 mos, Hyderabad, Telangana, India, Products: Content Publishing, Content Management System (CMS), Enterprise AI Authoring  Accomplished 90% reduction in content production time by fine-tuning Claude LLM models tailored for enterprise educational taxonomies.  Enhance content planning, creation, authoring and approval experience.

Principal Product Manager at ServiceNow, May 2022 - May 2024 · 2 yrs 1 mo, Hyderabad, Telangana, India, Launched a new product, "Product Feedback" in SPW, featuring Gen.AI integration, a business intelligence dashboard, portfolio management, goals and ITSM integration, an Outlook add-in, and a Docs component. These powerful features are designed to boost productivity, optimize processes, and deliver valuable insights to businesses.

Lead Product Manager at Thoughtworks, Aug 2021 - May 2022 · 10 mos, Hyderabad, Telangana, India, • Reduce product return rate by 20% • Increase product sales by 15% • Ease integration and vendor onboarding • Modern feeds implementation hoisted profit for retail E-Commerce client GAP • Reduce the hiring time and effort by more than 50% • Improve the employee onboarding rate in the organization

Principal Product Manager at Skillsoft, May 2019 - Aug 2021 · 2 yrs 4 mos, Hyderabad, Telangana, India, • Crafted award winning Cloud based learning management system ‘Percipio’ which earned o Most Innovative Product of the Year 2019 – Education o People's Choice Stevie(r) Award 2019 o The Learning platform of the year 2021 gold winner award

Product manager at Oracle, Aug 2016 - May 2019 · 2 y 9 mo, Hyderabad, Scaled a cruise mobile app to 1M+ downloads and increased customer engagement by 300% by redesigning passenger and pre-cruise experiences. • Unlocked $100M+ in revenue by introducing facial recognition into POS hardware systems. • Reduced order cancellations by 4% and eliminated stockouts by integrating real-time POS with supply chain inventory.

Business Analyst at Cognizant Technology Solutions (CTS), Oct 2010 - Jul 2016 · 5 y 9 mo, Kolkata

Education

Bachelor of Technology - BTech, Computer Engineering, Calcutta Institute of Engineering and Management