Headline

Director - Agentic AI: Driving AI Transformation Program Delivery from 0-to-1 | Program & Project Management | Delivery & Digital Transformation | AI | ADLC Proficient | PMP® | CSM® | Ex- Infosys, EY, IIM Lucknow

About

Ashish, an IIM-Lucknow graduate and a seasoned AI professional with 15+ years of experience leading large-scale enterprise programs, including specializing in Agentic AI product development doing AI Orchestrations using the Agentic Development Life Cycle (ADLC). Proven track record of managing end-to-end AI agent lifecycle from design, orchestration, and deployment to monitoring and continuous optimization across complex, cross-functional environments. Deep knowledge of Responsible AI governance frameworks encompassing AI ethics, bias mitigation, explainability, data privacy, and regulatory compliance. Demonstrated ability to lead cross-functional teams across Product, Engineering, Data Science, and Infrastructure while delivering AI transformation programs with measurable ROI and strategic business alignment. Most Recent Experiences Led end-to-end Agentic AI product development using ADLC framework, managing multi-agent orchestration.Focused on transforming existing product line with an Agentic AI-based architecture using Python, Semantic Kernel, Drools and PostgreSQL at the backend and ReactJS as web frontend & NodeJS at web backend. Key Outcomes - 80-90% Touchless Processing, Prevention of cash leakages, Improved Cash visibility (99% disount capture, 90% Paid on time), 70% improvement in supplier NPS score & 90% Automated Helpdesk Drove AI transformation program delivery from 0-to-1, defining OKRs, KPIs, and AI success metrics aligned to executive-level business outcomes, achieving for a large Supply Chain and Logistics provider in the Americas & EU region, covering tech stack modernization, improving digital experience, and reducing technical debt and migration. Leading a team of 30 FTEs (Cross- functional Team), leveraging AEM, ReactJS, DevOps, and React Native architecture. Key Outcomes - Upto 50% Improvement in Time to market, Reduction in IT spending, $200 mn estimated savings, 40% Brand manager time savings. Spearheaded the rollout of a Conversation AI-based chatbot for the FP&A service line. It helps in predictive analysis and forecasting, budgeting and Strategic planning. Based on “Answer Rocket” AI Analytics platform. Key Outcomes - Upto 95% accurate budget predictability and accuracy. Lead time slashed to 80% time. Led an AI project for a leading shipping and logistics company. Developed an AI Chatbot with Semantic search capabilities to extract large data from existing documents using ReactJS, LangChain, and Vector DB. Key Outcomes - Upto 95% accurate responses, 83% TAT improvement in generating responses

Location

Indore

AI stack

claude code

claude

codex

gemini

grok

notebooklm

Work experience

Director - Agentic AI at GENPACT, Jan 2025 - Present · 1 yr 9 mos, Jaipur, Rajasthan, India, Ashish Jain is working in the capacity of Director in the Product Engineering team, driving innovative product development program and strategic technological advancements. With a keen focus on product enhancement and intellectual property creation, Ashish is critical in expanding the company's technological capabilities and competitive edge. In his strategic role, Ashish leads initiatives to upgrade the existing product suite through cutting-edge technological integrations, with a particular emphasis on Agentic AI models. He identifies opportunities for product improvements, develops roadmaps for new features, and ensures that the company remains at the forefront of technological innovation. Key responsibilities include: - Spearheading product enhancement strategies - Overseeing intellectual property development and protection - Implementing advanced AI technologies to transform existing product offerings - Providing comprehensive support for the current product ecosystem - Evaluating and integrating generative AI models to drive product innovation - Collaborating across engineering and product teams to deliver next-generation solutions Ashish's expertise bridges technological potential with practical product development, ensuring that the company's product suite remains competitive, cutting-edge, and aligned with emerging market demands. His work is instrumental in leveraging artificial intelligence to create more intelligent, responsive, and sophisticated product capabilities.

Assistant Vice President at GENPACT, Jan 2025 - Present · 1 yr 9 mos, Indore, Madhya Pradesh, India, Leading 6 AI-based transformation Projects as an AI Program leader was responsible for ADLC based Agentic AI Product Development. Engaged in Stakeholder Management, Resource Planning, and Quality assurance. Program Governance: Own the Program for end-to-end execution of strategic initiatives, ensuring timely delivery of defined objectives, especially on AI led efficiency workstreams Consulting and AI advisory: Help understand challenges and Drive design state-of-the-art Responsible AI (RAI) Frameworks Led AI Strategic Initiatives: Managed cross-functional teams on 'Change the Business' projects in partnership with the broader team.

Senior Manager - Digital Experience (DX) at Infosys, Jan 2023 - Jan 2025 · 2 yrs 1 mo, Indore, Madhya Pradesh, India, Ashish was working in the capacity of Sr. Manager in the Process and Domain Consulting Unit which is part of DX vertical of Infosys and taking care of multiple Digital Experience projects & helping them to generate business for the unit. - Ensure alignment of portfolios and programs to business strategy through strategic and periodic planning and reviews and establish effective governance for portfolios and programs. - Business value realization through successful program delivery and implementation. - Serve as the key contact for the program and portfolio stakeholders and as an escalation point for project/program/portfolio issues. - Balance quality and cost objectives. - Monitor and report program(s) status and manage the budget and all financials associated with the program(s) and portfolio. - Run RFPs and Pre-Sales activities for the business and ensure Targeted revenues for the accounts. - Define, with key stakeholders, the scope of work, cost/budget, resources required, schedule, and detailed work allocation for the projects within the programs and portfolio. - Proactively collaborate with key Business and IT Stakeholders to build a continuous improvement environment and to support an ongoing program of change to improve consumer-oriented services, processes, and products as prioritized based on business needs within the portfolio.

Senior Project Manager at Infosys, Jan 2023 - Jan 2025 · 2 yrs 1 mo, Indore, Madhya Pradesh, India, Create a detailed analysis of the current ‘As-Is’ state to a 'to-be' state (Baseline -> Benchmark - > Optimize) Acted as a Program Manager / Project manager for Delivery, Stakeholder Management, Resource Planning, and Quality Assurance. Responsible for end-to-end delivery operations of the project by closely coordinating with Tech Leads, Developers, QA, BA, PO, and Leads.

Program Manager - Digital Experience (DX) at EY, Jul 2021 - Dec 2022 · 1 yr 6 mos, Bengaluru, Karnataka, India, Worked as Program manager with one of Top 50 client partner of EY. - Responsible for designing, planning, executing, and measuring the effectiveness of the business initiatives internal or external to EY. - Manage Unit resources under portfolio concerning new requirements, business growth, and client management. - Lead the development of the program charter and scope and ensure delivery of the solution to schedule, budget, and scope. - Successfully execute the program to the agreed schedule, budget, and scope. - Perform the relevant project management processes - i.e., initiate, plan, execute, monitor control, and close, and the supporting processes, e.g., scope, cost, time, issue, risk, resource, communication, stakeholder management. - Plan the program based on a defined need, which results in a detailed scope/budget/schedule baseline. - Plan for and manage change.

Manager - Digital Transformation at FTx InfoTech, Nov 2020 - Jul 2021 · 9 mos, Hybrid, - Developed strategies and risk & and impact assessment to tailor delivery to meet business objectives. - Convert requirements into tasks and determine task priorities for individual team members and the project. - Reports on variances to the approved program baseline. Contribute as a member of the team to build/perform solutions within the Retail domain (Grocery, Apparel, General Merchandise, e-commerce, B2B retail, etc.) - Ensure timely, high-quality, error-free analysis by performing sound data and reality checks. - Lead meaningful and focused meetings and effectively Communicate data, knowledge, insights & implications with clients and stakeholders. - Manage program work and resources to enable successful and timely project completion. - Delivery of program aligned to overall business and technology strategies and architectures - Work within defined governance processes.

Digital Transformation Manager at FTx InfoTech, Nov 2020 - Jun 2021 · 8 mos, On-site, Led 30+ Cross-functional FTEs across Digital Transformation domain Responsible for Client Delivery, Stakeholder Management, Growth Risk & Impact Assessment to tailor delivery to meet business objectives. Convert requirements into tasks and determine task priorities.

Co-Founder / Director - Delivery at Pi Technologies (P) Ltd., May 2014 - Nov 2020 · 6 yrs 7 mos, Indore, Madhya Pradesh, India, Bootstraped an IT enterprise from the ground up, specializing in providing IT services. Spearheaded digital transformations for some of the world's leading Standard Developing Organizations, revolutionizing their business operations through robust data and technology integration.

Education

Executive Program in IT Management, Indian Institute of Management, Lucknow

Master of Business Administration (M.B.A.), Information Technology, K J Somaiya Institute of Management