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Bachelor of Arts - BA, Art/Art Studies, General
Jiwaji University

Bachelor of Arts - BA, Iti
Jiwaji University
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Guna
Computer Operator at Madhya Pradesh Madhya Kshetra Vidyut Vitran Company Limited (MPMKVVCL), Jun 2023 - Present · 3 yrs 1 mo, Accurately manage massive consumer database files, verifying logs, billing information, and commercial metrics with zero variance. Generate and deliver crucial daily, weekly, and monthly MIS reports regarding energy distribution, revenue collection, and zone diagnostics to the senior management framework. Provide seamless digital back-office workflow infrastructure, managing internal communications, secure system backups, and official regional correspondence. Facilitate high-volume consumer transaction workflows, successfully resolving escalated complaints and troubleshooting digital payment system errors to improve civic engagement levels. Collaborate multi-departmentally with technical and billing teams to drastically reduce overall computer application downtime across the administrative zone.
Bachelor of Arts - BA, Art/Art Studies, General, Jiwaji University
Bachelor of Arts - BA, Iti, Jiwaji University