Headline

Manager - BizOps and Client Management @ Stratbeans | Program Manager | Product Evangelist | Agile | B2B Enterprise | Digital Transformation | AI Integration | Enterprise Client Success | 5+ Years Building at Scale

About

I build products and programs that scale — currently driving product strategy, AI integration, and enterprise operations at Stratbeans Learning Solutions, an LMS platform serving 100,000+ users across automotive, IT, manufacturing, fashion, and NBFC sectors. Over 5+ years, I’ve owned end-to-end program delivery: from defining product roadmaps and writing functional specs, to running cross-functional sprints, managing stakeholder alignment, and measuring outcomes against business KPIs. I’ve led AI adoption initiatives within LMS workflows, integrating intelligent features that directly improved delivery velocity by 76% and drove 80% YoY client retention across enterprise accounts. My work sits at the intersection of product, operations, and client success — I translate ambiguous business needs into structured execution plans, then hold the team accountable to them. I’ve built and managed delivery teams, shaped go-to-market motions for new product features, and collaborated with engineering, sales, and CXO stakeholders to move from problem to solution at speed. I hold an MBA in Finance & Operations (Gautam Buddha University) and have been recognized as a Top Performer (2022). I’m actively exploring opportunities in Product Management, Program Management, and Technology Consulting — roles where I can keep building things that matter at scale.

Location

Bengaluru

AI stack

claude

ChatGPT Images

Gamma

Work experience

Manager - BizOps and Client Management at Stratbeans Learning Solutions, Jun 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India, BizOps Manager with 4.8 years of experience driving product strategy and operational excellence across automotive, IT, fashion, manufacturing, and NBFC sectors. Proven track record of boosting delivery velocity by 76%, enabling enterprise adoption across 100,000+ users, and integrating AI into LMS workflows to accelerate revenue growth. Skilled in leading cross-functional initiatives spanning product development, budgeting, and client success, while managing a team.

Sr Business Analyst at Stratbeans Learning Solutions, Jan 2023 - May 2025 · 2 yrs 5 mos, Bengaluru, Karnataka, India, • Led end-to-end business operations and client success across diverse sectors including automotive, IT, fashion, manufacturing, and NBFC. • Achieved an impressive 80% YoY client retention through strategic product roadmap execution and need-gap analysis. • Improved client satisfaction by 30% by aligning delivery milestones with business KPIs and conducting agile stakeholder check-ins. • Enhanced sprint reliability by 22% through effective capacity planning and workflow optimization across cross-functional teams.

Business Analyst at Stratbeans Learning Solutions, Jun 2021 - Dec 2022 · 1 yr 7 mos

Intern at Airports Authority of India, Jun 2019 - Jul 2019 · 2 mos, Greater Lucknow Area

Management Intern at HungerBox, May 2019 - Aug 2019 · 4 mos, Greater Hyderabad Area

Industrial Visit at Microsoft, Jun 2017 - Jun 2017 · 1 mo, Hyderabad, Telangana, India, A three-day industrial visit of Microsoft development center Hyderabad to understand the role of motivation in employee work effectiveness.

Education

Integrated MBA, Finance and Operations, Gautam Buddha University

Business/Commerce, General, La Martiniere College