---
title: "Asfiya Topinkatti - Customer Service Associate in Belgaum | Tal"
description: "Meet Asfiya Topinkatti, . based in Belgaum. AI stack includes claude, deepmind, and gemini."
image: "https://tal.club/meet/asfiya-topinkatti/share-image"
---

# Asfiya Topinkatti on Tal

## Headline

\.

## Location

Belgaum

## AI stack

claude

deepmind

gemini

grok

openai

Adobe Firefly

## Work experience

Customer Service Associate at Concentrix \(CNX\), Jan 2026 \- Aug 2026 · 7 mo, Bangalore, In my current role as a Customer Support Advisor L2 at Concentrix, I handle customer queries and escalations while maintaining high CSAT and FCR performance\. I also identify upselling and cross\-selling opportunities and maintain accurate customer records using CRM tools\.

Digital Marketing Executive at Soul Software Ltd, Feb 2025 \- Jan 2026 · 11 mo, Doha, Qatar

Customer Service Associate at Grassroots, Jan 2021 \- Feb 2023 · 2 y 1 mo, Belagavi, I handle customer queries and escalations while maintaining high CSAT and FCR performance\. , I provided customer support through voice, chat, and email in a high\-volume BPO environment while consistently meeting quality, productivity, and compliance targets\.

## Education

Bachelor's degree, Civil Engineering, SG Balekundri institute of technology

[View the original profile](https://tal.club/meet/asfiya-topinkatti)

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