Headline

Product Manager & Product Owner | Fintech Product Strategy | KYC/AML | Payments | Insurance | CRM| Agile & Scrum | CSPO | 10+ Years Experience | Capgemini | Ex- Ambit & EY

About

Product leader with 10+ years of experience driving digital transformation across Fintech, Payments, Insurance, and Retail. I specialize in owning end-to-end product roadmaps, leading Agile PODs, and translating complex regulatory requirements (KYC/AML, GDPR) into scalable, compliant digital products — delivering measurable gains in onboarding speed, customer retention, and delivery efficiency. As a Product Owner/Product Manager, I partner closely with engineering, UX, and senior leadership to turn ambiguous business problems into clear product strategy, prioritized backlogs, and shippable roadmaps. I'm equally comfortable running Scrum ceremonies for a single squad and coordinating SAFe Agile delivery across multiple geographies and cross-functional teams. Core Expertise: Product Roadmap & Strategy | Product Vision | Stakeholder Management | Backlog Management | User Story Writing | Requirement Gathering | Agile/Scrum & SAFe | Sprint Planning | Microservices & Cloud Architecture | CI/CD | Non-Functional Requirements | Digital Onboarding | Generative AI in Product Operations Domains: KYC/AML | Payments | Insurance (Usage-Based Insurance) | Retail | E-Commerce | CRM | Identity Verification Tools: Jira | Confluence | Power BI | SugarCRM Selected Impact: → Accelerated client onboarding by 25% at TransUnion by optimizing identity verification microservices for KYC, AML compliance → Reduced insurance claims processing time by 35% while boosting customer satisfaction by 20% → Cut requirements documentation time by 20% by championing Gen AI tools in product operations → Led SAFe Agile ceremonies across 3+ geographies, coaching 8+ team members to consistent on-time sprint delivery Certifications: Certified Scrum Product Owner (CSPO) | Agile Business Analysis | Agile Product Management | Generative AI for Product Managers MBA in IT Business Management, Symbiosis Centre for Information Technology (2019) B.E. in Information Technology, University of Pune (2012) Open to Senior Product Manager / Product Owner opportunities in Fintech, Payments, Onboarding, KYC/AML and Insurance.

Location

Pune

AI stack

cursor

opencode

Work experience

Manager | Product Owner at Capgemini, Apr 2026 - Present · 5 mos, Hybrid, Led product strategy and roadmap across multiple Agile PODs, driving a 30% improvement in backlog efficiency through structured grooming and sprint planning governance. Mentored 6+ junior Product Owners and Business Analysts on Agile best practices and user story writing, improving cross-team delivery consistency by 20%. Championed Gen AI tools in product operations, cutting requirements documentation time by 20% and reducing stakeholder reporting turnaround by 15%.

Business Analyst II/Product Owner at Capgemini, Apr 2025 - Mar 2026 · 1 yr, Pune District, Maharashtra, India, Owned end-to-end backlog for 2 Agile teams, maintaining sprint readiness 3–4 sprints ahead and achieving 20% faster feature delivery across digital onboarding workflows. Redesigned 3 core onboarding journeys with UX/UI and engineering teams, driving a 20% increase in customer retention for a global financial services client. Managed compliance-aligned KYC/AML requirements across 5+ global markets, maintaining zero regulatory breaches across all sprint deliveries.

Senior Consultant/Product Owner at Capgemini, Apr 2022 - Apr 2025 · 3 yrs 1 mo, Pune District, Maharashtra, India, Accelerated client onboarding by 25% at TransUnion by optimizing identity verification microservices aligned with KYC, AML & GDPR compliance standards. Reduced insurance claims processing time by 35% and boosted customer satisfaction by 20% by streamlining usage-based insurance workflows across global delivery teams. Led SAFe Agile ceremonies across distributed teams in 3+ geographies, coaching 8+ team members and achieving on-time delivery across 12+ sprints.

Business Analyst at Ambit Software, Feb 2021 - Apr 2022 · 1 yr 3 mos, Pune Division, Maharashtra, India, Managed product backlog and refined user stories in Agile, boosting team delivery efficiency by 20%. Collaborated with cross-functional teams to translate business requirements into technical specs, reducing requirement rework by 15%. Conducted SugarCRM training sessions for 20+ users, reducing support requests by 20% and improving platform adoption.

Consultant at EY, Apr 2019 - Dec 2020 · 1 yr 9 mos, Mumbai, Maharashtra, India, Led creation and launch of new digital products, increasing user engagement by 20% and client satisfaction by 25%. Implemented Agile Scrum practices across delivery teams, boosting productivity by 20% and ensuring on-time delivery for 10+ product releases. Integrated cloud-based solutions, enhancing client system scalability by 30% and reducing operational costs by 20%.

Intern at UST Global, Apr 2018 - Jun 2018 · 3 mos, Trivandrum, India

MBA Student at Symbiosis Center for Information Technology, Jun 2017 - Mar 2019 · 1 yr 10 mos, Pune Area, India, MBA-ITBM 17-19

Education

SCIT - Symbiosis Centre For Information Technology

Bachelor of Engineering (BEng), Information Technology, Savitribai Phule Pune University