Headline

Amity Global Business School, Bangalore

About

Results-driven operations and customer experience professional with hands-on experience in CRM, KYC compliance, and backend logistics across global processes. Skilled in handling high-pressure environments, resolving customer issues, and ensuring smooth operational workflows. Proven ability to coordinate teams, manage vendors, and maintain service quality in fast-paced settings. Adaptable, detail-oriented, and focused on delivering consistent, high-impact results.

Location

India

AI stack

claude

meta

metaai

openai

Blackbox AI

Work experience

Customer Support Advisor (L1&G1) at Best Buy, Jun 2025 - Aug 2025 · 2 mo, Bengaluru, Handled customer queries for US based clients ,resolving service and technical issues.Managed escalations (G1) levels ensuring timely and effective resolutions .

KYC & Complaince Associate at Credit One Bank, Jun 2024 - Aug 2024 · 3 mos, Bengaluru, Conducted KYC verification for international customers as per banking standards and assisted with the onboarding process.

Education

Bachelor of Business Administration, Banking, Corporate, Finance, and Securities Law, Amity Global Business School , Bangalore