Product | Hero MotoCorp

Bengaluru

Gurugram, Haryana, India

Gurugram, Haryana, India


Bengaluru, Karnataka, India







B.Tech, Computer Science
LNCT Group of Colleges
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𝘈𝘵 𝘵𝘩𝘦 𝘊𝘰𝘯𝘧𝘭𝘶𝘦𝘯𝘤𝘦 𝘰𝘧 𝘛𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺, 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴, 𝘢𝘯𝘥 𝘋𝘦𝘴𝘪𝘨𝘯. An enthusiastic Product Manager driven by an unwavering passion for driving excellence at the ever-evolving juncture of Technology, Business, and Design. With the objective of identifying hidden user challenges and solving them by ideating meaningful solutions that not only create revolutionary experiences but also steer businesses towards resounding success. Inherently optimistic, versatile across various roles, and a dedicated learner in all capacities. Flourishes through human interactions and embodies a people-centric demeanour.
Bengaluru
antigravity
claude
gemini
lovable
replit
CrewAI
Software Product Manager at Hero MotoCorp, Dec 2024 - Present · 1 yr 9 mos, Bengaluru, • Leading product ownership of Vida Charging Management Solution, a web platform and community charging application, providing seamless charging infrastructure and services for 1M+ EV users. • Enabled charging network integration with Ather over the OCPI protocol, expanding Vida’s charging coverage from 600 to over 8,000 fast chargers. • Orchestrated the development of Hero's first in-house connected vehicle platform for real-time telemetry data, live tracking, remote commands and OTA updates, improving connected feature reliability to 99%. • Facilitated the product integration with Hero FinCorp for a Battery as a Service (BaaS) solution for Vida VX2, unlocking new mobility options and recurring revenue streams.
Product Manager at Droom, Sep 2023 - Dec 2024 · 1 yr 4 mos, Gurugram, Haryana, India, • Steered the Seller and Buyer Experience at Droom's Marketplace, managing a portfolio of 10+ core products across Automobiles, Auto Parts & Accessories, and Auto Ancillary & Certification Services. • Directed product integration for Honda 2W (Honda Motorcycles and Scooters India) and Honda 4W (Honda Auto Terrace), driving notable revenue growth, boosting Honda used vehicle sales through strategic partnerships, and establishing Droom Cloud Services as a key industry player. • Transformed 'QuickSell' by redefining the vehicle listing process and resolving key user challenges, leading to a 3x increase in listings and a steady supply of high-quality vehicles for buyers and procurers. • Initiated the adoption of Emerging Technologies at Droom by migrating core platforms to a Component-Based Web Development Architecture, leveraging Headless CMS for enhanced scalability and performance. • Elevated Buyer Requirements considerably by optimizing the FCTS (Full Circle Trust Score) logic, enhancing the relevance and visibility of listings in search results.
Associate Product Manager at ChefKart, Sep 2022 - Aug 2023 · 1 yr, Gurugram, Haryana, India, • Led a complete platform overhaul, owning both Website and Mobile Application by effectively addressing the user challenge of finding and hiring a cook. • Spearheaded the end-to-end development of 'Chefit,' an on-demand chef booking service from its inception to its launch on the consumer app marking a significant impact in the culinary service sector. • Guided a telephony migration that reduced the call drop-offs drastically, enhancing Customer Satisfaction (CSAT) scores, and optimizing support operations. • Revamped cook work allocation algorithm, elevating job acceptance rates from 15% to an impressive 82%, while organizing and empowering the sector's skilled professionals. • Pioneered 'Chefy,' an automated chat-based support assistant, which enhanced the customer experience by effectively addressing queries and concerns leading to a substantial increase in the CSAT score and reducing manual workload. • Played a pivotal role in analyzing KPIs through tools like CleverTap, AppsFlyer, GA, MS Clarity and Metabase, enhancing data-informed decision-making and overall product strategy.
PM Fellow at NextLeap, Aug 2022 - Oct 2022 · 3 mos, • Navigated through the product lifecycle, beginning with the problem-finding phase that enriched my product management skills and provided practical insights essential for guiding a product from conceptualization to successful delivery.
Product Manager Intern at Ola Electric, Aug 2021 - Feb 2022 · 7 mos, Bengaluru, Karnataka, India, • Effectively brought two products (mobile and web-based) to fruition tailored to fulfil distinct business requirements. Collaborated closely with cross-functional teams spanning Design, Engineering, and Manufacturing to ensure seamless & successful delivery. • Orchestrated the implementation of a Mendix-based web application for VIN (Vehicle Identification Number) engraving on scooter chassis which not only streamlined the manufacturing processes but also significantly reduced overall production time and minimized manual interventions on the General Assembly line. • Collaborated within the Ola S1 Pro Product team to deliver a mobile application that empowered quality control and manufacturing teams by ensuring automated readiness of scooter software and hardware, consequently eliminating manual errors during quality checks which resulted in a 60% reduction in the overall time required for end-of-line system assessments.
B.Tech, Computer Science, LNCT Group of Colleges