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Arya Prasad

WFM Offshore Analyst

New Delhi

1+ year of work experience

TP
Apr 20251 yr 3 mosPresent

New Delhi, Delhi, India

Responsible for forecasting volumes, capacity planning, headcount planning, and delivering accurate reports to support offshore business continuity and SLA compliance.
Tech Mahindra
Feb 20251 yr 5 mosPresent

On-site

Handled customer queries and resolved service issues. Maintained service quality and ensured customer satisfaction.
Feb 20251 yr 2 mosMar 2026

India

Education

Indira Gandhi National Open University

Bachelor of Commerce, Business/Commerce, General

Indira Gandhi National Open University

20233 yrs2026
Gossner College

Intermediate (Arts)

Gossner College

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Headline

WFM Offshore Analyst

Location

New Delhi

Work experience

Mission control Analyst at TP, Apr 2025 - Present · 1 yr 3 mos, New Delhi, Delhi, India, Responsible for forecasting volumes, capacity planning, headcount planning, and delivering accurate reports to support offshore business continuity and SLA compliance.

Customer Service Specialist at Tech Mahindra, Feb 2025 - Present · 1 yr 5 mos, On-site, Handled customer queries and resolved service issues. Maintained service quality and ensured customer satisfaction.

Manager at Vidhyasri, Feb 2025 - Mar 2026 · 1 yr 2 mos, India

Education

Bachelor of Commerce, Business/Commerce, General, Indira Gandhi National Open University

Intermediate (Arts), Gossner College

Arya Prasad - Mission control Analyst in New Delhi | Tal