Headline

SaasOps Product Analyst (L3) | Data-Driven Decisions | Open AI | Gen AI & Agentic AI | N8N | MYSQL • Python • Power BI | RAG | Data Analyst | Product Analytics | Driving Business Decisions Through Data | Epsilon India

About

I use data to uncover insights, solve product problems, and drive better decision-making. Currently working as an Associate Product Analyst (L3), I bring a strong foundation in product analysis, technical troubleshooting, and data-driven problem solving—now actively transitioning into Data Analyst roles. My core expertise lies in: • Data analysis and querying using SQL and Python • Building insights through Kibana and Power BI dashboards • Performing root cause analysis on product and system issues • Translating complex datasets into clear, actionable business insights In my current role, I: • Analyze large datasets to identify trends, anomalies, and performance gaps • Investigate product issues using data-driven RCA approaches • Collaborate with product and engineering teams to deliver data-backed improvements • Led automation initiatives that improved operational efficiency by 50% What sets me apart is my ability to combine product understanding with analytical thinking—bridging the gap between data, technology, and business impact. I am currently focused on advancing my skills in: • Data visualization & dashboarding • Data storytelling & business insights • Advanced SQL and analytics techniques I’m actively seeking opportunities in Data Analyst roles where I can contribute to building data-driven solutions and delivering measurable business value. Let’s connect if you’re working on data analytics, business intelligence, or product analytics initiatives.

Location

Greater Bengaluru Area

AI stack

langchain

n8n

notion

openai

Work experience

Associate, Product Analyst (L3) at Epsilon India, Aug 2023 - Present · 2 yrs 11 mos, Bengaluru · Hybrid, Driven by a data-first mindset and analytical thinking, I excel at bridging the gap between product, data, and customer experience, delivering solutions that create measurable business impact and improve product reliability. Key Responsibilities & Achievements • Investigate and resolve product performance issues through detailed root cause analysis, ensuring system stability and continuous improvement. • Analyze large datasets using SQL, Python, Kibana, and Power BI to identify trends, uncover insights, and support data-driven product decisions. • Collaborate closely with engineering and product teams to troubleshoot issues, enhance product features, and align solutions with user needs and business goals. • Translate complex technical findings into clear, actionable recommendations for stakeholders. • Led automation initiatives within the Support Portal, improving operational efficiency by 50% and reducing manual effort in routine processes. • Continuously monitor product behavior and user trends to identify optimization opportunities and enhance overall product reliability. Core Strengths • Product Issue Analysis & RCA • Data Analysis & Visualization • SQL | Python | Kibana | Power BI • Cross-Functional Collaboration • Process Automation & Optimization

Associate Product Support Anayst at Epsilon India, Feb 2023 - Jul 2023 · 6 mos, Bengaluru · Hybrid

Education

Bachelor of Engineering, Computer Science, Bms institute of technology and management

INTERMEDIATE, PHYSICS,CHEMISTRY,MATHEMATICS,COMPUTER SCIENCE, Jvm shyamali Ranchi