About
I am a driven professional with nearly two years of experience at Tata Consultancy Services (TCS), rapidly progressing from Process Associate to Training and Team Mentor. My journey has been marked by a strong passion for process improvement, leadership, and team development. I specialize in auditing, policy servicing, and training, consistently contributing to operational excellence and team performance. With a background in commerce from St. Xavier’s College, Ranchi, I bring a unique blend of analytical thinking and problem-solving to every role I undertake. I thrive in collaborative environments and am known for my proactive approach to tackling challenges and optimizing workflows. Whether leading training programs, managing audits, or mentoring new hires, I am committed to driving positive outcomes and fostering growth. I believe in continuous learning and strive to add value to my team and organization every day. Let's connect and create impactful opportunities together.
Work experience
Operations at Etraveli Group, Apr 2025 - Jun 2026 · 1 yr 3 mos, Pune City
Process Trainer at Tata Consultancy Services, Jan 2024 - Feb 2025 · 1 yr 2 mos, Guiding new hires through the process and domain knowledge, ensuring they grasp the necessary details, and conducting PKTs to assess their comprehension and readiness.
Quality Auditor at Tata Consultancy Services, Nov 2023 - Jan 2024 · 3 mos, Auditing transactions to ensure adherence to SLA standards, conducting RCA to identify and fix errors, and engaging in team huddles to discuss quality concerns.
Process Associate at Tata Consultancy Services, Jul 2023 - Jan 2024 · 7 mos
Recruiter at Usurp tech, Jun 2023 - Jul 2023 · 2 mos
Human Resources Intern at Usurp tech, Mar 2023 - May 2023 · 3 mos
Human Resources Intern at Job Makers Consulting, Jan 2023 - Feb 2023 · 2 mos, Kolkata, West Bengal, India
Human Resources Intern at Crazy for Success Foundation, Jan 2023 - Feb 2023 · 2 mos, Remote
