Headline

Devops Engineer | Linux | Git | Docker | Kubernetes | AWS | Azure | GCP | Jenkins | Terraform | Ansible | MySQL | PostgreSQL | Prometheus| Grafana

About

IT Support Engineer with 2+ years of experience in system administration and technical troubleshooting, now transitioning into DevOps Engineering. Skilled in Linux, networking, and automation with hands-on expertise in CI/CD pipelines, Docker, Kubernetes, Terraform, and AWS. Strong foundation in IT operations combined with modern DevOps practices to deliver efficient and scalable solutions.

Location

Pune City

Work experience

Remote Support Engineer at Reliance Industries Limited, Sep 2022 - Nov 2024 · 2 yrs 3 mos, Navi Mumbai, Maharashtra, India

Technical Support Engineer at Dixit Infotech Services Pvt. Ltd., Sep 2022 - Oct 2024 · 2 yrs 2 mos, Provided technical support for Linux, Windows and Mac environments, software, and network issues. Assisted with server patching, Active Directory, VPN, and system monitoring. Collaborated with L2/L3 teams for escalations and created knowledge base articles. Provided end-user support for Windows & macOS via phone, email, remote desktop, and onsite. Troubleshot OS, hardware, software, peripherals, and network issues, ensuring timely resolution. Administered Mac device management (JAMF, Intune, MDM, ABM): enrollment, configuration, onboarding, and compliance. Performed system updates, patches, upgrades, and maintained hardware/software inventory.

Education

BE - Bachelor of Engineering, Electronics and Telecommunication Engineering (EXTC), University of Mumbai

Higher Secondary Certificate (HSC), Electronics, Janata junior college