Arvind Ganesan profile photo 1 on Tal

Arvind Ganesan

VP Product @ GreyLabs AI | ISB | BrowserStack | Hiver | Freshworks | Cognizant

Greater Bengaluru Area

16+ years of work experience

GreyLabs AI
Feb 20267 mosPresent

BrowserStack
Nov 20232 yrs 4 mosFeb 2026

Bengaluru, Karnataka, India

BrowserStack is a modern software testing platform with a vision to be the test infrastructure of the internet.
Hiver
Apr 20194 yrs 7 mosOct 2023

Bengaluru Area, India

Hiver
Sep 20187 mosMar 2019

Bengaluru Area, India

Hiver is an email collaboration platform for businesses. More than 1500 business all over the world including the likes of Harvard University, Hubspot, Shutterstock use Hiver to manage their sales and customer support directly from their Gmail.
Freshworks Inc. (formerly Freshdesk)
Jun 20171 yr 3 mosAug 2018

Chennai Area, India

Analytics Product Manager for Freshdesk - Cloud hosted (SaaS) customer support software with over 150,000 customers worldwide. Inventor of patent, “A system and method for mapping tickets between customer-facing agents, specialized agents and agent groups”. This is a differentiated help desk feature involving multiple agents in a single issue with an intuitive attribution of accountability, visibility, and resolution credits.
Freshworks Inc. (formerly Freshdesk)
May 20152 yrs 1 moMay 2017

Chennai Area, India

Core ticketing workflows and Search platform Product Manager for Freshdesk
Cognizant Technology Solutions
May 20105 yrs 1 moMay 2015

Chennai, India

• Cross platform mobile app development (for Android and iOS), using Xamarin Forms. • Windows Phone Mobile application development, using .NET framework 4.0 and C# programming language based on MVVM design pattern. • ASP.NET Web development using .NET framework 3.5 and C# programming language based on MVC design pattern • ‘Agile’ SDLC methodology. • Test driven development towards programming.

Arvind’s AI Stack

claude code
claude code
gemini
gemini
n8n
n8n
replit
replit
Granola
Granola
Wispr Flow
Wispr Flow

Education

Indian School of Business

Master of Business Administration - MBA (PGP PRO)

Indian School of Business

20211 yr2022
Harvard Business School Online

CORe, Business

Harvard Business School Online

20182018

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Headline

VP Product @ GreyLabs AI | ISB | BrowserStack | Hiver | Freshworks | Cognizant

About

Product and revenue leader experienced in building and scaling differentiated SaaS products with a key focus on self serve and PLG experiences. Strong software engineering background with a demonstrated history of architecting web and mobile solutions.

Location

Greater Bengaluru Area

AI stack

claude code

gemini

n8n

replit

Granola

Wispr Flow

Work experience

Vice President of Products at GreyLabs AI, Feb 2026 - Present · 7 mos

Director of Product Management at BrowserStack, Nov 2023 - Feb 2026 · 2 yrs 4 mos, Bengaluru, Karnataka, India, BrowserStack is a modern software testing platform with a vision to be the test infrastructure of the internet.

VP Product at Hiver, Apr 2019 - Oct 2023 · 4 yrs 7 mos, Bengaluru Area, India

Head of Product at Hiver, Sep 2018 - Mar 2019 · 7 mos, Bengaluru Area, India, Hiver is an email collaboration platform for businesses. More than 1500 business all over the world including the likes of Harvard University, Hubspot, Shutterstock use Hiver to manage their sales and customer support directly from their Gmail.

Product Manager at Freshworks Inc. (formerly Freshdesk), Jun 2017 - Aug 2018 · 1 yr 3 mos, Chennai Area, India, Analytics Product Manager for Freshdesk - Cloud hosted (SaaS) customer support software with over 150,000 customers worldwide. Inventor of patent, “A system and method for mapping tickets between customer-facing agents, specialized agents and agent groups”. This is a differentiated help desk feature involving multiple agents in a single issue with an intuitive attribution of accountability, visibility, and resolution credits.

Associate Product Manager at Freshworks Inc. (formerly Freshdesk), May 2015 - May 2017 · 2 yrs 1 mo, Chennai Area, India, Core ticketing workflows and Search platform Product Manager for Freshdesk

Sr. Developer - Mobile, Web Applications at Cognizant Technology Solutions, May 2010 - May 2015 · 5 yrs 1 mo, Chennai, India, • Cross platform mobile app development (for Android and iOS), using Xamarin Forms. • Windows Phone Mobile application development, using .NET framework 4.0 and C# programming language based on MVVM design pattern. • ASP.NET Web development using .NET framework 3.5 and C# programming language based on MVC design pattern • ‘Agile’ SDLC methodology. • Test driven development towards programming.

Education

Master of Business Administration - MBA (PGP PRO), Indian School of Business

CORe, Business, Harvard Business School Online

Arvind Ganesan - Vice President of Products in Greater Bengaluru Area | Tal