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Arvind Khatnawaliya

Senior Executive Business Development | Bridging Marketing, Sales & Product Operations | EdTech & PropTech

Mumbai Metropolitan Region

2+ years of work experience

Aurum PropTech Limited
Feb 20266 mosPresent

Navi Mumbai, Maharashtra, India

* Manage end-to-end operations of PropTech Pulse Academy, including Graphy LMS backend management, course uploads, user access, learner query resolution, platform maintenance, and day-to-day operational execution. * Set up and streamlined the complete academy structure on the Graphy platform, ensuring smoother course delivery, learner management, backend operations, access control, and platform readiness. * Contributed to scaling the academy to 2,500+ users within 3 months through coordinated execution across marketing, sales, learner support, course operations, and platform management. * Led the launch and deployment of 5 courses, managing workflows from content planning, production coordination, editing review, LMS upload, final publishing, and learner access setup. * Coordinated and executed 10+ webinars across course-related topics to support learner engagement, lead genera- tion, course awareness, and webinar-led sales campaigns. * Contributed to Rs. 3.5L+ revenue generation through course promotions, webinar campaigns, lead follow-ups, learner communication, and sales-focused marketing execution. * Worked closely with content, video editing, social media, marketing, and sales teams to maintain course quality, brand consistency, timely execution, and a smooth learner experience. * Supported go-to-market initiatives by preparing campaign plans, promotional strategies, course communication flows, webinar follow-up processes, and sales support activities for new launches.
Ed5 AI Engine
Dec 20241 yr 3 mosFeb 2026

Mumbai, Maharashtra, India

Progressed from Business Development Intern to Relationship Executive and later Associate Product Manager, contributing across business operations, client relations, sales support, and product coordination. • Supported onboarding and implementation for 50+ schools, coaching institutes, and education partners on Ed5’s AI-powered digital learning platform. • Acted as the key coordination point between school POCs and internal teams to resolve queries, collect feedback, track requirements, and ensure smoother platform adoption. • Managed school onboarding, user account creation, product access, backend learning operations, data records, documentation, and operational tracking for institutional clients. • Handled technical queries, mapped user pain points, coordinated with technology teams, and supported product improvements, UAT coordination, feature readiness, and go-live execution. • Maintained CRM records, partner reports, documentation, payment follow-ups, requirement notes, and performance tracking to improve client management and delivery efficiency. Work Experience Continued Ed5 AI Engine Business Operations & Associate Product Manager Dec 2024 – Feb 2026 Mumbai, Maharashtra • Coordinated across sales, operations, product, and support teams to improve implementation quality, client communi- cation, issue resolution, and post-onboarding support.
Horizon Proptech
Feb 20244 mosMay 2024

Mumbai, Maharashtra, India

• Worked closely with the Sourcing Manager and Sales Manager to support daily real estate business operations, client coordination, prospect follow-ups, and sales documentation. • Conducted cold calls to potential clients, understood property requirements, created initial interest, and supported lead generation activities for real estate sales opportunities. • Coordinated between clients and the sales team to schedule site visits, share property details, maintain communica- tion, and support field meeting preparation. • Maintained records of leads, client responses, follow-up status, visit updates, and communication notes to improve tracking and sales coordination. • Gained practical exposure to real estate sourcing, client handling, site visit coordination, field operations, sales process documentation, and customer relationship management.
Taco Bell
Oct 20234 mosJan 2024

Navi Mumbai, Maharashtra, India

• Managed front-of-house operations, including customer interaction, order support, service coordination, queue management, and maintaining a positive guest experience. • Supported back-of-house operations, including food preparation, order assembly, backend order handling, coordina- tion during peak hours, and service execution. • Conducted food quality checks and followed standard operating procedures for hygiene, food safety, cleanliness, stock handling, kitchen operations, and service accuracy. • Maintained daily sales records, collected customer feedback, tracked performance against sales targets, and supported high-volume order flow while maintaining operational efficiency.

Education

Bachelor of Management Studies(BMS), Marketing

Vivekanand Education Societys College of Arts Science and Commerce Sindhi Society Chembur 400071

20223 yrs2025

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Arvind Khatnawaliya on Tal

Headline

Senior Executive Business Development | Bridging Marketing, Sales & Product Operations | EdTech & PropTech

About

Senior Executive - Business Development with 2+ years of cross-functional experience across EdTech and PropTech, combining business development, sales operations, LMS management, client onboarding, product coordination, and academy execution. Proven record of supporting platform growth, course launches, webinar-led campaigns, revenue- focused promotions, learner support, and institutional onboarding. Experienced in working with content, video, social media, marketing, sales, technology, and operations teams to convert execution into measurable user growth, improved delivery quality, and smoother platform adoption.

Location

Mumbai Metropolitan Region

Work experience

Senior Business Development Executive at Aurum PropTech Limited, Feb 2026 - Present · 6 mos, Navi Mumbai, Maharashtra, India, * Manage end-to-end operations of PropTech Pulse Academy, including Graphy LMS backend management, course uploads, user access, learner query resolution, platform maintenance, and day-to-day operational execution. * Set up and streamlined the complete academy structure on the Graphy platform, ensuring smoother course delivery, learner management, backend operations, access control, and platform readiness. * Contributed to scaling the academy to 2,500+ users within 3 months through coordinated execution across marketing, sales, learner support, course operations, and platform management. * Led the launch and deployment of 5 courses, managing workflows from content planning, production coordination, editing review, LMS upload, final publishing, and learner access setup. * Coordinated and executed 10+ webinars across course-related topics to support learner engagement, lead genera- tion, course awareness, and webinar-led sales campaigns. * Contributed to Rs. 3.5L+ revenue generation through course promotions, webinar campaigns, lead follow-ups, learner communication, and sales-focused marketing execution. * Worked closely with content, video editing, social media, marketing, and sales teams to maintain course quality, brand consistency, timely execution, and a smooth learner experience. * Supported go-to-market initiatives by preparing campaign plans, promotional strategies, course communication flows, webinar follow-up processes, and sales support activities for new launches.

Business Operations & Associate Product Manager at Ed5 AI Engine, Dec 2024 - Feb 2026 · 1 yr 3 mos, Mumbai, Maharashtra, India, Progressed from Business Development Intern to Relationship Executive and later Associate Product Manager, contributing across business operations, client relations, sales support, and product coordination. • Supported onboarding and implementation for 50+ schools, coaching institutes, and education partners on Ed5’s AI-powered digital learning platform. • Acted as the key coordination point between school POCs and internal teams to resolve queries, collect feedback, track requirements, and ensure smoother platform adoption. • Managed school onboarding, user account creation, product access, backend learning operations, data records, documentation, and operational tracking for institutional clients. • Handled technical queries, mapped user pain points, coordinated with technology teams, and supported product improvements, UAT coordination, feature readiness, and go-live execution. • Maintained CRM records, partner reports, documentation, payment follow-ups, requirement notes, and performance tracking to improve client management and delivery efficiency. Work Experience Continued Ed5 AI Engine Business Operations & Associate Product Manager Dec 2024 – Feb 2026 Mumbai, Maharashtra • Coordinated across sales, operations, product, and support teams to improve implementation quality, client communi- cation, issue resolution, and post-onboarding support.

Business Operations Intern at Horizon Proptech, Feb 2024 - May 2024 · 4 mos, Mumbai, Maharashtra, India, • Worked closely with the Sourcing Manager and Sales Manager to support daily real estate business operations, client coordination, prospect follow-ups, and sales documentation. • Conducted cold calls to potential clients, understood property requirements, created initial interest, and supported lead generation activities for real estate sales opportunities. • Coordinated between clients and the sales team to schedule site visits, share property details, maintain communica- tion, and support field meeting preparation. • Maintained records of leads, client responses, follow-up status, visit updates, and communication notes to improve tracking and sales coordination. • Gained practical exposure to real estate sourcing, client handling, site visit coordination, field operations, sales process documentation, and customer relationship management.

Food & Beverage Operations Associate at Taco Bell, Oct 2023 - Jan 2024 · 4 mos, Navi Mumbai, Maharashtra, India, • Managed front-of-house operations, including customer interaction, order support, service coordination, queue management, and maintaining a positive guest experience. • Supported back-of-house operations, including food preparation, order assembly, backend order handling, coordina- tion during peak hours, and service execution. • Conducted food quality checks and followed standard operating procedures for hygiene, food safety, cleanliness, stock handling, kitchen operations, and service accuracy. • Maintained daily sales records, collected customer feedback, tracked performance against sales targets, and supported high-volume order flow while maintaining operational efficiency.

Education

Bachelor of Management Studies(BMS), Marketing, Vivekanand Education Societys College of Arts Science and Commerce Sindhi Society Chembur 400071