Headline

Customer service professional with experience at Shoppers Stop. Passionate about writing real thoughts and emotions ✍️ Currently focused on growth and open to new opportunities. 📌 Writing: instagram.com/thoughtsbyav

About

At Shoppers Stop, I work as a Customer Service Representative, contributing to exceptional customer satisfaction and enhancing customer experiences. My role involves fostering positive interactions, resolving customer concerns effectively, and maintaining a professional and welcoming environment. Earning a Bachelor of Commerce (BCom) from the University of Mumbai in 2021 provided me with a strong foundation in accounting principles, complementing my customer service expertise. I am committed to continuous improvement and aim to deliver meaningful support that benefits both customers and my team.

Location

Borivali

Work experience

Customer Care Associate at Shoppers Stop, May 2024 - Mar 2026 · 1 yr 11 mos, Mumbai, Maharashtra, India, Handling Customers problem and providing necessary solution within a given time

Customer Service Representative at Shoppers Stop, May 2024 - Mar 2026 · 1 yr 11 mos, Mumbai Metropolitan Region

Cashier at Avenue Supermarts Ltd - DMart, Oct 2020 - May 2024 · 3 yrs 8 mos, Mumbai, Maharashtra, India

Education

Bachelor of Commerce - BCom, Accounting, University of Mumbai