Headline

Program Manager at Amazon | AI/ML & Automation | Cross-Functional Program Delivery | POC-to-Production | ISB | NITK

About

Program Manager delivering AI/ML automation programs across global marketplaces — from opportunity identification and hands-on feasibility validation through production scaling with Engineering and Applied Science teams. I operate at the intersection of technical depth and program governance: identifying high-impact opportunities, evaluating architectural trade-offs, building POCs to validate feasibility, then partnering cross-functionally to scale to production. Multiple programs I initiated are now org-wide mechanisms — spanning search optimization, LLM-based evaluation systems, and automated discovery platforms. 13+ years cross-industry — operations (200+ team), P&L ownership (INR 80 Cr), B2B supply chain, FMCG — bringing operational depth and end-to-end program accountability to every technical decision. Core strengths: Technical feasibility validation | Architecture trade-off evaluation | Influence without authority | Ambiguity to production-ready mechanisms | Cross-functional coordination (Engineering, Science, Operations, Data Engineering) | Agile sprint delivery | Stakeholder alignment | Risk mitigation

Location

Chennai

AI stack

antigravity

codex

cursor

Work experience

Program Manager Maptech, Pricing Insights at Amazon, Feb 2022 - Present · 4 yrs 7 mos, Chennai, Tamil Nadu, India, Leading technical programs across cross-functional teams spanning multiple global marketplaces — from opportunity identification through feasibility validation, roadmap prioritization, and agile sprint-based production rollout. Key programs: • Search Efficiency Optimization — Identified systemic inefficiencies in automated search workflows; evaluated algorithmic approaches (greedy vs exhaustive optimization under resource constraints); defined new efficiency KPIs; validated through hands-on POC; influenced partner teams to adopt as a production program • Automated Discovery & Match Platform — Evaluated two architectural approaches (direct retrieval vs search-based surfacing); independently built feasibility POCs; coordinated validation with Operations; scaled through Engineering adoption to worldwide production pipeline • LLM-Based Evaluation System — Designed two-stage LLM architecture for product evaluation (contextual inference + consumer-perspective matching); validated feasibility; partnered with Applied Science and Engineering to scale to production platform • Quality Governance & Platform Launch — Led cross-team defect resolution mechanisms across 6 teams; drove platform design and launch achieving full team adoption Technical: Python, SQL, AWS (Bedrock, S3, Redshift, Lambda, Step Functions), LLM prompt engineering, data pipelines

Head Of New Business Development (Oil/Bitumen) at Zetwerk, May 2021 - Jan 2022 · 9 mos, Bengaluru, Karnataka, India, Launched petrochemicals import/export vertical from zero — recruited 25-member team, built supplier/logistics partner network, scaled to active portfolio within 8 months

Senior Category Manager (FMCG) at udaan.com, Aug 2020 - May 2021 · 10 mos, Ahmedabad, Gujarat, India, Drove category turnaround — diagnosed demand-supply gaps using SKU-level analytics, grew sales significantly while reducing inventory from 70 to 17 days-on-hand through automated reorder-point optimization.

Senior Category Manager at Spencer's Retail, May 2019 - Aug 2020 · 1 yr 4 mos, Kolkata, Owned P&L across 163 stores + e-commerce — renegotiated vendor contracts, revamped private-label alternatives, delivered strong YoY category growth while reducing procurement costs.

Deputy Manager, Operations at Coal India Limited, Aug 2012 - Mar 2018 · 5 yrs 8 mos, Gouri Open Cast Mine, Ballarpur, Led 200+ technicians across open-cast mining operations — introduced e-tendering, re-engineered dispatch systems, drove operational excellence (two fast-track promotions in 5 yrs).

Education

Master of Business Administration - MBA, Business Administration, Management and Operations, Indian School of Business

Bachelor of Technology - BTech, Electrical and Electronics Engineering, National Institute of Technology Karnataka