Arun Kumar S, MBA MTech profile photo 1 on Tal

Arun Kumar S, MBA MTech

AI Principal Product Manager | Certified in Agentic AI | ESG & Sustainability | AI + Telecom (5G), EU and US Public sector (Energy Markets) | IIBA CBAP®, CCBA® | SAFe® POPM 6 | ACPMPO® | Ex-Accenture & Tech Mahindra

Greater Bengaluru Area

12+ years of work experience

Publicis Groupe
Sep 20233 yrsPresent

Bengaluru, Karnataka, India

· Led compliance platform enhancements for the U.S. carbon market, converting complex jurisdictional requirements into executive-ready platform features for C-suite stakeholders. · Redesigned the eCommerce journey for a Tier-1 U.S. telecom client by addressing navigation friction and improving the end-to-end UX from discovery to cart, increasing conversions and accelerating feature delivery. · Supported product strategy and the customer experience roadmap for migrating legacy APIs to a scalable AWS microservices architecture, strengthening modernization efforts and reducing risk.
Covalensedigital
Mar 20237 mosSep 2023

Bengaluru, Karnataka, India

XaaS Pre-Launch: Defined 75+ product features from a blank canvas for a Digital Marketplace (XaaS—Everything as a Service) platform, synthesizing engineering constraints, UX direction, and business priorities into a launch-ready specification within 6 months. Design-Led Product Strategy: Partnered with UI/UX teams to architect and iterate on Figma wireframes and mockups.
Tech Mahindra
Mar 20167 yrs 1 moMar 2023

UK/Europe/India

Onsite Cross-Border Advisory (UK & Denmark) — Synthesized conflicting, multi-BU requirements for Tier-1 telecom operators into unified digital transformation roadmaps. Conducted a forensic CPQ CX workflow analysis (Oracle CPQ), converting findings into structured process backlogs and enabling measurable reduction in quoting errors. 🏆 Bravo Award @Tech Mahindra — Client Excellence 👏 Pat on the Back @ Tech Mahindra — Outstanding Performance
Mobily Infotech India Pvt Ltd
Apr 20142 yrsMar 2016

Bengaluru, Karnataka, India

BRS Authoring & Governance: Established the Business Requirements Specification (BRS) authoring and editorial governance standard for BSS platform requirements—a BPMN-based framework that measurably reduced rework cycles and was adopted as the delivery standard across teams.
MasterCom Technology Services India  Pvt Ltd
Jan 20144 mosApr 2014

Bengaluru, Karnataka, India

•Service Continuity: Led T2R (Trouble-to-Resolve) operations for billing platforms, enhancing system reliability and customer satisfaction

Arun’s AI Stack

claude
claude
langgraph
langgraph
n8n
n8n
openai
openai
Gamma
Gamma
Zapier
Zapier

Education

The Johns Hopkins University

Certificate Program in Agentic AI, Artificial Intelligence

The Johns Hopkins University

20262026
Geneva Business School

Master of Business Administration - MBA, International Marketing

Geneva Business School

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Headline

AI Principal Product Manager | Certified in Agentic AI | ESG & Sustainability | AI + Telecom (5G), EU and US Public sector (Energy Markets) | IIBA CBAP®, CCBA® | SAFe® POPM 6 | ACPMPO® | Ex-Accenture & Tech Mahindra

About

AI Principal Product Manager | GenAI & Agentic AI | 19+ Yrs Digital Transformation (Ex-Accenture, TechMahindra) | Certified Agentic AI Professional | ESG/Sustainability and AI + Telecom (5G), EU and US Public sectors (Energy Markets) With 19+ years across global organizations (Publicis Sapient, Accenture, and Tech Mahindra), I have led end-to-end consulting cycles—from shaping proposals and designing requirements to securing formal sign-off on critical milestones. My work spans GenAI-driven eCommerce transformation, EU & US public sector energy markets, and cloud platform modernization. I operate at the intersection of AI product management, strategic business analysis, and digital consulting—helping enterprises scale their B2C/B2B SaaS platforms or integrate GenAI solutions. I bring an AI-product-first lens rooted in radical customer empathy and operational excellence. Currently deep in the agentic AI space that makes AI systems enterprise-ready: scalable, reliable, secure, and measurable. AI Product Leadership GenAI - LLMs · RAG-powered AI Agents · Prompt Engineering · LangGraph · CrewAI · MAS · MCP · OpenAI · Gemini · Claude · N8N Product - Strategy · Discovery · Roadmaps · BPMN · CPQ · Revenue Assurance · Stakeholder Management Domains - Telecom (5G) · ESG/Sustainability · Energy Markets (EU & US) · Retail · SaaS · Global onsite—UK · Denmark · South Africa · Oman Soft Skills: Skilled at strategic business storytelling and fostering cross-functional team collaboration. 📍 Bengaluru, India · Open to global opportunities

Location

Greater Bengaluru Area

AI stack

claude

langgraph

n8n

openai

Gamma

Zapier

Work experience

Senior Product Manager at Publicis Groupe, Sep 2023 - Present · 3 yrs, Bengaluru, Karnataka, India, · Led compliance platform enhancements for the U.S. carbon market, converting complex jurisdictional requirements into executive-ready platform features for C-suite stakeholders. · Redesigned the eCommerce journey for a Tier-1 U.S. telecom client by addressing navigation friction and improving the end-to-end UX from discovery to cart, increasing conversions and accelerating feature delivery. · Supported product strategy and the customer experience roadmap for migrating legacy APIs to a scalable AWS microservices architecture, strengthening modernization efforts and reducing risk.

Product Manager at Covalensedigital, Mar 2023 - Sep 2023 · 7 mos, Bengaluru, Karnataka, India, XaaS Pre-Launch: Defined 75+ product features from a blank canvas for a Digital Marketplace (XaaS—Everything as a Service) platform, synthesizing engineering constraints, UX direction, and business priorities into a launch-ready specification within 6 months. Design-Led Product Strategy: Partnered with UI/UX teams to architect and iterate on Figma wireframes and mockups.

Digital Product Owner at Tech Mahindra, Mar 2016 - Mar 2023 · 7 yrs 1 mo, UK/Europe/India, Onsite Cross-Border Advisory (UK & Denmark) — Synthesized conflicting, multi-BU requirements for Tier-1 telecom operators into unified digital transformation roadmaps. Conducted a forensic CPQ CX workflow analysis (Oracle CPQ), converting findings into structured process backlogs and enabling measurable reduction in quoting errors. 🏆 Bravo Award @Tech Mahindra — Client Excellence 👏 Pat on the Back @ Tech Mahindra — Outstanding Performance

Lead Business Analyst at Mobily Infotech India Pvt Ltd, Apr 2014 - Mar 2016 · 2 yrs, Bengaluru, Karnataka, India, BRS Authoring & Governance: Established the Business Requirements Specification (BRS) authoring and editorial governance standard for BSS platform requirements—a BPMN-based framework that measurably reduced rework cycles and was adopted as the delivery standard across teams.

Team Manager at MasterCom Technology Services India Pvt Ltd, Jan 2014 - Apr 2014 · 4 mos, Bengaluru, Karnataka, India, •Service Continuity: Led T2R (Trouble-to-Resolve) operations for billing platforms, enhancing system reliability and customer satisfaction

Education

Certificate Program in Agentic AI, Artificial Intelligence, The Johns Hopkins University

Master of Business Administration - MBA, International Marketing, Geneva Business School

Arun Kumar S, MBA MTech - Senior Product Manager in Greater Bengaluru Area | Tal