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Arun David

Content moderation professional with experience on Meta platforms. Skilled in policy enforcement, risk assessment, and ensuring online safety with accuracy, quality, and compliance.

Indore

1+ year of work experience

TaskUs
Nov 20221 yr 6 mosApr 2024

India

Dedicated undergraduate student with one year of BPO voice experience and 18 months of multinational corporation (MNC) BPO work experience. Proficient in verbal and written communication, adept at resolving customer queries efficiently, and skilled in utilizing various software tools and platforms. Demonstrated ability to excel in fast-paced, dynamic environments, collaborate effectively with cross-functional teams, and adapt to diverse customer needs. Customer-centric approach coupled with a drive for excellence and a strong focus on achieving targets. Ready to leverage skills and experience to contribute positively to organizational success.

Education

Maharishi International University

Bachelor of Arts - BA, English Language and Literature/Letters

Maharishi International University

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Headline

Content moderation professional with experience on Meta platforms. Skilled in policy enforcement, risk assessment, and ensuring online safety with accuracy, quality, and compliance.

About

Certainly! Here's a short summary As an undergraduate student with a robust background in the BPO industry, I bring to the table a unique blend of academic knowledge and practical experience. With one year of hands-on experience in BPO voice operations, I have honed my communication skills, learned the importance of active listening, and developed the ability to adapt to diverse customer needs and preferences. Furthermore, my 18-month tenure in a multinational corporation's BPO division has provided me with invaluable insights into the intricacies of global business operations. During this time, I have demonstrated proficiency in handling complex customer queries, resolving issues efficiently, and consistently meeting or exceeding performance targets. My time in the BPO sector has equipped me with a diverse skill set, including excellent verbal and written communication skills, strong problem-solving abilities, and a customer-centric approach to service delivery. Additionally, I have acquired proficiency in using various software tools and platforms commonly utilized in the industry, enhancing my efficiency and productivity. Moreover, my experience in a multinational environment has allowed me to collaborate effectively with cross-functional teams, navigate cultural differences, and thrive in fast-paced, dynamic work environments. I have also developed a keen understanding of global business practices and industry trends, enabling me to contribute positively to organizational growth and success. In summary, as an undergraduate student with significant BPO experience, including one year in voice operations and 18 months in an MNC setting, I am well-equipped to add value to any organization seeking a dedicated and resourceful team member with a strong customer focus and a drive for excellence. My diverse skill set, coupled with my academic background, positions me as a versatile and capable professional ready to take on new challenges and contribute to the success of any team or project.

Location

Indore

Work experience

Associate at TaskUs, Nov 2022 - Apr 2024 · 1 yr 6 mos, India, Dedicated undergraduate student with one year of BPO voice experience and 18 months of multinational corporation (MNC) BPO work experience. Proficient in verbal and written communication, adept at resolving customer queries efficiently, and skilled in utilizing various software tools and platforms. Demonstrated ability to excel in fast-paced, dynamic environments, collaborate effectively with cross-functional teams, and adapt to diverse customer needs. Customer-centric approach coupled with a drive for excellence and a strong focus on achieving targets. Ready to leverage skills and experience to contribute positively to organizational success.

Education

Bachelor of Arts - BA, English Language and Literature/Letters, Maharishi International University

Arun David - Associate in Indore | Tal