Software Engineer at Atlassian | Ex-Twilio | 0-1 Startup Builder | AI-Driven Product Engineering

Bengaluru

Bengaluru

Bengaluru

Greater Bengaluru Area

Bengaluru, India

Bengaluru, Karnataka, India

Chennai, India



Bachelor's Degree
K.S.Rangasamy College of Technology
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A self-taught full-stack developer with 10+ years of experience with specializing in React.Js NodeJS, PostgreSQL and React. Backed by the performance and quality of delivered projects and client feedback. Expertise in end-to-end product development in IoT domain.
Greater Bengaluru Area
opencode
claudecode
Senior Software Engineer at Atlassian, Oct 2023 - Present · 2 yrs 11 mos, Bengaluru, • Lead architecture and delivery for the IT Asset Management product, owning frontend platform foundations and coordinating execution with a team of 5 engineers. • Led end-to-end decoupling of Assets from Jira using AI workflows and migration planning across 260+ packages and 400 dependencies, including deployment setup, CI/CD pipelines, test environments, and internationalization, reducing delivery effort by 3 months and engineering bandwidth by 30%. • AI/LLM-enabled code delivery using agentic pipelines and automation with Rovo, LangChain, Bitbucket Pipelines, and microservices, including implementation of LLM-based Rovo Search in the Assets product and setup of multi-agent workflows to reduce on-call effort across the team and org. • Led major frontend rewrite, improving accessibility from A rating to AAA rating and improving performance metrics including FMP and TTAI using SSR, prefetching, and rendering optimizations. • Shipped multiple A/B experiments, including premium benefits experimentation lifecycle from feasibility to post-analysis and dashboarding, contributing approximately USD 250K in additional revenue and delivering 146% increase in trials started.
Software Engineer at Twilio, Aug 2022 - Sep 2023 · 1 yr 2 mos, Bengaluru, • Contributed as an individual contributor on Twilio Flex Contact Center, building core features with React.js, Redux, Enzyme, Testing Library, WebSockets, and WebRTC, while owning customer escalation resolution. • Led Twilio Segment Unify integration from MVP to customer pilot using Google CCAI interactions and Google AI (transcript summarization + conversation intelligence), including R&D with WebRTC forking. • Co-developed MVP frontend and middleware in a 2-day hackathon, closely collaborating with AI and backend engineers, and led production delivery by unblocking cross-team dependencies ahead of committed timelines. • AI-assisted agent and customer experience through virtual agent handoff, intent-aware routing, real-time guidance, and contextual interaction insights, aligned with Twilio Flex + CCAI patterns.
Senior Software Engineer at Hyperthings-IoT, Mar 2021 - Aug 2022 · 1 yr 6 mos, Bengaluru, • Customer-facing SPOC for Smart Site Safety Solution and Smart Parking Solution; led requirement intake and architecture/development for full-stack IoT Platform v2 and Smart Site Safety; delivered 10+ additional applications within the first year. • Grew the team 5x and managed a 12-person cross-craft engineering team across all engineering disciplines for Smart Site Safety and Smart Parking. • Architected Smart Site Safety Solution device solutions across worker tracking, emergency alerts, geofencing, and map analytics for construction-site deployments using TimescaleDB for time-series telemetry, OpenStreetMap-based GIS mapping, and ingesting LoRaWAN device data via MQTT and REST APIs (including 10,000+ real-time devices and ~40,000 messages/sec scale targets). • Delivered customizable real-time dashboards (graphs/charts) for Smart Site Safety and Smart Parking, handling millions of time-series data points. • Migrated legacy IoT platform built with Angular and MongoDB (scaling bottlenecks) to a modern, responsive React + TypeScript frontend and containerized, multi-tenant scalable backend using PostgreSQL, Node.js, and Apache Kafka; deployable on-prem or on public clouds like AWS/GCP via Docker and Kubernetes, with monitoring using Prometheus and Grafana; reduced end-to-end latency to sub-millisecond and improved throughput to 100,000 packets/sec (4x).
Software Engineer at Hyperthings-IoT, Nov 2019 - Feb 2021 · 1 yr 4 mos, Greater Bengaluru Area, - Responsible for managing internal projects, client engagement, requirement gathering, software architecture, backend development, UI/UX design and development - Delivered 2 full-stack applications within a period of 5 months and delivered around 10 + frontend applications within a year - Migrated the company’s tech stack from MEAN to PSQL, Koa+ Graphql, React stack and trained existing developers for the new stack - Structured development processes using reusable, modular and containerized code and reduced the development time by 70%
Technology Lead at TIF Labs Pvt Ltd, May 2017 - Oct 2019 · 2 yrs 6 mos, Bengaluru, India, - Lead the development and management of the company's flagship products, such as Alphacare and the IOTIF Trainer Kit - Trained 20+ junior developers in ReactJS, Python, PCB design, and C++ - Responsible for selection of technologies, hardware design, software architecture, backend development, and frontend design - On the software side, researched and brought in several new technologies and reduced the cost of development. On the hardware side, lead PCB design, circuit design, and manufacturing efforts
Embedded Software Engineer at TIF Labs Pvt Ltd, Apr 2016 - May 2017 · 1 yr 2 mos, Bengaluru, Karnataka, India, - Gave 50+ workshops on IoT, Embedded Hardware and Software, Python, OpenCV and Electronics for 500+ students and professionals - Worked on embedded firmware development, IoT framework development, object recognition algorithms and gesture detection using OpenCV etc.,
Junior Web Designer at Archerwebsol.com, Dec 2011 - Jul 2013 · 1 yr 8 mos, Chennai, India, Designed and developed front-end of multiple websites, on top of proprietary CMS using HTML,CSS and PHP
Bachelor's Degree, K.S.Rangasamy College of Technology