---
title: "Arpit Kathuria - Quality control trainer in Greater Delhi Area | Tal"
description: "Meet Arpit Kathuria, Customer Success Manager at Elevance Systems, Inc. based in Greater Delhi Area."
image: "https://tal.club/meet/arpit-kathuria/share-image"
---

# Arpit Kathuria on Tal

## Headline

Customer Success Manager at Elevance Systems, Inc\.

## About

Competent and result\-oriented professional carrying over 12\+ years of rich experience in Customer Management, Technical Support, Managing Clients globally, and interacting with global teams spread across different geographical locations\. Skilled at evaluating both verbal and written customer contact by agents while coaching them for success in executing superior service to customers\. Six Sigma, DMAIC Lean methodology trained with a good understanding of continuous process improvement approaches\. Carrying strong hands\-on experience of customer\-centric Operation management covering a target audience of internal/external Leadership\. Worked in processes and accounts covering International/Domestic Telecom, Healthcare, and major BPO’s\. Proven expertise in Process Excellence, Process Management, People Management, Project Management &amp; co\-ordination with Multi\-Domain teams/SMEs\.

## Location

Greater Delhi Area

## Work experience

Quality control trainer at R4Solutions Inc, Feb 2022 \- Present · 4 yrs 3 mos, Noida, Uttar Pradesh, India

Quality trainer at R4Solutions Inc, Feb 2022 \- Present · 4 yrs 3 mos

Quality control trainer at R4Solutions Inc, Feb 2022 \- Present · 4 yrs 3 mos, On\-site

Quality Assurance Analyst at British Telecom Global Services India Limited, Mar 2015 \- Jun 2022 · 7 yrs 4 mos, gurugram

## Education

Information Technology, Technology Education &amp; Research Institute

[View the original profile](https://tal.club/meet/arpit-kathuria)

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