---
title: "Arpit Jaiswal - Senior Software Engineer in Greater Bengaluru Area | Tal"
description: "Meet Arpit Jaiswal, Lead Software Engineer @ Dialpad | Distributed Systems | Platform Engineering | Kubernetes | GCP | Python | Java based in Greater Bengaluru Area. AI stack includes claude code, claude, and codex."
image: "https://tal.club/meet/arpit-jaiswal-3/share-image"
---

# Arpit Jaiswal on Tal

## Headline

Lead Software Engineer @ Dialpad \| Distributed Systems \| Platform Engineering \| Kubernetes \| GCP \| Python \| Java

## About

Open to Senior / Staff Software Engineering roles in backend systems , distributed infrastructure, search platforms, and AI infrastructure\. DMs welcome\. Available to join immediately\. I build backend systems that stay reliable at scale: distributed services, search infrastructure, and cloud platforms on GCP and Kubernetes\. I'm a Senior Software Engineer with 12 years of experience, most recently leading the Search Platform module at Dialpad\. What I've built and led: • Architected GKE infrastructure for meeting recording, supporting up to \~700 concurrent, long\-running media workloads and processing 10,000\+ meeting recordings daily\. • Reduced annual GCP costs by approximately USD 400K through custom autoscaling using HPA and Cluster Autoscaler, while maintaining production SLAs\. • Led technical design and execution for Dialpad's Search Platform, including Cloud Run services backed by Elastic Cloud, indexing pipelines using Pub/Sub and Dataflow, and the decomposition of search into an independently deployable service\. • Reduced backend latency by approximately 25% through performance optimization\. • Owned technical execution across backend modules, including architecture decisions, design reviews, production operations, incident response, and mentoring engineers\. More recently, I've been building LLM applications and tool\-using agents with the Claude API, including a RAG\-based personal knowledge agent with a ReAct tool loop\. I'm particularly interested in where strong backend engineering meets AI: retrieval, agent workflows, and the infrastructure needed to make AI applications reliable in production\. Core technologies: Python • Java • GCP \(GKE, Cloud Run, Pub/Sub, Dataflow\) • Kubernetes • Elasticsearch • Kafka • Redis • PostgreSQL • Claude API • Distributed Systems • System Design

## Location

Greater Bengaluru Area

## AI stack

claude code

claude

codex

openai

## Work experience

Senior Software Engineer at Dialpad, May 2024 \- Present · 2 yrs 6 mos, Bengaluru, Karnataka, India, Leading the architecture and development of large\-scale distributed systems, cloud\-native platforms, and backend infrastructure powering mission\-critical communication and collaboration services\. Key contributions: • Architected Kubernetes\-based distributed infrastructure processing 10,000\+ recording workloads per day with support for approximately 700 concurrent recording sessions, ensuring high availability and operational reliability\. • Designed intelligent autoscaling using Google Kubernetes Engine \(GKE\), Horizontal Pod Autoscaler, and Cluster Autoscaler, reducing annual Google Cloud infrastructure costs by approximately USD 400K while maintaining production SLAs\. • Designed and developed cloud\-native backend services on Google Cloud Platform using Cloud Run, and led the development of Search Infrastructure using Elasticsearch, Apache Beam, Pub/Sub, and Dataflow, building scalable and resilient indexing pipelines\. • Designed and launched REST APIs supporting meeting lifecycle management and platform integrations while improving backend service latency by approximately 25% through architecture and performance optimization\. • Led architecture discussions, design reviews, production incident investigations, root cause analysis, and reliability improvements across backend services\. • Mentored engineers through technical design discussions, code reviews, knowledge sharing, and technical hiring while promoting engineering best practices\.

Software Engineer III at Dialpad, Sep 2021 \- Apr 2024 · 2 yrs 8 mos, Bengaluru, Karnataka, India, Designed and developed backend services and cloud\-native infrastructure for Dialpad's communication platform, contributing to scalable distributed systems and production engineering initiatives\. • Built backend services and distributed systems supporting large\-scale communication workloads\. • Contributed to the design and evolution of Kubernetes\-based recording infrastructure and cloud\-native platform services\. • Developed REST APIs and backend components enabling internal platform capabilities and customer\-facing features\. • Participated in production operations, incident response, debugging, and platform reliability improvements\. • Collaborated with cross\-functional engineering teams to deliver scalable, reliable, and maintainable backend solutions\.

Software Developer at SAP, Mar 2017 \- Sep 2021 · 4 yrs 7 mos, Bengaluru, Karnataka, India, • Co\-architected the Automated Message Processing platform, reducing customer incidents by approximately 40%\. • Expertise in SAP Output Management framework\. • Design and implemented REST APIs for new cloud platform\. • Design and implemented OpenTelemetry framework to measure API performance and log tracing\. • Filed a patent along with 5 team members for designing and implementing Automated Message Processing which helped in reducing Customer incidents by 40%\. • Worked on SAP HANA cloud\. • Experience in Business Object Framework development\. • Worked as Quality Expert\. • Enhanced Output Management framework to improve overall framework efficiency which helped in reducing maintenance\. • Experience in development and maintenance of ODATA web service framework and Process Integration Framework to applications like FIN, CRM and SRM\. • Worked in the model\-conversion areas to migrate the code base from ABAP to Typescript\. • Mentored teammates\.

Application Development Analyst at Accenture, Banglore, Dec 2015 \- Mar 2017 · 1 yr 4 mos, Bangalore,  Worked as ABAP Developer for one of the largest brewer\. Was responsible for implementing any new feature in the area of SD, MM, Finance etc from analysing the requirement, estimating the development efforts, designing, implementing, documenting, unit testing and maintenance \(defect fixing\)\. Implementation included Classical/ALV report, OOP supported class creation/modification, Smartforms, SAP scripts, Function Modules\.  Interacted with Function consultants like SD, MM, Finance for understanding functional aspects in order to implement the new feature in the functional area efficiently\.  Was one of the lead contributor in a project to improve overall system performance and reduce memory consumption by analysing, strategizing and implementing the feasible solution in order to remove unused custom objects and to enhance existing object runtime performance\. Automated the manual processes like detection of unused custom objects, deletion of unused objects, backup as text files, fetching corresponding transport number with ABAP scripts which overall reduced estimated efforts for this project\.  Was awarded as 'Catalyst' as my ABAP report scripts helped project in speeding up the tasks in order to meet the project deliverables timeline\.  Automated security processes likes detection and logging of user profiles bypassing authorization with ABAP report which reduced efforts from ABAP security team\.

Associate Software Engineer at Accenture, Banglore, Sep 2014 \- Nov 2015 · 1 yr 3 mos, Bengaluru, Karnataka, India,  Object Oriented ABAP – Global and local classes, interfaces and constructors: Modularization, Data Security, Extensibility\.  ABAP Data dictionary \(Tables, Structures, Views, Data elements, Domains, lock objects and Search helps\)  Self\-Review, Peer Review and Unit Testing for continuous improvement in coding standards\.  Classical Reports  Developed interactive reports using ALV\.  Dialog Programming \(Module Pool\), Enhancement : User Exit , BADI, Enhancement spots , BDC &amp; LSMW , Smart forms \.  Coding and performance tuning of the developed objects using ST05, SLIN, ACRT tool\.  Smartforms and SAP Scripts

## Education

Bachelor's degree, Electrical, Electronics and Communications Engineering, Jaypee University of Information Technology

[View the original profile](https://tal.club/meet/arpit-jaiswal-3)

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