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Arpit Goyal

Sr. Product Manager | Leveraging AI, Technical and Design Expertise to drive Product Success

Bengaluru

10+ years of work experience

FirstHive | Customer Data Platform
Jan 20242 yrs 8 mosPresent

Bengaluru, Karnataka, India

* Implemented a recommendation system to predict optimal campaign segments, improving conversion rates and reducing analysis time from 30 to 2 minutes. * Led major platform integrations (Shopify, Google, Meta, Criteo, Klaviyo) and overhauled RCS/OTT messaging, driving stronger automation and reliability. * Designed scalable data governance, business logic, and multi-level team management systems to support complex enterprise operations.
Zeno Health
May 20221 yr 8 mosDec 2023

Mumbai, Maharashtra, India

* Zeno is a revolution democratizing healthcare. * Optimized internal system to improve operational efficiency by up to 6x, resulting in cost savings for the organization. * Optimized existing delivery system to replace Tookan with an in-house application, reducing operating costs by 8% and increasing efficiency by 25%. * Developed & launched Express Delivery, enabling customers to receive medicines within 30 minutes of ordering resulting in a 40% boost in customer satisfaction. * Executed cross-functional initiatives with engineering & store teams to boost online conversions by 23%, resulting in additional revenue. * Analyzed & addressed product gaps to boost customer engagement and satisfaction.
MTX Group
Oct 20192 yrs 7 mosApr 2022

Jaipur, Rajasthan, India

* Managed the entire product life-cycle from ideation to launch with accuracy & speed, ensuring successful implementation within budgeted timelines. * Spearheaded development of “Code Blue”, an automated documenting tool for medical professionals in critical situations, saving over 10 hours per shift & enabling real-time analysis of patient vitals. * Developed AI solution with advanced UI to detect and visualise numerous city-owned assets from street-view images, saving over 15K man hours in asset inspection. * New automated system for the classification of thousands of assets which reduced errors by 90%.
MTX Group
Dec 201810 mosSep 2019

Jaipur Area, India

* Grew a team from 3 members to 15 members, effectively managing and training them. * Directed a team of 15 engineers and designers to develop & design new R&D products, delivering projects on time and under budget.
DeCurtis Corporation
Oct 20171 yr 3 mosDec 2018

Greater Jaipur Area

DeCurtis is building an end-to-end digital solution for Cruise Industry. • Architectured base project to achieve reusability, pluggability and modularity. • Managing a team of 6 for code reviews, standards, estimations and meeting the same. • Re-wrote booking module for maintainability, optimized on size, execution and JQuery-free. • Improved build process for a time, size and automated bundles ready for shipping. • Optimisation of codebase for code chunking/splitting, critical loading for first display, defer non-critical resources.
WebEngage
Jan 20161 yr 9 mosSep 2017

Mumbai Metropolitan Region

WebEngage is ultimate marketing automation & user engagement tool. • Technologies​: ReactJS, Redux, Flux, Vanilla JS and SASS (SCSS). • Re-wrote the widget side in Vanilla JS, which replaced existing versions of the widget and helped us with a lighter and more manageable code. • Contributing to the new dashboard using ReactJS + Redux with a whole new UI.

Arpit’s AI Stack

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codex
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lovable

Education

upGrad.com

PG Certification Program, Product Management

upGrad.com

20191 yr2020
Guru Ghasidas University

Bachelor of Technology (B.Tech.), Information Technology

Guru Ghasidas University

20114 yrs2015

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Headline

Sr. Product Manager | Leveraging AI, Technical and Design Expertise to drive Product Success

About

Hi, I'm Arpit. With 6 years in product management and 5 years in development and design, I thrive in the SaaS B2B space. I enjoy collaborating across functions, fostering innovation, and driving product success.

Location

Bengaluru

AI stack

antigravity

claude code

claude

codex

cursor

lovable

Work experience

Sr. Product Manager at FirstHive | Customer Data Platform, Jan 2024 - Present · 2 yrs 8 mos, Bengaluru, Karnataka, India, * Implemented a recommendation system to predict optimal campaign segments, improving conversion rates and reducing analysis time from 30 to 2 minutes. * Led major platform integrations (Shopify, Google, Meta, Criteo, Klaviyo) and overhauled RCS/OTT messaging, driving stronger automation and reliability. * Designed scalable data governance, business logic, and multi-level team management systems to support complex enterprise operations.

Product Manager at Zeno Health, May 2022 - Dec 2023 · 1 yr 8 mos, Mumbai, Maharashtra, India, * Zeno is a revolution democratizing healthcare. * Optimized internal system to improve operational efficiency by up to 6x, resulting in cost savings for the organization. * Optimized existing delivery system to replace Tookan with an in-house application, reducing operating costs by 8% and increasing efficiency by 25%. * Developed & launched Express Delivery, enabling customers to receive medicines within 30 minutes of ordering resulting in a 40% boost in customer satisfaction. * Executed cross-functional initiatives with engineering & store teams to boost online conversions by 23%, resulting in additional revenue. * Analyzed & addressed product gaps to boost customer engagement and satisfaction.

Product Manager at MTX Group, Oct 2019 - Apr 2022 · 2 yrs 7 mos, Jaipur, Rajasthan, India, * Managed the entire product life-cycle from ideation to launch with accuracy & speed, ensuring successful implementation within budgeted timelines. * Spearheaded development of “Code Blue”, an automated documenting tool for medical professionals in critical situations, saving over 10 hours per shift & enabling real-time analysis of patient vitals. * Developed AI solution with advanced UI to detect and visualise numerous city-owned assets from street-view images, saving over 15K man hours in asset inspection. * New automated system for the classification of thousands of assets which reduced errors by 90%.

UX Consultant at MTX Group, Dec 2018 - Sep 2019 · 10 mos, Jaipur Area, India, * Grew a team from 3 members to 15 members, effectively managing and training them. * Directed a team of 15 engineers and designers to develop & design new R&D products, delivering projects on time and under budget.

Front-end Engineer at DeCurtis Corporation, Oct 2017 - Dec 2018 · 1 yr 3 mos, Greater Jaipur Area, DeCurtis is building an end-to-end digital solution for Cruise Industry. • Architectured base project to achieve reusability, pluggability and modularity. • Managing a team of 6 for code reviews, standards, estimations and meeting the same. • Re-wrote booking module for maintainability, optimized on size, execution and JQuery-free. • Improved build process for a time, size and automated bundles ready for shipping. • Optimisation of codebase for code chunking/splitting, critical loading for first display, defer non-critical resources.

Front-end Engineer at WebEngage, Jan 2016 - Sep 2017 · 1 yr 9 mos, Mumbai Metropolitan Region, WebEngage is ultimate marketing automation & user engagement tool. • Technologies​: ReactJS, Redux, Flux, Vanilla JS and SASS (SCSS). • Re-wrote the widget side in Vanilla JS, which replaced existing versions of the widget and helped us with a lighter and more manageable code. • Contributing to the new dashboard using ReactJS + Redux with a whole new UI.

Education

PG Certification Program, Product Management, upGrad.com

Bachelor of Technology (B.Tech.), Information Technology, Guru Ghasidas University

Public links

github: https://github.com/92arpitgoyal

arpitgoyal.com: https://arpitgoyal.com/