Sr. Product Manager | Leveraging AI, Technical and Design Expertise to drive Product Success

Bengaluru, Karnataka, India

Mumbai, Maharashtra, India

Jaipur, Rajasthan, India

Jaipur Area, India

Greater Jaipur Area

Mumbai Metropolitan Region







PG Certification Program, Product Management
upGrad.com

Bachelor of Technology (B.Tech.), Information Technology
Guru Ghasidas University
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Hi, I'm Arpit. With 6 years in product management and 5 years in development and design, I thrive in the SaaS B2B space. I enjoy collaborating across functions, fostering innovation, and driving product success.
Bengaluru
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Sr. Product Manager at FirstHive | Customer Data Platform, Jan 2024 - Present · 2 yrs 8 mos, Bengaluru, Karnataka, India, * Implemented a recommendation system to predict optimal campaign segments, improving conversion rates and reducing analysis time from 30 to 2 minutes. * Led major platform integrations (Shopify, Google, Meta, Criteo, Klaviyo) and overhauled RCS/OTT messaging, driving stronger automation and reliability. * Designed scalable data governance, business logic, and multi-level team management systems to support complex enterprise operations.
Product Manager at Zeno Health, May 2022 - Dec 2023 · 1 yr 8 mos, Mumbai, Maharashtra, India, * Zeno is a revolution democratizing healthcare. * Optimized internal system to improve operational efficiency by up to 6x, resulting in cost savings for the organization. * Optimized existing delivery system to replace Tookan with an in-house application, reducing operating costs by 8% and increasing efficiency by 25%. * Developed & launched Express Delivery, enabling customers to receive medicines within 30 minutes of ordering resulting in a 40% boost in customer satisfaction. * Executed cross-functional initiatives with engineering & store teams to boost online conversions by 23%, resulting in additional revenue. * Analyzed & addressed product gaps to boost customer engagement and satisfaction.
Product Manager at MTX Group, Oct 2019 - Apr 2022 · 2 yrs 7 mos, Jaipur, Rajasthan, India, * Managed the entire product life-cycle from ideation to launch with accuracy & speed, ensuring successful implementation within budgeted timelines. * Spearheaded development of “Code Blue”, an automated documenting tool for medical professionals in critical situations, saving over 10 hours per shift & enabling real-time analysis of patient vitals. * Developed AI solution with advanced UI to detect and visualise numerous city-owned assets from street-view images, saving over 15K man hours in asset inspection. * New automated system for the classification of thousands of assets which reduced errors by 90%.
UX Consultant at MTX Group, Dec 2018 - Sep 2019 · 10 mos, Jaipur Area, India, * Grew a team from 3 members to 15 members, effectively managing and training them. * Directed a team of 15 engineers and designers to develop & design new R&D products, delivering projects on time and under budget.
Front-end Engineer at DeCurtis Corporation, Oct 2017 - Dec 2018 · 1 yr 3 mos, Greater Jaipur Area, DeCurtis is building an end-to-end digital solution for Cruise Industry. • Architectured base project to achieve reusability, pluggability and modularity. • Managing a team of 6 for code reviews, standards, estimations and meeting the same. • Re-wrote booking module for maintainability, optimized on size, execution and JQuery-free. • Improved build process for a time, size and automated bundles ready for shipping. • Optimisation of codebase for code chunking/splitting, critical loading for first display, defer non-critical resources.
Front-end Engineer at WebEngage, Jan 2016 - Sep 2017 · 1 yr 9 mos, Mumbai Metropolitan Region, WebEngage is ultimate marketing automation & user engagement tool. • Technologies: ReactJS, Redux, Flux, Vanilla JS and SASS (SCSS). • Re-wrote the widget side in Vanilla JS, which replaced existing versions of the widget and helped us with a lighter and more manageable code. • Contributing to the new dashboard using ReactJS + Redux with a whole new UI.
PG Certification Program, Product Management, upGrad.com
Bachelor of Technology (B.Tech.), Information Technology, Guru Ghasidas University
github: https://github.com/92arpitgoyal
arpitgoyal.com: https://arpitgoyal.com/