Electronics & Computer Engineering Student | Aspiring NOC / IT Support Engineer | Network Monitoring & Incident Detection Enthusiast

Pune, Maharashtra, India

SRM IST Chennai
Higher Secondary, Computer Science
Welland Goulsmith School
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I am an undergraduate in Electronics and Computer Engineering with a strong interest in IT Support, Networking, and Cybersecurity. I have practical understanding of TCP/IP, DNS, DHCP, IP addressing, subnetting, and LAN/WAN concepts. I am comfortable working with Windows OS configuration, Linux fundamentals, remote desktop support, and system troubleshooting. I am continuously strengthening my hands-on knowledge in incident management and network security fundamentals. Actively seeking entry-level L1 Technical Support or IT Support roles where I can contribute, apply my troubleshooting skills, and grow within the IT domain.
Bengaluru
Customer Technical Support at VALSTEM AUTOMATION, Jun 2025 - Jul 2025 · 2 mos, Pune, Maharashtra, India, Assisted customers in troubleshooting automation hardware/software and PLC/SCADA systems. Collaborated with engineers to test and document solutions; improved technical communication skills.
SRM IST Chennai
Higher Secondary, Computer Science, Welland Goulsmith School