Headline

Manager - Contractual and Transactional Operations WW | Process & Project Management Leader | Six Sigma Black Belt | Agile Scrum Master | Driving Partner & Sales Excellence

About

As Manager of Contractual Operations for AMS/ APJ/ EMEA Regions at HP, contributions have been centered on process management, project and program management, and operational excellence. Efforts include leveraging process automation, fostering strategic thinking, and utilizing data-driven execution to enhance organizational efficiency and decision-making. Previous roles at HP as Partner Account Operations Manager and Amplify Data Manager contributed to claims management, partner engagement, and sales operations. A focus on streamlining processes and supporting change management initiatives has enabled business growth and improved team adaptability to market dynamics.

Location

Bengaluru

AI stack

aistudio

claude code

openai

Canva Magic Studio

ChatGPT

ChatGPT Images

Work experience

Manager - Contractual and Transactional Operations (APJ/EMEA/AMS) at HP, Jun 2026 - Present · 5 mos, Process Manager | Process Streamline | People Management | Process Automation | Executive Management | Change Management | Operational Excellence | Project & Program Management | Emotional Intelligence | Agility & Adaptability | Strategic Thinking | Decision Making | Data Driven Execution | Executive Communication | Tech & AI Fluency |

Manager - Contractual Operations (APJ/AMS/EMEA) at HP, Jun 2025 - Jun 2026 · 1 yr 1 mo, Process Manager | Process Streamline | People Management | Process Automation | Executive Management | Change Management | Operational Excellence | Project & Program Management | Emotional Intelligence | Agility & Adaptability | Strategic Thinking | Decision Making | Data Driven Execution | Executive Communication | Tech & AI Fluency |

Partner Account Operations Manager & Financial Claims SME - IBSL at HP, Oct 2023 - May 2025 · 1 yr 8 mos, Partner Account Operations Manager | Team Manager | Process Automation | Process Management | Grievance Management | Claims and Compensation Program Management | Vendor Management | Compliance & Audit Management | Projects: Partner Compensation and claims Management, T2 Retail & Reseller PAOM, GST Invoice Validation Team and process Management, Process inciatives and Automation

Data Manager at HP, May 2021 - Sep 2023 · 2 y 4 mo, Bangalore

Operations Head at RIGHTCARE RIGHTNOW PVT LTD (RCRN), Nov 2016 - May 2021 · 4 yrs 7 mos, Bangalore, Subsidiary of RIGHT CARE RIGHT NOW LLC, USA and SMART ROUTE, USA; Start-up in India Operations Management | Project Management | Lean Management | Product Management | Client Management| Sales and Marketing | Vendor Management | People Management | P&L | OpEx |

Senior Manager at Alpha Engineers India, Dec 2014 - Oct 2016 · 1 yr 11 mos, Bengaluru, Karnataka, India, Business Management | Transition Management | Client Management | Marketing Management | Vendor Management | Business Development |

Senior Analyst - Dun and Bradstreet(Convergys) at Dun & Bradstreet, Jul 2013 - Dec 2014 · 1 yr 6 mos, Karnataka, India, Project Worked - Dun and Bradstreet BIR, Hoovers BIR and Risk Management; Project Managed - People Update, Hoovers. Financial Analyst | Process Analyst | Client Management | Knowledge Management | Quality Management | Account Management | Team Lead - Business Analytics | Reporting |

Analyst - Dun and Bradstreet(Convergys) at Dun & Bradstreet, Jul 2012 - Jul 2013 · 1 yr 1 mo

Subsidary Escalation Specialist at Microsoft, Jul 2011 - Jun 2012 · 1 yr, Bengaluru, Karnataka, India, Accounts Worked - XBOX | Windows Live ID | Windows XP | Microsoft Office | Office 365 Customer Success | Service Delivery | Operations | Account Management | Payment Management | Training | Cross Training | Global Time Zone Management | Vendor Team lead | Contract role at Microsoft; payroll administered by Adecco.

Associate at Microsoft, Dec 2010 - Jul 2011 · 8 mos, Hybrid, Customer Success | Account Management | Payment Management | Global Time Zone Management | Contract role at Convergys; payroll administered by Adecco.

Education

Master of Business Administration - MBA, Business Administration and Management, Global, Deakin University

Advanced General Management, Educational Leadership and Administration, General, Institute of Management Technology, Ghaziabad