Headline

Product @ Sense.

About

Lead PM @ Sense | AI & Data Products | 10+ yrs building platforms at Twilio, Razorpay & Flipkart Product leader with 10+ years in product management, currently leading CRM and Scheduler products at Sense, an AI-powered talent engagement platform for staffing and recruiting. I own Sense CRM and Sense Scheduler — our candidate relationship management and interview scheduling products — working across two engineering teams and managing a PM. Before Sense, I spent several years building the data and AI infrastructure underneath products like these: • ContractsGPT at Twilio — an LLM/RAG assistant over 10K+ vendor contracts that cut legal and security review time by 70–80% • Merchant Reporting at Razorpay — served 10K+ merchants, lifted report success rate from 99.3% to 99.8%, cut platform cost 50% in FY23 • Euclid at Flipkart — an in-house 0→1 real-time clickstream analytics tool that replaced third-party tooling for 20+ teams That background shapes how I build user-facing products: I'm comfortable going deep on the data and AI layer, and I'd rather fix a problem at its source than paper over it in the UI. Strongest on 0→1, enterprise B2B, and SaaS products where workflow and data have to work together.

Location

Bengaluru

AI stack

claude code

claude

notion

replit

claudecode

ChatGPT

Work experience

Lead Product Manager at Sense, Sep 2025 - Present · 1 yr, Product lead for Sense CRM and Sense Scheduler — our candidate relationship management and interview scheduling products. I manage one PM and partner with two engineering teams to set priorities and ship across both surfaces. My responsibilities include: - Own end-to-end product strategy for the products used by recruiters, from discovery through launch and adoption - Translate recruiter and account workflows into roadmap decisions, balancing enterprise customer commitments against platform investment - Work closely with GTM, CS, and Sales to align releases with revenue and retention goals

Staff Product Manager at Twilio, Apr 2024 - Jan 2025 · 10 mos, Owned the vision and roadmap for Data Quality, Data Catalog, and Data Extraction across Twilio's data and analytics platform. Launched ContractsGPT, an LLM/RAG assistant for Vendor Management, Legal, and Security teams. Ran the user research, wrote the specs, and shipped a system analyzing 10K+ contracts for terms, renewals, and pricing — cutting review time 70–80% Built a self-serve Data Quality platform with both UI and YAML configuration, enabling teams across Twilio to deploy 150+ production data quality checks Shipped a centralized Data Catalog that improved discoverability and reduced duplicate pipelines; partnered with Compliance & Risk to tag PII fields and strengthen audit readiness

Senior Product Manager at Razorpay, Aug 2021 - Feb 2024 · 2 yrs 7 mos, Bengaluru, As the Product lead for data group at Razorpay, I defined the product charter and roadmap for the Data Platform, and led Merchant Reporting — the product 10K+ merchants use to pull financial and analytical reports. - Redesigned the Merchant Reports dashboard after in-depth customer interviews, improving self-serve and cutting support tickets 10% - Raised report success rate from 99.3% to 99.8%, materially reducing failed-report incidents for merchants - Cut Data Platform cost 50% in FY23 through storage and compute optimization, with no impact on performance or reliability - Built a real-time funnel tracking framework for Magic Checkout, letting Product and Growth teams find drop-offs and run faster A/B tests

Technical Product Manager II at Flipkart, Feb 2018 - Aug 2021 · 3 yrs 7 mos, Bengaluru, Karnataka, India, Data products Built Flipkart's inhouse clickstream analytics product. Helped analysts, business managers and product managers throughout Flipkart generate valuable customer insights. Data Platform Managed all aspects of the Flipkart data platform from ingestion and processing to reporting.

Product Manager at NetApp, May 2015 - Feb 2018 · 2 yrs 10 mos, Bengaluru Area, India, Product manager in the area of automation. Created product vision and roadmap; and managed the product backlog for automation products. - Successfully launched more than 15 releases globally across 3 different product lines - Managed the GTM strategy for the products - Ran beta programs with customers - Designed and launched a capacity based pricing and licensing model

Education

PGDM, Marketing and Operations, Management Development Institute, Gurgaon

Student Exchange Program, Marketing, Copenhagen Business School