---
title: "Arijit Goswami - Cloud Engineer 1 - Big Data (AI/ML) in Hyderabad | Tal"
description: "Meet Arijit Goswami, Cloud Engineer 1 @ Amazon | AI/ML Services Expertise | AWS ( Amazon Web Services) | Ex - @Hyland based in Hyderabad. AI stack includes anthropic apis, claude code, and hermes agent."
image: "https://tal.club/meet/arijit-goswami/share-image"
---

# Arijit Goswami on Tal

## Headline

Cloud Engineer 1 @ Amazon \| AI/ML Services Expertise \| AWS \( Amazon Web Services\) \| Ex \- @Hyland

## About

AI Cloud Engineer with 2\+ experience in AWS Big Data and AI/ML platforms, specializing in production support, cloud architecture, and complex issue resolution\. Skilled in troubleshooting high\-impact infrastructure and application issues across Amazon SageMaker and Amazon Bedrock, including networking \(VPC, DNS\) and system integrations\. Currently working as a Primary Subject Area Point \(PSAP\), leading resolution of complex production cases and handling Sev1–Sev5 incidents with strong focus on reliability and customer impact\. Experienced in performing root cause analysis, optimizing system performance, and ensuring high availability of cloud workloads\. Proficient in designing scalable, secure, and cost\-efficient solutions, while collaborating with Solutions Architects and Technical Account Managers\. Actively mentor engineers and contribute to quality and operational excellence initiatives \(Q\+\)\. Core Skills AWS \(SageMaker, Bedrock, EC2, VPC, IAM\) \| Networking \(DNS, Load Balancing\) \| Incident Management \| RCA \| Cloud Architecture \| Distributed Systems \| API Integrations Certifications 1\. AWS Certified Solutions Architect – Associate 2\. AWS Certified AI Practitioner Github : https://github\.com/arijitrocker23\-lang

## Location

Hyderabad

## AI stack

anthropic apis

claude code

hermes agent

hugging face

langchain

langgraph

## Work experience

Cloud Engineer 1 \- Big Data \(AI/ML\) at Amazon, Feb 2026 \- Present · 8 mos, >Act as a Primary Subject Area Point \(PSAP\) for AI/ML services, guiding engineers in resolving complex production issues across Amazon Bedrock, SageMaker, and AgentCore\. >Troubleshoot and resolve high\-priority \(Sev1–Sev5\) production incidents, serving as frontline help for enterprise customers and ensuring minimal downtime\. >Design and recommend tailored cloud solutions \(STEER & SpecReqs\) aligned with customer business use cases, focusing on scalability, performance, and cost optimization\. >Provide architectural guidance to customers, helping them build secure, fault\-tolerant, and well\-architected AI/ML workloads on AWS\. >Collaborate closely with Solutions Architects \(SAs\) and Technical Account Managers \(TAMs\) to support customer success, long\-term planning, and complex issue resolution\. >Mentor and onboard junior engineers, sharing deep\-dive troubleshooting techniques and domain expertise in AI/ML systems\. >Part of the Quality \(Q\+\) program, reviewing quality, providing feedback, and improving overall engineering standards\. >Work directly with AWS service teams as a Bedrock Support Opps to diagnose and resolve service\-level issues, acting as a bridge between customers and internal engineering teams\.

Associate Cloud Engineer \- Big Data \(AI/ML\) at Amazon, Feb 2025 \- Jan 2026 · 1 yr, Provide technical architectural guidance and develop custom solutions to global AWS customers, ensuring prompt issue resolution and delivering an exceptional customer experience\. >Troubleshoot complex problems in Amazon SageMaker, Bedrock, and Textract, including configuration errors, VPC/networking issues, architectural configurational issues, and integration issues with other AWS services\. >Resolve performance, deployment, and connectivity issues related to machine learning workflows and generative AI applications built on AWS\. >Handle high\-priority and escalated cases involving coordination across multiple internal AWS service teams for swift, reliable resolution\. >Assist customers in architecting scalable, secure, and fault\-tolerant AI/ML workloads aligned with the AWS Well\-Architected Framework\. >Collaborate with Technical Account Managers \(TAMs\) and Solutions Architects to gather customer use cases, assist with feature requests, and support long\-term solution planning\. >Mentor junior engineers by sharing deep\-dive troubleshooting strategies, best practices, and domain\-specific knowledge related to Big Data and AI/ML services\.

Cloud Specialist 1 at Hyland, Oct 2023 \- Feb 2025 · 1 yr 5 mos, Kolkata, 1\. End\-to\-End Encryption \(E2E\) & Security Enhancements >Led the migration of customers from HTTP to HTTPS, enhancing security by 30%\. >Conducted comprehensive end\-to\-end testing in both environments, boosting customer trust by 20%\. >Successfully transferred all modules to HTTPS, reducing vulnerability risks by 25%\. 2\. Cloud Add\-On Module Implementation >Installed and configured multiple Cloud Add\-On Modules, including HL7 Listener, Docpop, Medpop, and IDP\. >Performed rigorous QA testing for installations across both Production and User Testing \(UT\) environments\. 3\. Network Configuration & Infrastructure Security >DNS Configuration: Set up external DNS with >CNAME records using AWS Route 53\. >Firewall Protection: Implemented robust firewall rules to ensure secure access to instances\. >Proxy & IP Whitelisting: Configured proxies and managed IP whitelisting for enhanced security\. >Load Balancing: Applied F5 traffic management rules to optimize performance across multiple data centers\. >Enterprise Solutions: Designed and managed on\-premise and cloud solutions for enterprise clients, including Ferrari, Netflix, BMC, the San Diego government, and the Ohio government\.

## Education

Master of Technology \- MTech, IT courseware Engineering, Jadavpur University, Kolkata

Bachelor of Technology \- BTech, Electrical, Electronics and Communications Engineering, Techno Main \- Salt Lake

[View the original profile](https://tal.club/meet/arijit-goswami)

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