Headline

Product @ ICICI Bank | Fintech Customer Onboarding | Power Platform 0 -​> 1 | SQL , APIs | Agile Product Management | Azure Cloud and PM Certified | NIT R ’23

About

Product and technology professional currently working as a Technical Product Owner at ICICI Bank, driving digital onboarding and workflow transformation initiatives across web and Microsoft PowerApps platforms. Experienced in managing product execution, stakeholder coordination, Agile delivery, API integrations, and requirement planning for high-scale onboarding journeys supporting 40,000+ customer onboardings monthly. Worked closely with business, engineering, compliance, and vendor teams to improve onboarding efficiency, reduce turnaround time, strengthen fraud mitigation workflows, and support regulatory compliance delivery. Possess a strong technical foundation with hands-on exposure to SQL, Python, PowerApps, Azure, Postman, and product lifecycle management. Additional exposure to AI/ML through academic projects involving predictive analytics and computer vision models using Python and TensorFlow. Interested in Product Management, digital platforms, AI-enabled products, and building scalable customer-centric technology solutions.

Location

Hyderabad

AI stack

claude

lovable

ChatGPT

Work experience

Product Owner at ICICI Bank, Jul 2023 - Present · 3 yrs 4 mos, Hyderabad, - Owned end-to-end product delivery for 2 fintech onboarding platforms serving 40,000+ monthly onboardings by managing roadmap, UAT, and production deployments independently. - Managed platform migration from legacy Java/AngularJS monolith to Azure microservices + PowerApps architecture, achieving ~80% branch adoption within 12 months. - Onboarded 30+ API integrations via API gateway, defining requirements, coordinating development, and validating via Postman across fraud detection, risk mitigation, and document verification flows. - Drove NPS improvement of 25%+ by identifying onboarding friction points through telemetry analysis. - Ensured 100% RBI regulatory compliance and closed 95%+ security vulnerabilities by owning quarterly, half-yearly, and annual security testing cycles end-to-end.

Research Intern at Indian Institute of Technology, Kharagpur, May 2022 - Jul 2022 · 3 mos, Kharagpur, West Bengal, India, • Project on Computer Vision • Developing models to detect facial features

Education

Bachelor of Technology - BTech, Biomedical/Medical Engineering, National Institute of Technology Rourkela

12, Computer Science, Aditya Academy