---
title: "Arijit Chakraborty - Group Product Manager in Bengaluru | Tal"
description: "Meet Arijit Chakraborty, Group Product Manager @ Walmart, Ex-Amazon, Oracle, Startup based in Bengaluru. AI stack includes cursor, hugging face, and mcp."
image: "https://tal.club/meet/arijit-chakraborty-1/share-image"
---

# Arijit Chakraborty on Tal

## Headline

Group Product Manager @ Walmart, Ex\-Amazon, Oracle, Startup

## About

Product leader with 16 years of experience building Enterprise scale Agentic AI, B2B, B2C, Growth & Platform products at Walmart, Amazon Web Services, Oracle & ClearTax\. Expertise in defining and executing long term strategy, leading cross\-functional organizations & influencing executive decisions\. Deep knowledge of multi\-tiered Agentic AI and platform products in eCommerce, CRM, Marketing, Trust & Safety, FinTech, Tax, Payments, EdTech, Communication and Support domains\. I currently lead a team of 6 PMs serving 280 Million users, driving $640 Million in revenue, and collaborating with 80\+ stakeholders across Business, Engineering, Data Science / ML, UX Design, GTM, Support, Legal & Compliance in the US, UK, Canada, Asia & Africa markets\. Expertise in building enterprise grade products in the following areas: • Agentic AI Systems with MCP, RAG, multi agent orchestration, AI Governance, Trust & Safety • User Acquisition, Activation, Adoption, Growth & Retention funnel optimization • Customer Data Platform \(CDP\) for Customer Profiling & Personalization • CRM Engagement Engine \(Segmentation, Cohorting, Targeting & Omni\-Channel Engagement\) • Platform for Agentic AI Do\-It\-for\-Me \(DIFM\) for task automation • Platform for Trust & Safety with ML Fraud detection, remediation and Compliance \(PII, CPRA, CCPA\) • Platforms for Pricing, Catalog, Inventory and Cost optimization • Platform for Merchant Payments and Incentives • Platform for Agentic GenAI Customer Messaging platform • User Monetization, Rewards and Loyalty Membership • Human Capital Management \(HCM\) & Workforce Planning • User Support, Community, Education, Content Management Systems \(CMS\), User Generated Content \(UGC\) • Semantic Search, Optimization and Recommendation Relevance Engine Recognized for delivering results and key business outcomes: ★ Innovation and Leverage Award for my team \(GenAI support agents reduced new cases by 54%\) ★ Impact Award for Flash Deals \(AI led deal optimization generated $640Mn & 340 bps CVR lift\) ★ Excellence Award \(CRM growth engine drove 212% user base growth\) ★ Maverick Award \(Achieving 84% CSAT customer satisfaction using personalization\) ★ Oracle Gold Medal \(growing 48% Customer Engagement in Oracle Cloud Connect program\) ★ Amazon Invent & Simplify Award \(CRM automation cut lead qualification time by 70%\) ★ Amazon Rookie of the Year Award \(recognized for GTM and engaging VP Advisory Board\)

## Location

Bengaluru

## AI stack

cursor

hugging face

mcp

openai

huggingface

Milvus

## Work experience

Group Product Manager at Walmart Global Tech India, Apr 2020 \- Present · 6 y 4 mo, India, Own the multi\-year product vision, strategy and roadmap for Walmart Marketplace serving 280 Million customers through 140K sellers\. My product charter spans omni\-channel products and platform capabilities enabling the Buyer, Seller and Fulfilment side of the business\. Leading the end to end value chain of capabilities across Customer Profiling & Targeting for Acquisition, Activation, Adoption, Growth and Retention\. Over the 6 years I have built and scaled platforms for CRM, Marketing, Trust & Safety, Payments, Support, Communications, Retail Store Systems, HCM, Workforce Planning, Catalog Quality & Enrichment, Deals & Offers and Pricing automation and optimization across: • Agentic AI Systems with MCP, RAG, multi agent orchestration, AI Governance, Trust & Safety • User Acquisition, Activation, Adoption, Growth & Retention funnel optimization • Customer Data Platform \(CDP\) for Customer Profiling & Personalization • CRM Engagement Engine \(Segmentation, Cohorting, Targeting & Omni\-Channel Engagement\) • Platform for Agentic AI Do\-It\-for\-Me \(DIFM\) for task automation • Platform for Trust & Safety with ML Fraud detection, remediation and Compliance \(PII, CPRA, CCPA\) • Platforms for Pricing, Catalog, Inventory and Cost optimization • Platform for Merchant Payments and Incentives • Platform for Agentic GenAI Customer Messaging platform • User Monetization, Rewards and Loyalty Membership • Human Capital Management \(HCM\) & Workforce Planning • User Support, Community, Education, Content Management Systems \(CMS\), User Generated Content \(UGC\) • Semantic Search, Optimization and Recommendation Relevance Engine Awards & Recognition: ★ Innovation and Leverage Award for my team \(GenAI support agents reduced new cases by 54%\) ★ Impact Award for Flash Deals \(AI led deal optimization generated $640Mn & 340 bps CVR lift\) ★ Excellence Award \(CRM growth engine drove 212% user base growth\) ★ Maverick Award \(Achieving 84% CSAT customer satisfaction using personalization\)

Lead Product Manager at ClearTax India, Aug 2019 \- Apr 2020 · 8 mo, Greater Bengaluru Area, Solved Customer Adoption & Usability problems for a complex financial compliance product\. ClearTax GST powers more than 6 Lakh CAs, Tax Professionals & Businesses to file GST returns with accuracy & compliance adherence\. Led a team of PMs to build re\-activation experiences to solve engagement and usability issues for SaaS Tax compliance • Improved 42% invoice matching for reconciliation with weighted match scoring and semantic analysis • Shipped automated GSTIN checks to reduce 34% GST return rejections by detecting error patterns • Improved 18% WAU cohort retention by fixing usability issues at key funnel drop\-off nodes

Principal Product Manager at Oracle, May 2017 \- Jul 2019 · 2 y 2 mo, Bengaluru Area, India, • Owned the multi year roadmap for Oracle CRM Cloud and Oracle HCM Cloud growing $450M\+ ARR • Grew \+28% WAU by personalizing CRM lead and opportunity objects for sales lifecycle insights • Reduced 32% follow\-up TAT via Integrations for Next Best Actions to be done on Sales pipeline • Built unified Workforce Rewards roadmap spanning global payroll, compensation and benefits to create unified rewards statements for 5Mn\+ users with GDPR, CCPA, PII compliance and audit trail • 20% reduction in time to fill for Talent Management module for goal setting, performance & IDP flows • Optimized Workforce Management time & attendance scheduling to reduce 26% scheduling conflicts • Coached junior product managers on defining KPIs and using data led experimentation and prioritization Awards & Recognition: ★ Gold Medal \(growing 48% Customer Engagement in Cloud Connect program\)

Product Manager at Amazon Web Services, Jan 2016 \- Apr 2017 · 1 y 3 mo, Bengaluru Area, India, • Led Customer engagement and Voice of Customer \(VoC\) for 12 member VP Advisory Board for strategic validation, 45 power user champion group for peer led adoption, and beta cohorts for 5k early adopters for roadmap prioritization • Built CRM automation for Sales Reps, cutting 70% lead qualification TAT, from days to hours • Roadmap prioritization and backlog curation with early access 5k beta cohort, Pre\-sales and TAM • Led Industry Analysts relations with Gartner, established AWS as Leader in Gartner IaaS Magic Quadrant \(Q1 2016\) • Drove Sales and GTM for AWS Cloud offerings at multiple events across Seller Summits, CxO round tables, Channel Partner and ISV events and PoC Demos with Pre\-sales and Technical Account Management \(TAM\) team Awards & Recognition: ★ Amazon Invent & Simplify Award \(CRM automation cut lead qualification time by 70%\) ★ Amazon Rookie of the Year Award \(recognized for GTM and engaging VP Advisory Board\)

Recruitment Committee \- Student Leader \(MBA\) at S\.P\. Jain Institute of Management & Research, Jan 2015 \- Jan 2016 · 1 y, Mumbai Area, India, ★ Placement Committee Leader \(Student Council\) ★ Winner \- Data Analytics through Live User Generated Content

Senior Applications Engineer at Oracle, May 2013 \- Dec 2014 · 1 y 7 mo, Bangalore, Engineering lead for Oracle Sales Cloud CRM

Senior Systems Engineer at Infosys, Sep 2009 \- May 2014 · 4 y 8 mo, Bangalore, Client site lead for American Express \(AMEX\)\. Built Card loading experience, EOD Bank billing reconciliation via ACH and ledger management

## Education

Master of Business Administration \(MBA\), Information Management, SPJIMR SP Jain Institute of Management & Research

Advanced Program in Information Management, Information Management, Texas McCombs School of Business

[View the original profile](https://tal.club/meet/arijit-chakraborty-1)

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