Headline

Product Manager | Building 0-​>1 Products | GenAI | Walmart | IIT BHU’22

About

I'm a product manager and software engineer, driven by a simple belief: the best products come from people who understand both how technology works and why it matters to users. At Walmart Global Tech India, I work as a Software Engineer III and product manager, where I've gone beyond shipping code to focus on generative AI and product strategy, thinking about not just how we build, but what's worth building and the impact it creates. Building on my earlier work as a Software Engineer II here, I've grown from executing on features to shaping how technical capabilities turn into real product value. My pull toward product management is deliberate. I completed the Product Manager Fellowship at Product Space, where I sharpened my understanding of product strategy, discovery, and how to prioritize what actually moves the needle. Pairing that product foundation with hands-on engineering means I can go deep with technical teams, pressure-test feasibility early, and translate between business goals and system realities. I graduated with a B.Tech from IIT (BHU) Varanasi in 2022, which set the foundation for a career at the intersection of technology and product. What excites me most right now is generative AI, not the hype, but the hard question of how to turn powerful new capabilities into products people genuinely want to use. I'm actively focused on growing into a product management role where I can own the why and what behind what we build. Always happy to connect and talk product, GenAI, or the path from engineering to product.

Location

Bengaluru

AI stack

antigravity

claude

codex

cursor

deepseek

gemini

Work experience

Software Engineer III -> Product Manager at Walmart Global Tech India, Sep 2024 - Present · 2 yrs 1 mo, - Drove root-cause analysis on cancel-return failures, aligning eng, CX, and risk stakeholders on a fix that cut failure rate from 17% to 5%, reducing customer friction and support ticket volume. - Defined eligibility logic and success metrics for a fee-based returns model targeting non-W+ customers; partnered with product and downstream teams to launch and iterate, contributing to $10M in incremental annual revenue at stable NPS. - Scoped and prioritized a refund credits flow for failed refunds, partnering with product to protect $50M in at-risk refunds across 1.2M customers. - Partnered with PM and data teams to define eligibility rules and success metrics for a variant replacement flow; recovered lost orders and contributed +$1.5M in incremental GMV. - Identified high-risk Tier-3 return-abuse segments with risk and policy teams and shipped targeted return blocks, preventing ~$0.5M/month in losses. - Launched a self-serve returns tracking feature with product and CX, enabling customers to independently track refund status; deflected support contacts and drove $800K in annual operational savings. - Built and shipped a Returns Utility dashboard for 50+ engineers, cutting debugging time 40% via automated JSON diff and filtering. - Recognized with 2 Walmart Bravo Awards for contributions to the Returns platform.

SDE-turned-PM at Walmart, Jul 2022 - Present · 4 y 2 mo, Bengaluru

Software Engineer II at Walmart Global Tech India, Jul 2022 - Aug 2024 · 2 yrs 2 mos, Bengaluru, Karnataka, India

Public Relations Executive at Kashiyatra, IIT (BHU) Varanasi, Aug 2019 - Jan 2020 · 6 mos

Public Relations Co-Coordinator at Kashiyatra, IIT (BHU) Varanasi, Jan 2019 - Aug 2019 · 8 mos, Varanasi, Uttar Pradesh, India

Education

Bachelor of Technology - BTech, Indian Institute of Technology (Banaras Hindu University), Varanasi

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