Headline

Channel Partner Manager @ Kaseya | Ex-Freshworks

About

With over three years of experience at Kaseya, I specialize in developing and managing strategic partnerships across the EMEA and US markets. My role as Inside Sales Senior Manager focuses on identifying and onboarding distributor and reseller partners, overseeing partnership lifecycles, and collaborating on marketing initiatives to enhance brand presence while driving revenue growth. Leveraging my expertise in customer relationship management and strategic planning, I work to foster strong, collaborative relationships with partners, ensuring seamless integration and mutual success. Passionate about delivering impactful solutions, I am committed to helping organizations optimize their customer engagement and achieve measurable business outcomes.

Location

Chennai

AI stack

claude

deepmind

meta

openai

ChatGPT

Luma AI

Work experience

Inside Sales Senior Manager at Kaseya, Sep 2023 - Present · 3 y, Bengaluru

Senior Account Executive at Freshworks, Mar 2021 - Aug 2023 · 2 y 5 mo, On-site

Founder at Surman E-Commerce LLP, Jul 2019 - Dec 2020 · 1 yr 6 mos, Pune, During my post-graduation journey, I seized the opportunity to breathe life into a business idea, igniting my entrepreneurial spirit. This marked the genesis of "Aristry," a trailblazing vegan footwear and accessories brand tailored for men. Fuelled by meticulous research, I recognized the burgeoning potential and scalability of this venture. My aspiration was clear - to forge a sustainable brand synonymous with quality and excellence, elevating customer experiences through unparalleled products and stellar service. The odyssey led me nationwide, scouting for artisans who resonated with my vision. This immersive quest bestowed me with profound insights on orchestrating a brand from scratch: nurturing partnerships with suppliers and patrons, devising effective marketing blueprints, honing the art of customer acquisition, mastering financial acumen, and above all, deciphering the heartbeat of consumer desires. This entrepreneurial expedition not only sharpened my business acumen but also ingrained the essence of empathizing with and fulfilling customer aspirations, a cornerstone of success in any endeavor. Through "Aristry," I honed skills in: Strategic Partnerships: Forming relationships with manufacturers, suppliers, and customers. Marketing Strategy: Crafting effective strategies to resonate with the target audience. Customer Acquisition: Navigating the landscape of attracting and retaining customers. Financial Management: Gaining proficiency in financial planning and management. Market Research: Conducting in-depth research to identify trends and opportunities. Customer-Centric Approach: Understanding and delivering on customer desires and needs. These skills have not only shaped my entrepreneurial journey but also enriched my overall professional profile.

Sales Associate at CaratLane - A Tanishq Partnership, Jul 2016 - Jun 2018 · 2 yrs, Chennai, Tamil Nadu, India, Roles and Responsibilities: • Conversion Prodigy: Transformed inquiries into tangible sales, effectively leveraging communication skills to bridge potential customers with valuable solutions. • Resolution Guru: Expertly addressed customer complaints via both phone and email, ensuring swift and satisfactory resolutions that upheld the brand's reputation. • Order Facilitation Maestro: Skillfully assisted clients with order placement, refunds, and exchanges, navigating intricate processes seamlessly to guarantee customer contentment. • Solution-Oriented Approach: Proactively suggested solutions when products encountered malfunctions, showcasing problem-solving prowess that elevated the customer experience. • Recall Management Expertise: Managed product recalls with precision, ensuring transparent communication and a swift resolution to maintain customer trust. • Promotion Ambassador: Informative advocate of deals and promotions, consistently keeping customers in the loop about enticing opportunities to enhance their shopping experience. • Satisfaction Analytics: Meticulously compiled comprehensive reports on overall customer satisfaction, providing invaluable insights for continuous service improvement.

Sales Internship at NVIDIA, Jun 2016 - Jun 2016 · 1 mo, Chennai, Tamil Nadu, India

Education

Bachelor of Commerce (B.Com.), Business/Commerce, General, Loyola College

Postgraduate Degree, Enterprise Management, MIDAS School of Entrepreneurship