Headline

Deputy Manager – PMO | PMP Certified | Product & Project Management | Deloitte | Agile Product Owner | Healthcare IT | Oracle Cerner

About

Product & Project Manager with 9+ years of experience driving end‑to‑end delivery of healthcare technology and SaaS solutions. Skilled in managing cross‑functional teams, EMR troubleshooting, and automation scripting to improve efficiency and scalability. Strong conceptual knowledge of Generative AI and its application in product innovation, with proven success in risk management SaaS and healthcare product delivery. Experienced in leading 8–10 member teams and mentoring reportees, ensuring alignment across engineering, QA, and business stakeholders. Passionate about building scalable, user‑centric products that deliver measurable impact and excited to explore career growth opportunities in product management, particularly within the ServiceNow and healthcare technology ecosystem.

Location

Bengaluru

AI stack

claude code

gemini

n8n

ChatGPT

Microsoft Copilot

Work experience

Deputy Manager at Deloitte, Nov 2023 - Present · 3 yrs, Bengaluru, Karnataka, India, Product, Project, and Program Management professional with expertise in enterprise risk and compliance platforms. Skilled in defining product vision, executing roadmaps, and leading Agile ceremonies to drive efficiency and adaptive delivery aligned with governance objectives. Strong background in risk management frameworks and governance models, with proven success integrating SAP P2P and ServiceNow to streamline procurement workflows and enhance enterprise controls. Experienced in workflow automation and data insights using Alteryx, SureCloud, CMDB, SharePoint, and Power BI to deliver real‑time dashboards that improve decision‑making. Recognized for stakeholder management and client communication, building strong relationships with senior leaders and facilitating workshops to drive adoption. Adept at cross‑functional delivery management, ensuring clarity of requirements, alignment of priorities, and predictable performance across squads.

Product Owner at Cerner Corporation, Mar 2022 - Sep 2023 · 1 yr 7 mos, Bengaluru, Karnataka, India

Program Manager at Oracle, Aug 2017 - Nov 2023 · 6 yrs 4 mos, Bengaluru, Karnataka, India, With strong experience managing end-to-end product delivery across Supply Chain, Pharmacy, Emergency Medicine, Core, and Revenue Cycle domains. Skilled in translating business needs into detailed user stories, driving sprint execution, and ensuring cross-team alignment. Delivered multiple releases that improved platform stability, operational efficiency, and customer satisfaction. Acted as a key liaison between business, engineering, and leadership to streamline requirements, resolve dependencies, and support continuous delivery. Led root-cause analysis for complex issues, reduced repeat incidents, and enhanced system performance. Partnered with Product Management to define KPIs, measure adoption, and enable value realization, supporting digital transformation and process optimization for global customers.

Product Owner at Oracle Cerner Healthcare Solutions India Private Limited, Aug 2017 - Nov 2023 · 6 yrs 4 mos, A results-driven professional with strong experience in developing and troubleshooting enterprise-level applications, with deep expertise across multiple domains including Supply Chain, Interface, Pharmacy, Emergency Medicine, Core, and Revenue Cycle solutions. Brings a balanced mix of technical understanding and strategic foresight, ensuring every solution aligns with both operational efficiency and business goals. As a Product Owner, excels at articulating product vision and translating business requirements into clear, actionable user stories for development teams. Has successfully managed and prioritized product backlogs for multiple solutions simultaneously, defining strategic roadmaps that align with market and customer needs. Demonstrates exceptional collaboration with cross-functional teams to ensure seamless sprint execution and continuous delivery of high-value product features. Works closely with Product Management and IT leadership to track performance metrics, measure benefit realization, and align ongoing initiatives with enterprise objectives. Acts as a key stakeholder in product development to ensure all outputs meet quality standards, compliance expectations, and long-term organizational goals — driving impactful digital transformation across complex ecosystems. Passionate about delivering meaningful business outcomes through innovation, data-driven insights, and a customer-centric approach. Partnered directly with hospital administrators, clinicians, and IT leadership to gather requirements, communicate product vision, and ensure solutions addressed both operational challenges and patient-centric outcomes. Built trust through clear communication, regular demos, and transparent backlog prioritization, strengthening client relationships and driving adoption across diverse healthcare environments.

Solution Analyst at Cerner Corporation, Aug 2017 - Mar 2022 · 4 yrs 8 mos, Bangalore, Cerner has developed their own "application server" framework that is platform independent. The servers are processes running on machines that are available for processing messages (Requests) and issues responses (Replies). The servers expose “services” or “steps” that are published using the Transaction Database (TDB). When a “client” application constructs a request, the TDB is used to route the message to the appropriate server.

Solution Analyst at Cerner Corporation, Aug 2017 - Mar 2022 · 4 yrs 8 mos, India, Millennium Services (MSVC): Cerner has developed their own "application server" framework that is platform independent. The servers are processes running on machines that are available for processing messages (Requests) and issues responses (Replies). The servers expose “services” or “steps” that are published using the Transaction Database (TDB). When a “client” application constructs a request, the TDB is used to route the message to the appropriate server. • Propose and lead process improvement projects. • Leverage in-depth knowledge of solution architecture and data models to prevent or resolve issues. • Perform root-cause analysis with clients to resolve high complexity issues. • Share knowledge within team through mentorships, coaching, technical talks and blogs. • Own, debug and document complex investigations and resolution. • Working along with Integration Architect and client managers in Implementation changes or fixing the tickets with appropriate approvals by following the Cerner recommend process. • We will be assigned to a specific set of software projects related to the ongoing investigation, development assistance, and support of the applications and components within Cerner’s Millennium suite of applications. • Communicate with clients and analysts to explain next steps or resolution of an issue after investigating the code. • Own, debug, and document an investigation and resolution of complex cases. • Handling multiple complex cases on daily basis. Manage workload to ensure issues are resolved in a timely manner.

Internship at Robert Bosch Engineering and Business Solutions, Nov 2015 - Apr 2016 · 6 mos, Bengaluru, Karnataka, India, Internship was part of our MCA 6th Semester.

Education

Master’s Degree, Computers Science, Christ University, Bangalore

Bachelor’s Degree, Computer Science, Christ University, Bangalore