Headline

Sr. Software Engineering Manager @ BT Group | Ex-Amazon⠀ ⠀ ⠀ Senior Engineering Leader | Platform Engineering | AI/ML Transformation | Cloud Modernization | Distributed Systems | eCommerce & Fintech

About

Technology and Engineering Leader with 23+ years of experience building and scaling high-performing engineering organizations across eCommerce, fintech, retail, and technology domains. Expertise in platform engineering, AI/ML transformation, cloud modernization, and distributed systems at enterprise scale. Proven track record leading global teams of 100+ engineers, modernizing mission-critical platforms, and delivering large-scale transformation initiatives that improve scalability, operational efficiency, and business outcomes. Currently leading engineering strategy and AI-driven modernization for BT’s eCommerce Marketplace platform. Previously led ML-powered risk and fraud systems at Amazon processing 400B+ annual transactions at hyperscale scale. Core strengths include: • Engineering Strategy & Organizational Leadership • AI/ML Transformation & Intelligent Automation • Cloud-Native Platforms & Distributed Systems • Operational Excellence & Platform Reliability • Cross-Functional Stakeholder Leadership • Talent Development & Engineering Culture Passionate about building scalable engineering organizations, driving innovation through technology, and mentoring future engineering leaders.

Location

Bengaluru

AI stack

kiro

Microsoft Copilot

Work experience

Sr. Software Engineering Manager at BT Group, May 2024 - Present · 2 yrs 4 mos, Bengaluru, Karnataka, India, In my role at BT Group, I lead the engineering strategy and modernization efforts for BT's eCommerce Marketplace ecosystem. I manage a distributed team of engineers across India and the UK, focusing on cloud-native solutions and AI transformation. My initiatives have significantly improved platform SLAs and operational efficiency, showcasing my commitment to innovation and excellence in engineering practices.

Software Development Manager at Amazon, Sep 2021 - Apr 2024 · 2 yrs 8 mos, Bengaluru, Karnataka, India, Led engineering for Amazon’s ML-powered fraud and risk evaluation systems processing 400B+ annual transactions at hyperscale scale. Modernized legacy risk platforms into scalable self-service ecosystems. Reduced onboarding cycle time for new risk signals by 4+ weeks. Reduced operational overhead by 50% through automation and operational intelligence. Partnered across Product, Legal, Compliance, and Decision Science organizations.

Senior Manager – Application Development & Platform Modernization at EZCORP, Jun 2019 - Sep 2021 · 2 yrs 4 mos, Hybrid, At EZCORP, I played a pivotal role in leading modernization initiatives across financial systems and customer data platforms. My focus on cloud modernization resulted in 99.9% platform uptime, while managing an enterprise MDM transformation with over 35 million records. I also achieved over $5 million in optimization savings through pricing and scoring platforms, significantly reducing infrastructure costs.

Manager Application Development at EZCORP, Dec 2014 - Jun 2019 · 4 yrs 7 mos, On-site

Sr Programmer/Analyst at EZCORP, Sep 2007 - Dec 2014 · 7 yrs 4 mos, On-site

Consultant at Accenture, Oct 2006 - Sep 2007 · 1 yr, Austin, Texas Metropolitan Area

Sr. Sofftware Engineer at CIBER Technologies, Jun 2006 - Oct 2006 · 5 mos, Pittsburgh, Pennsylvania, United States

Education

MS, Computer Science, The University of Texas at Arlington

Bachelor's degree, Electrical, Electronics and Communications Engineering, P.E.S. Instt. Of Tech