---
title: "Aravind Ajay - Associate Manager in Bengaluru | Tal"
description: "Meet Aravind Ajay, Business Analyst | Insurance Domain | Ex-EY, TCS | MBA Analytics based in Bengaluru. AI stack includes claude, gemini, and ChatGPT."
image: "https://tal.club/meet/aravind-ajay/share-image"
---

# Aravind Ajay on Tal

## Headline

Business Analyst \| Insurance Domain \| Ex\-EY, TCS \| MBA Analytics

## About

I’m a Business Analyst with 2\.5\+ years turning messy operational problems into clean, data\-backed decisions across insurance, healthcare IT, and consulting\. At Digit Life Insurance, I build dashboards and drive process\-improvement projects for a 100\+ member operations team\. A few things I’ve built and shipped: • Built SimScore, a performance\-analytics tool now used as the departmental standard for 100\+ staff — linked to a \~20% improvement in measured output\. • Built 20\+ automated Power BI and Excel dashboards that cut manual reporting effort by 40% and gave leadership real\-time visibility into SLA and KPI data\. • Reduced average TAT by 15–20% across key workflows through process mapping and root cause analysis\. • Prepared datasets and governance packs for IRDAI regulatory audits — zero non\-conformances across every cycle\. Before Digit, I scoped public\-sector solutions at EY and worked as a business\-facing analyst on US healthcare workflows at TCS\. I’m backed by a PGDM in Analytics from Great Lakes, Chennai\. I work best where business and engineering meet — translating ambiguous asks into specs, dashboards, and processes that actually get used\. My toolkit: SQL, Power BI, Advanced Excel, BRD/FRD, UAT, and Agile delivery\.

## Location

Bengaluru

## AI stack

claude

gemini

ChatGPT

## Work experience

Associate Manager at Digit Insurance, Apr 2026 \- Present · 5 mo, Bengaluru, Karnataka, India, • Managed performance tracking and operational efficiency across multiple business functions, working with 30\+ operations users and key stakeholders\. • Built and maintained 5\+ dashboards for issuance, renewals, refunds and benefit payouts, enabling data\-driven performance monitoring\. • Automated recurring reports and performance tracking using Advanced Excel, VBA and Power Automate, reducing manual effort and improving reporting efficiency\. • Led process improvement initiatives, including RCA, KPI frameworks and the SimScore performance framework, contributing to a 50% reduction in ticket resolution TAT\. • Worked closely with business and technology teams on BRDs, UAT, process walkthroughs and production implementation\.

Technology Intern at Ernst & Young, May 2025 \- Jul 2025 · 2 mo, Bangalore, Facilitated stakeholder discussions and gathered requirements for government digitization proposals\. Supported RFP drafting and pricing strategy to ensure a competitive bid for the Mumbai Police project\. Conducted vendor research and analyzed GeM procurement patterns to boost proposal success rates\.

Management Trainee at Digit Insurance, Apr 2025 \- Apr 2026 · 1 yr 1 mo, Bengaluru, • Executed end\-to\-end process improvement initiatives, authoring BRDs and defining requirements for stakeholders\. • Developed and maintained MIS dashboards and KPI reporting frameworks for leadership and operations users\. • Designed the SimScore performance measurement framework, enhancing productivity and accountability among internal users\.

Assistant System Engineer at Tata Consultancy Services, Jul 2021 \- Aug 2022 · 1 yr 2 mos, Kochi, Kerala, India, • Worked as developer of a US\-based healthcare client’s website\. • Collaborated closely with healthcare clients to gather requirements, analyse business processes, and translate them into scalable software solutions\. • Actively participated in code reviews, identifying and rectifying potential issues while maintaining code quality and best practises\. • Efficiently updated and maintained the healthcare client's database with Excel and SQL, ensuring data accuracy and consistency\.

## Education

Master of Business Administration \- MBA, Great Lakes Institute of Management

Bachelor of Technology \- BTech, Mechanical Engineering, Federal Institute of Science and Technology

[View the original profile](https://tal.club/meet/aravind-ajay)

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