Headline

BFSI | Payments Domain Specialist & Product Quality | Professional Scrum Product Owner | Test Management | Delivery & Stakeholder management

About

A BFSI professional, I help financial institutions dealing with global payments achieve smooth transitions from legacy applications to modernized applications through SCRUM/AGILE delivery backed by 10 years of experience. With a strong focus on global payments and cards and previous QA experience, I have built a solid understanding of QA methodologies within the Software Development Life Cycle (SDLC), while effectively managing stakeholders and cross-functional collaboration. As part of the core payments product team, closely worked with Product Owners across multiple teams to support product roadmaps and plan testing activities for key program deliveries. Strong background in translating business needs into testable requirements, prioritizing issues based on customer impact, and driving execution across engineering, business, and operations teams to ensure timely delivery of quality products. Possess strong knowledge of payment methods such as SEPA and Non-SEPA transactions, along with ISO 20022 message standards including pain and camt formats. Currently transitioning into Product Management, bringing a unique blend of technical expertise, user empathy, delivery ownership, and data-driven decision-making. Passionate about building products that solve real customer problems and deliver measurable business outcomes.

Location

Greater Bengaluru Area

AI stack

claude

github copilot

n8n

notion

perplexity

Zapier

Work experience

I.T Analyst at Tata Consultancy Services, Apr 2023 - Present · 3 yrs 6 mos, Bengaluru, • Owned product roadmap and backlog for SEPA/non-SEPA payment flows; shipped 4 release milestones on schedule with zero functional defects at production launch. • Authored PRDs and led user research for ISO 20022 (pain.001, pain.008, camt) onboarding workflows, translating complex card network requirements into engineering-ready specifications. • Partnered cross-functionally with Client Management and operations to align product roadmap with regulatory and business timelines across 3 global programs. •Built an AI-assisted Python-based financial data-validation product, achieving 86% effort reduction in financial report reconciliation, directly improving reporting outcomes and customer journey. •Presented product demos, risk reports, and delivery metrics to C-level and senior global stakeholders; influenced prioritization decisions without direct authority across a matrix organization. •Integrated AI tools (custom GPTs, GitHub Copilot) into product operations, reducing manual overhead ~30%.

Test Specialist at IBM, Aug 2021 - Apr 2023 · 1 yr 9 mos, Bengaluru, • Managed a team of 3 resources to implement QA strategies across 8+ Agile sprints for a cloud migration program. • Achieved zero critical defects at go-live, significantly enhancing product reliability. • Collaborated with business and product teams to translate client requirements into actionable delivery scenarios.

Test Engineer at Infosys, Apr 2019 - Aug 2021 · 2 yrs 5 mos, Hyderabad, • Supported product delivery across 10+ releases in digital banking and cards, ensuring alignment with merchant and business goals. • Collaborated with Business Analysts to refine functional requirements, enhancing the quality of deliverables. • Developed automated test frameworks that reduced regression execution time by 25%, accelerating product feature launches.

Senior Testing Executive at Infosys, Apr 2018 - Mar 2019 · 1 yr

Testing executive at Infosys, Oct 2016 - Mar 2018 · 1 yr 6 mos

Education

scrum.org

Product Management in Generative and Agentic AI, BITSoM - BITS School of Management