---
title: "Arafath A - Product Operations Lead in Bengaluru | Tal"
description: "Meet Arafath A, Product Operations Lead @ Ethos | Data-Driven Decision-Making based in Bengaluru. AI stack includes anthropic apis, claude code, and cursor."
image: "https://tal.club/meet/arafath-a/share-image"
---

# Arafath A on Tal

## Headline

Product Operations Lead @ Ethos \| Data\-Driven Decision\-Making

## About

Passionate Product Operations Lead with a proven track record in driving operational excellence and optimizing product workflows\. I thrive on leveraging data\-driven insights to streamline processes, enhance team collaboration, and ultimately deliver exceptional products that exceed customer expectations\. With nearly 5 years of experience in product management and operations, I have honed my skills in cross\-functional leadership, project management, and strategic planning\. My ability to align product development with business objectives has resulted in successful product launches and increased market share\. I specialize in optimizing product lifecycle management processes, from ideation to launch and post\-launch optimization\. By implementing best practices in agile methodologies, continuous improvement, and performance tracking, I ensure that our products remain competitive and innovative in the ever\-evolving market landscape\. I am adept at fostering a culture of collaboration and innovation within product teams, empowering team members to contribute their best work and achieve collective success\. My commitment to data\-driven decision\-making and customer\-centricity drives me to continuously seek insights that inform product strategy and enhance user experience\. Let's connect to explore opportunities for driving operational excellence and delivering outstanding products together\.

## Location

Bengaluru

## AI stack

anthropic apis

claude code

cursor

gemini

openai

Glean

## Work experience

Product Operations Lead at Ethos, Mar 2024 \- Present · 2 yrs 8 mos, Bengaluru, \* Monitors new product launches, particularly in life insurance, validating performance using Mode, Salesforce,Datadog, and Snowflake\. \* Developed a triage system prioritizing issues based on frequency, customer impact, and revenue potential,expediting problem resolution\. \* Manages daily technical escalations by collaborating with engineering and quality assurance teams, ensuring seamless product performance\. \* Analyzes large datasets to identify trends, prompting a redesign that increased conversion rates by 20%\. \* Conducts UAT \(User Acceptance Testing\) and A/B testing to assess feature performance and optimize userexperience\. \* Executes root cause analysis for recurring issues, leading to long\-term product stability improvements\. \* Achieved a 25% reduction in time\-to\-market and a 40% boost in product development efficiency throughstrategic process improvements\.

Product Operations specialist at Ethos, Jul 2023 \- Mar 2024 · 9 mos, Bengaluru, Karnataka, India, Data\-Driven Decision\-Making: Leveraging data analytics to identify insights, trends, and opportunities for product enhancement, enabling data\-informed decisions\. \- Project Management Excellence: Orchestrating and overseeing product lifecycles, from ideation to launch, by effectively coordinating teams, timelines, and resources\. \- Cross\-Functional Collaboration: Facilitating communication and alignment between product, engineering, design, and marketing teams to foster innovation and achieve project goals\. \- Continuous Improvement:Implementing process optimizations and workflow enhancements to boost operational efficiency and product quality\.

Product Operations Analyst at Ethos, Feb 2023 \- Jul 2023 · 6 mos, Bengaluru, Karnataka, India, \* Conducted UAT and A/B testing to ensure optimal product performance before full\-scale rollout\. \* Developed triage mechanisms for escalations, enabling quick resolution of high\-priority technical issues\. \* Partnered with senior product managers to refine strategy based on market research and stakeholder input\. \* Led cross\-functional initiatives to optimize bug triaging, reducing time\-to\-resolution by 30%

Human Resources Practitioner at Accenture, Jun 2022 \- Feb 2023 · 9 mos, Bengaluru, Karnataka, India, \* Coordinated HR operations for a US\-based firm, ensuring compliance and operational efficiency\. \* Managed bulk data systems to enhance accuracy and streamline processes\. \* Exceeded audit targets and improved quality measures through effective client collaboration\.

Senior Technical Specialist at Tech Mahindra, Oct 2021 \- Jun 2022 · 9 mos, Hyderabad, Telangana, India, \* Led product roadmap development, achieving 40% quarterly revenue growth\. \* Collaborated with cross\-functional teams to deliver product enhancements, reducing time\-to\-market by 45%\. \* Implemented customer feedback systems that boosted the Net Promoter Score by 25%\.

Technical Consultant at \[24\]7\.ai, Jul 2019 \- Jul 2021 · 2 yrs 1 mo, Karnataka, India

## Education

Bachelor of Engineering, Mechanics, Francis Xavier engineering college

Bachelor of Mechanical Engineering, Francis Xavier engineering college

[View the original profile](https://tal.club/meet/arafath-a)

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