---
title: "Apeksh Naik - Network Operations Center Technician in Greater Bengaluru Area | Tal"
description: "Meet Apeksh Naik, SRE & NOC Engineer | Linux Infrastructure | 10+ yrs | Monitoring & Troubleshooting | Incident Management | AWS based in Greater Bengaluru Area."
image: "https://tal.club/meet/apeksh-naik/share-image"
---

# Apeksh Naik on Tal

## Headline

SRE & NOC Engineer \| Linux Infrastructure \| 10\+ yrs \| Monitoring & Troubleshooting \| Incident Management \| AWS

## About

Results\-driven SRE and NOC Engineer with 10\+ years of experience managing large\-scale Linux\-based production environments across telecom and web hosting domains\. Expert in 24x7 infrastructure monitoring, alert triage, incident lifecycle management, and on\-call support\. Proven track record of maintaining 99\.9% SLA compliance, improving system uptime by 25%, and reducing recurring incidents by 40% through proactive monitoring, root cause analysis, and automation\. Hands\-on experience with mail servers \(Exim, Postfix\), RDBMS \(MySQL, PostgreSQL\), configuration management, shell scripting, and a wide range of monitoring tools\. Calm, structured, and highly effective in high\-pressure NOC and SRE environments with strong cross\-functional collaboration skills across Engineering, Monitoring, Operations, and NetOps teams\. Core strengths include: • Linux & UNIX Administration • Application & Production Support • Incident, Problem & Change Management • SLA Adherence & Root Cause Analysis • Monitoring & Automation \(Bash\) • L2/L3 Support & Cross\-team Coordination I am passionate about continuous learning, system optimization, and delivering stable, scalable production environments\. Open to opportunities in Linux Administration, Application Support, and Production Support roles\.

## Location

Greater Bengaluru Area

## Work experience

Network Operations Center Technician at Syniverse, Jun 2023 \- Present · 3 yrs 4 mos, Hybrid, • Provide 24x7 production and application support for critical telecom systems supporting global clients\. • Handle L2/L3 incidents, ensuring SLA adherence using BMC Remedy and JIRA\. • Monitor systems and applications using Nagios, Zabbix, ICINGA, Netcool, BigPanda, and SolarWinds\. • Perform Linux administration tasks including log analysis, file reprocessing, configuration updates, and FTP/SFTP operations\. • Collaborate with Network, DBA, and Operations teams to resolve complex production issues\. • Contributed to disaster recovery planning, reducing downtime by approximately 25%\. • Reduced recurring alerts by 30–40% through monitoring optimization and root cause analysis\. • Support global regions including EU, North America, and India\-IDC\.

System Engineer at Syniverse, May 2020 \- Jun 2023 · 3 yrs 2 mos, Bengaluru, Karnataka, India, Providing EDT service to Operators worldwide and Supporting more than 400 customers\. Making the application configuration changes for the customers as per customer’s request Involved the migration of customers from one vendor another vendor\. Making all the application changes in migration window and post validations for the file flow\. Reprocessing the failed files to process the files within 1Hr SLA Performed initial troubleshooting, responsible for providing support during maintenance \(customers and internal\), implementation or upgradation Performing initial investigation like checking manual FTP or SFTP and finding out the logs for for files pile and engaging network team if required as well as call with customer Resolving Customers queries through Incidents and service requests on priority/severity basis Proficient in handling escalated calls, mails and providing 1st and 2nd Level Technical Support to end \- users and internal support teams Identifying huge traffic received from customers, followed by a call and request to customers to send the files in batches, inform Ops team to increase the file handles to process the received huge traffic\. Actively monitoringmultiple messagingproducts with the help of monitoringtools

Linux System Administrator at Diya Systems, Oct 2015 \- Apr 2020 · 4 yrs 7 mos, Mangaluru, • Administered Linux/UNIX servers in a web\-hosting environment supporting Apache, MySQL, and EXIM\. • Handled L1/L2 incidents including service restarts, log troubleshooting, and escalation to higher support levels\. • Monitored servers and applications using Zabbix, ICINGA, BigPanda, and Cacti\. • Ensured server uptime, mail queue management, and system health checks\. • Supported end users via JIRA and Confluence, collaborating with L1–L3 teams for issue resolution\. • Recognized for strong troubleshooting, performance tuning, and proactive monitoring\.

## Education

Diploma of Education, Computer Science, SDM TECHNICAL INSTITUTE UJIRE

Bachelor of Engineering, Computer Science, Visvesvaraya Technological University

[View the original profile](https://tal.club/meet/apeksh-naik)

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