Headline

Enterprise Account Management | Sales & Partnerships | Enterprise SaaS & Services

About

Enterprise sales and solutions professional with ~11 years across Services and SaaS, spanning Sales & Account Management, Solution Engineering/Consulting, Partnerships, and Customer Success - delivering across B2B, B2C, and B2B2C segments globally. I take end-to-end ownership of sales cycle, from whitespace mapping and pipeline generation through scoping & solution design, contract negotiation, and delivery governance. I've built and nurtured executive, customer, and partner relationships across long and short term sales cycles. Built GenAI based tools to be leveraged across the sales cycle to improve efficiency and deal velocity. I've worked with customers across North America, India, ASEAN, EMEA and North Asia. Passionate about leveraging AI to drive measurable outcomes.

Location

Bengaluru

AI stack

claude

codex

gemini

lovable

openai

Adobe Firefly

Work experience

ACS Account Executive at Adobe, Dec 2025 - Present · 11 mos, Bengaluru, - Manage full-cycle sales of Adobe Customer Solutions' Subscription & Services portfolio (Learning Subscriptions, Ultimate Success Plans, Integrated & Professional Services) across 60+ Core and Transformational Healthcare accounts in the US. - Partner closely with License, Delivery, Partners and Customer Success teams to identify opportunities and drive Subscription and Services bookings - Launched a Services RFP Portal and demo support infrastructure, and led team-wide enablement to accelerate adoption of new offerings and deal velocity. - Awards: Most Valuable Player in 2024 | ACS Top Performer in 2026

Professional Services Account Manager at Adobe, May 2023 - Present · 3 yrs 6 mos, Bengaluru, Karnataka, India, Partner with Healthcare customers and internal teams to scope, position, and deliver Adobe’s Professional Services offerings—spanning implementation, ongoing support, enablement, and change management.

Sr Manager Presales at Iksula, Aug 2022 - Apr 2023 · 9 mos, Remote, - Led and mentored a presales team delivering executive presentations and proposals, improving solution quality and conversion. - Developed a proprietary estimation framework that cut pricing cycles by 50% and gave real-time margin transparency to strengthen negotiation leverage and deal profitability. - Designed a bespoke evaluation framework comparing leading eCommerce platforms (Adobe Commerce, commercetools, Salesforce CC, BigCommerce, Shopify Plus, VTEX) for SMB & Mid-Market prospects. - Provided senior management with pipeline analytics, sales-trend insights, and competitive intelligence.

Solution Engineering at Freshworks, Apr 2021 - Aug 2022 · 1 yr 5 mos, - Partnered with AEs/AMs on technical discovery, demos, and POCs for Freshworks' CX suite (Freshdesk, FreshSales, FreshChat, FreddyAI); championed AI-native capabilities including Freddy AI - Designed industry-specific, AI-led experience centers across Retail, Luxury Retail, Airlines, Telecom, Travel & Hospitality, and Financial Services. - Identified ISV partner products to build integrated solutions, and contributed to channel partner development across ASEAN. - Certified in Demo2Win advanced solution demonstration methodology.

Sr. Executive Presales at BORN Group, Jun 2020 - Apr 2021 · 11 mos, - Won/impacted $15M+ leading the presales cycle for eCommerce, OMS, CMS, Marketplace, and Digital Marketing opportunities across ASEAN, North Asia, and India over 3.5 years. - Managed a strategic partner ecosystem of 15+ ISV and SI relationships from onboarding through contract negotiation, delivery, and enablement to grow top-line revenue - Tech Mahindra Acquisition Lead: expanded Creative, Content & Commerce services into TechM's enterprise accounts, managing 150+ opportunities in 13 months. (Concurrent roles at BORN) - Scrum Master / Project Manager (Sep–Dec 2019) leading a 15-person marketplace implementation team; - Customer Success Manager (Jan–Jun 2020) for Fortune 500 clients across FMCG, luxury, fashion retail, NBFC, and healthcare; - Award: Imprint Award – for customer engagement and winning customer confidence.

Customer Success Manager at BORN Group, Jan 2020 - Jun 2020 · 6 mos, Chennai Area, India, Managing clients in Fortune 500 companies (FMCG & ONGC), Luxury jewellery manufacturer and distributor, Fast fashion retailer, NBFC, Healthcare and Life science -Additionally Partnership & Alliances Manager ( Mar 2019 - Apr 2021) ---Assess new partnership opportunities by identifying solution gaps and competitor analysis ---Knowledge of the partner’s propositions, their markets, business challenges and customer opportunities ---Developing and maintaining external partner relations with partners across domains ---Organizing sessions for internal teams across the organization to familiarize with partner products/services. ---Identifying potential opportunities and providing real time support to internal and partner teams ---Finalizing the contracts after legal and commercial negotiations

Scrum Master at BORN Group, Sep 2019 - Dec 2019 · 4 mos, - Managing a team of 15 people as part of a huge enterprise project - Facilitating and managing daily scrum, sprint planning, sprint demo and retrospective meetings. - Managing platform partners and setting cadence to iron out roadblocks

Associate Consultant at Infosys, Jul 2015 - Oct 2017 · 2 yrs 4 mos, Chennai Area, India, -Interacting with the customer and the project management team to develop a strong understanding of the project objectives. -Analysing the Requirements, designing appropriate solution to fit the requirements. - Preparing Requirements Analysis and Solution design documents - Conversion of designed solution into product configuration - Designing detailed, comprehensive and well-structured test conditions to address business and technical use cases. - Executing and evaluating test conditions, identifying potential quality issues. - Ensuring that validated deliverables meet functional and design specifications and requirements - Leading Teams, Conducting defect Triage meetings and Status reporting - Member of the Pre-Sales Team answering technical questions in a Request for Information (RFI) or a Request for Proposal (RFP) Projects in Kronos: - - Business Analyst /UAT QA Lead for Multi-Country Roll out of Cloud based Kronos Time and Attendance Solution for a leading Oil and Gas Company in Europe - Functional Consultant for Implementation of Pay Policies for a Leading US Cosmetic retailer - Quality Assurance Lead for Implementation of Kronos version 7 for a Leading US packaged foods company - Quality Assurance Lead for Implementation of new interface for a Leading US packaged foods company - Quality Assurance Analyst for Version Upgrade from version 7 to 8 for a Leading US sports goods manufacturer Other Contributions - Played a key role in achieving CMMI Level 5 for one of the Projects during internal quality audit process. Special Project: - Competitor analysis for Aerospace Industry - Market research on Role of IoT in Consumer Packaging Goods Industry.

Education

Master of Business Administration (MBA), E-BUSINESS, WELINGKAR INSTITUTE OF MANAGEMENT, BANGALORE

Bachelor of Engineering (B.E.), Computer Science and Engineering, Sri Sairam Institure Of Technology