Headline

Gen AI| AWS Solution Architecture |Customer Data Platform| Data Engineering| Microservices

About

Technical Manager with 18 years of experience leading large-scale engineering and data platform initiatives across Retail, Banking, Telecom, Travel, and Insurance domains. I bring strong hands-on and architectural expertise across Java, Python, Spring Boot, microservices, ETL (Snap Logic), and AWS services including EC2, S3, Lambda, API Gateway, SQS, Redshift, and Bedrock. As a people leader, I lead and mentor a team of engineers, inspiring a collaborative and high-performance culture. Collaborate with cross-functional teams, including product management, implementation teams, Production support, and operations. Led enterprise AI transformation initiatives that resulted in a 20% reduction in overall delivery effort through the adoption of Amazon Q and the integration of AI-driven workflows into engineering processes. Recently contributed to the AI Core team, in the implementation of RAG-based solutions using Lang Chain, vector databases, and enterprise knowledge bases to modernize data access, ingestion, and automation capabilities. Core strengths: • AWS & Cloud Architecture • Customer Data Platform (CDP), Data Warehousing • Microservices • Generative AI • Enterprise Data Platforms • Technical Leadership • Large-Scale System Migration • Business-Aligned Technology Strategy

Location

Greater Bengaluru Area

AI stack

langchain

langgraph

githubcopilot

ChatGPT

Chroma

LlamaIndex

Work experience

Product Manager / Sr Manager - Cloud BU (AI and Automation) at Persistent Systems, Apr 2026 - Present · 6 mos, Bengaluru

Software Engineering Manager at Epsilon India, Apr 2023 - Mar 2026 · 3 yrs, Bengaluru, CCP – Core Customer Platform Client: McDonalds Managed an enterprise-grade CDP Team responsible for the ingestion, normalization and governance of disparate data streams, including real-time event processing via DCS/Websites and batch ETL from Salesforce, One Trust and legacy systems. The pipeline executes complex transformation logic — encompassing country-specific identity resolution suppression algorithms and compliance enforcement (GDPR/CCPA/Hard Deletes) before persisting data into a polyglot persistence layer comprising a Global Customer Master, NoSQL stores and Redshift Data Warehouses. This architecture ensures high-fidelity data lineage and supports low-latency retrieval via RESTful APIs, while simultaneously powering downstream analytics and operational dashboards for campaign optimization and system observability. Tools and Technologies - Snaplogic for ETL pipelines , Amazon Lambda, API Gateway, Redshift, S3, HBase, EMR, Kafka, REST API’s Generative AI Led enterprise AI transformation initiatives, achieving a 20% reduction in overall delivery effort through adoption of Amazon Q and integration of AI into engineering workflows. Accelerated onboarding by implementing a self-service, AI-powered chatbot to handle technical and operational queries, reducing ramp-up time and SME dependency. Modernized data and automation platforms by migrating ETL pipelines from Matillion to SnapLogic and transitioning Selenium-based RPA workflows to UiPath, delivering a 50% reduction in manual effort. Enabled automated test case generation, technical documentation, and release documentation, significantly improving delivery efficiency, quality, and consistency.

Software Engineer Technical Lead at Epsilon India, Jan 2019 - Apr 2023 · 4 yrs 4 mos, Bangalore Urban, CDP – Centralized Data Platform (Treasure Data) and Microservices Client: Anheuser-Busch (AB InBev) ( www.ab-inbev.com) Technology: Treasure Data (CDP Tool), Microservices – Java, Spring Boot, PostgreSQL Architected and delivered TD-based orchestration workflows powering cloud analytics, including enrichment, CDP warehouse processing, normalization, Golden Profile implementation, and unified classification. Designed robust Spring Boot microservices to consume product, consumer, and transactional behavior data with enterprise-grade authentication and authorization.

Senior Software Engineer at Epsilon India, Aug 2016 - Dec 2018 · 2 yrs 5 mos, Bangalore Urban, Atlas Data Platform Modernization & Compliance Ecosystem Bank of America | www.bankofamerica.com | Technology: Java, Spring, Struts, Tomcat, Oracle Migration Infrastructure: Python, Hadoop (Impala/Hive), AWS Redshift, Pyspark For the Atlas Platform Data Modernization project at Bank of America, I delivered critical data and web solutions across a diverse technology landscape. My contributions included designing the Java-based Data Receipt and Discovery (DRD) framework to cleanse and profile legacy data, while simultaneously modernizing reporting by replacing Crystal Reports with a custom Apache POI utility. Expanding into Big Data, I engineered the Table Mover Manager (TMM) and Zero PII solutions using Python, Hadoop, and AWS to ensure secure, privacy-compliant data migration across hybrid environments. Furthermore, I led the development of robust .NET MVC portals for external file transfers and internal monitoring, guiding a team through the full lifecycle of design and implementation. Throughout these initiatives, I actively managed environment upgrades and continuous vulnerability remediations, ensuring the security and stability of the bank's core processing infrastructure.

Senior Software Consultant at Technologia, Mar 2014 - Jul 2016 · 2 yrs 5 mos, Bengaluru, At Etisalat Software Solutions Pvt Ltd, I played a pivotal role in enhancing customer self-service through the development of a dynamic IVR framework. My responsibilities included designing complex transaction flows and coding integration logic to ensure high-volume service reliability. Additionally, I created a centralized Operational Dashboard that provided real-time performance monitoring and analytics for system management.

Senior Software Engineer at Ness SES, Nov 2009 - May 2011 · 1 yr 7 mos, Bengaluru, At Ness Technologies, I contributed to the development of Benchmark, a sophisticated web scraping application. My role involved designing the architecture and implementing features that enabled concurrent data extraction while adhering to website guidelines. This project not only improved data collection efficiency but also ensured compliance with various site regulations.

Senior Software Engineer at FirstApex, Mar 2007 - Oct 2009 · 2 yrs 8 mos, Bengaluru, At FirstApex, I played a pivotal role in developing a comprehensive software solution tailored for the Life Insurance sector. My responsibilities included designing modules for Quotation, Policy Creation, and Claims Recovery, which streamlined end-to-end operations. I leveraged technologies such as EJB and Spring, contributing to a scalable and efficient architecture.

Education

Master of Technology - MTech, Artificial Intelligence, BITS Pilani Work Integrated Learning Programmes

Bachelor’s Degree, Information Technology, University College Of Engineering, Thiruvananthapuram