Headline

Compliance & Operations Manager || US Retail Operations || Cross-Functional Coordination || Process Improvement || Project Execution

About

I work with forward-thinking teams to build agile, cost-effective global delivery models that support long-term growth. Through remote team integration, I help businesses maintain momentum without the drag of bloated overhead or long hiring cycles. It’s a modern approach to scaling—flexible, fast, and financially smart. Whether you need to support product delivery, scale QA, or fill gaps across operations, I help you stay lean while delivering impact. Scaling shouldn’t mean sacrificing financial control. Let’s build smarter.

Location

Kolkata

Work experience

Compliance Manager at Short Trip, Jan 2026 - Present · 6 mos, -Oversee compliance operations across multiple store locations, ensuring adherence to licenses, insurance, tax documentation, and internal company policies. -Collaborate with cross-functional teams including HR, IT, Category, Operations, and external vendors to maintain uninterrupted store operations. -Work closely with CHRO and senior leadership, contributing to compliance planning and execution. -Lead and mentor a 2-member compliance team, managing training, task allocation, and performance monitoring. -Act as a bridge between store employees and HR, improving communication and employee issue resolution. -Participate in daily coordination with onshore leadership and senior stakeholders for compliance tracking and decision-making. -Authorized to review and sign selected operational and transfer-related compliance documents.

Compliance Controller at Short Trip, Aug 2025 - Dec 2025 · 5 mos, -Prepared and analyzed daily compliance reports covering store opening/closing audits, gasoline checks, and uniform compliance. -Supported licensing processes and regulatory documentation planning. -Managed centralized Ticket Management Module handling operational disruptions across stores. -Coordinated with store managers to identify issues and assigned resolutions to vendors or internal teams (HR, IT, Category). -Ensured continuous follow-up until issue closure, improving accountability and turnaround time.

Document Controller at Short Trip, Jul 2025 - Aug 2025 · 2 mos, -Managed daily documentation including invoices, store licenses, and compliance records. -Maintained structured digital documentation systems ensuring audit readiness. -Supported verification and tracking of regulatory documents.

Project Trainee at TVS Motor Company, May 2024 - Aug 2024 · 4 mos

Sales And Marketing Intern at TVS Motor Company, May 2024 - Aug 2024 · 4 mos

Project Management Intern at Friends Union For Energising Lives (FUEL), Nov 2023 - Dec 2023 · 2 mos, Pune District, Maharashtra, India

CSR Intern at WNS Cares Foundation (WCF), Oct 2023 - Dec 2023 · 3 mos

Event Coordinator & Operations at Bella Aisle, Mar 2022 - May 2023 · 1 yr 3 mos, Kolkata, West Bengal, India, Product design and delivery operations Collaboration with clubs and organizations to promote products and boost brand visibility. Conducted market research

Operational Specialist at Bella Aisle, Feb 2022 - May 2023 · 1 yr 4 mos, Optimized CRM processes and identified sales funnel gaps through analysis and customer outreach Conducted market research and developed SOPs to improve showroom experience and operational efficiency

Education

Postgraduate Degree, Business Administration and Management, General, IIEBM Indus Business School

Bachelor of Applied Science - BASc, Biology, General, University of Calcutta