Headline

Software Engineer 2 at Apptio, an IBM company | Ex-Q2 | Ex-Nokia

About

Senior Software Engineer with strong ownership of backend platforms and distributed systems, experienced in building and operating high-scale, mission-critical services using Java, Spring Boot, and microservices. At Apptio (IBM), lead core platform components and integrations, driving architecture decisions, cross-functional execution and production stability (zero critical incidents, consistent SLA delivery). Known for solving complex system challenges, optimizing performance and delivering reliable systems at scale. Currently building AI-powered systems using LLMs and RAG to enable data-driven decision-making. Java, Core Java, J2EE, Python, Object-Oriented Programming, Data Structures, Algorithms, Design Patterns, SOLID, Multithreading, Concurrency, JVM Internals, Distributed Systems, Microservices Architecture, Service-Oriented Architecture, Event-Driven Architecture, Scalable System Design, High-Scale Systems, Low Latency Systems, Multi-tenant Systems, Domain Modeling, API Contracts, Abstraction Design, Impact Analysis, REST APIs, RESTful Services, API Design, API Versioning, API Management, Third-party Integrations, Ebanking AWS, GCP, Azure, Docker, Kubernetes, CI/CD, Jenkins, Maven, Gradle, Infrastructure as Code, Terraform, Grafana, Logging, Monitoring, ELK, Datadog, Splunk, MySQL, Oracle, MS SQL, MongoDB, Cassandra, Redis, Elasticsearch, Data Modeling, Data Pipelines, Kafka, Stream Processing, Performance Optimization, System Capacity Planning, Load Scaling, Root Cause Analysis, Production Support, Incident Management, Zero Downtime Deployment, Reliability Engineering, Unit Testing, JUnit, PowerMock, Mockito5, Test Driven Development, Integration Testing, Sonar, Large Language Models, LLMs, Retrieval-Augmented Generation, RAG, AI Agents, Agent Frameworks, Model Context Protocol, MCP, LLM Observability, AI Safety, AI Gateway Architecture, Semantic Caching, Prompt Engineering, Spring Boot, Spring Security, Hibernate, JPA, System Design, Functional Modeling, Code Reviews, Agile, Scrum, SAFE practitioner, Feature Ownership, KTLO Optimization, Reusability, Platform Thinking, Technical Leadership, Mentoring, Cross-team Collaboration, Stakeholder Management, Execution Ownership, Product Thinking, Roadmap Planning, FinOps, Cloud Cost Optimization, Enterprise Platforms, Customer-facing Systems, Real-time Systems, Global Systems

Location

Bengaluru

AI stack

claude code

deepseek

kiro

ChatGPT

Microsoft Copilot

Work experience

Software Development Engineer 2 at Apptio, an IBM Company, Apr 2023 - Present · 3 yrs 6 mos, Bengaluru, -Proactively stabilized BIIT and DataLink by driving early issue detection and tight cross team execution achieving zero critical incidents for QoQ, 100% SLA adherence, and zero ticket re-openings. -Led DL–BIIT integration end-to-end, owning Currency and Roles & Permissions flows while driving customer facing resolutions, shaping architecture decisions and automating workflows to keep KTLO overhead under control. -Won the Client and Partner Success Award (2025) with the Quickstrike team. -Working on AI engineering LLMs, RAG, Kiro, and MCP focused on building production grade systems that deliver real, measurable impact beyond the hype. - Automated the process of turning cloud cost data into summaries and presentations that non-technical stakeholders can actually act on. - Mentored junior engineers on a key project, guiding them to deliver high-quality and production-ready outcomes aligned with team goals.

Software Engineer at Q2, Dec 2021 - Apr 2023 · 1 yr 5 mos, Bengaluru, -Designed and scaled end-to-end digital lending workflows — loan origination, processing, and servicing — handling real-world financial load. -Wired in third-party integrations (credit bureaus, payment services) to keep the full loan journey seamless and uninterrupted. -Shipped secure, high-availability microservices meeting strict financial compliance standards. -Jumped in on critical production issues, stabilized platforms and made them more reliable.

Research And Development Engineer at Nokia, Jul 2018 - Aug 2021 · 3 yrs 2 mos, -Contributed to authentication and authorization flows, implementing role-based access control NEAC (Network Element Access Control) and CNUM (Centralized Network User Management) within the Nokia NetAct product and secure user access mechanisms -Builded and maintaining tools like LogBrowser and System Collector for system monitoring and troubleshooting. -Integrated security components with LDAP and enterprise identity systems for centralized access management

Summer Internship at Tata Steel, Jun 2016 - Jul 2016 · 2 mos, HR services - Android app development

Headboy (CSPO) at R V, Apr 2012 - Feb 2014 · 1 yr 11 mos, jamshedpur, have been the( headboy) Chief student personal officer of my school .Oversaw all house related activities and represented the school at all city and state level seminars

Education

Bachelor of Engineering (B.E.), Information Technology, The National Institute of Engineering

Computer Science, Rajendra Vidyalaya