Headline

Product Builder @ Flipkart, ex- BigBasket | Mentor- B School Placements | MBA- SBM, NMIMS, Mumbai | Founder- SRMbyAG

About

Product & Growth | AdTech | E-commerce Passionate about building impactful products at scale, I thrive at the intersection of technology, business, and strategy. With over 5 years of experience in product management, I have driven zero-to-one launches, scaled products, and optimized user experiences across Flipkart Ads, Flipkart Health+, and BigBasket. At Flipkart, I lead product thinking, execution, and go-to-market strategies for financial products in Ads Money & Payments, helping advertisers grow through innovative credit systems, anti-fraud mechanisms, and billing solutions. Previously, at Flipkart Health+, I transformed post-order experiences, reducing costs, improving resolution rates, and integrating Freshdesk for seamless customer support. Prior to Flipkart, at BigBasket, I built the Seller Dashboard from scratch, cutting SKU onboarding time from 30 days to <5 days, and launched Farmer Traceability, enhancing transparency across Fresho stores. My entrepreneurial journey started with SRMbyAG, a tech and media platform connecting students with local businesses. I led a 40-member cross-functional team, developed 10+ applications, and partnered with 100+ brands. This experience shaped my product mindset, teaching me how to build from the ground up, adapt to market needs, and drive growth. With a B.Tech in Computer Science & Engineering from SRM and an MBA in Marketing & Product Strategy from NMIMS Mumbai, I bring a unique blend of technical expertise and business acumen. Having attended Balavikas, I value a purpose-driven approach to leadership and problem-solving. I am always looking to innovate, optimize, and drive impact through data-driven decision-making. Let’s connect and build something great together!

Location

Bengaluru

AI stack

claude code

cursor

Work experience

Product Manager - Cart, Checkout & Wallet (Externalization - B2B SaaS) at Flipkart, Oct 2025 - Present · 1 yr, Bengaluru, Started building Products using cursor & claude terminal along with Github, Android studio, Flutter, Google APIs, Firebase, Firestore and many other tools!

Product Manager - Flipkart AdTech at Flipkart, Apr 2024 - Oct 2025 · 1 yr 7 mos, Bengaluru, Karnataka, India, Leading Product thinking, Problem Solving, Execution & GTM for the following Products: New Propositions for Advertisers • Spotlight- Industry first product for Brands to reserve a top spot on search to get guaranteed visibility and Mindshare • Listing Coverage- Leading initiatives to improve the listing coverage of Advertisers Ads Wallet • Incentives- Innovative product in AdTech that incentivises advertisers in performing actions (to drive campaign optimisations, adoption and retention) • Line of Credit for Brands: To transition from age old Purchase order system to achieve continuous campaigns with no break or friction • ANPL, Advertise Now pay Later- Spearheading ANPL initiative to unlock growth thousands of small sellers • Driving Anti-fraud and anti-money leakage by creating Trust & Safety systems

Product Manager for CX & POE at Flipkart, Sep 2022 - Mar 2024 · 1 yr 7 mos, Bengaluru, Karnataka, India, Products for Post Order Experience • Owned all POE products including tracking, cancellations, returns and refunds • Zero-1 Launched Customer help center Products for Customer Support • Owned all CX products including Help centre, Agent tools, freshdesk, and Google dialogue flow chatbot • Zero-1 Launched Freshdesk CRM clubbed with in-house developed widgets

Associate Product Manager 2 at bigbasket.com, Sep 2021 - Sep 2022 · 1 yr 1 mo, Bengaluru, Karnataka, India, Promoted to APM-2 within 6 months of joining BB Seller Dashboard @ BigBasket • (Zero to 1): Fully owned the Seller Dashboard for sellers to list products & track sales. • Worked with Cat Mgmt, Replenishment, Content, Finance, Tech and Design Teams to build it as a SaaS for BB + Tata group with a capability TAT of 48 hours from signup to purchase order. • Continued to own F&V Product and Process Implementation throughout

Associate Product Manager 1 at bigbasket.com, Apr 2021 - Sep 2021 · 6 mos, Bengaluru, Karnataka, India, BB F&V (Fruits and Vegetables) Business: • Fully owned the 'Farm to Fork' Tech & Process implementation PAN India (includes farmer mgmt, crop tracking, and demand & supply planning products) for F&V Owned the exclusive 'Farmer Traceability' project shown on BB App and Fresho stores pan India. • Customer Delight- Allows customers to know the harvesting date, time, location, farmer details, etc. • Quality Imp- Allows BB to reverse track the source of the crop, and all personnel involved in the process of farm to fork including Indenting, Quality checking, Packing and Delivery, for tonnes of F&V we sell everyday.

Product Management Intern at ByteDance, Aug 2020 - Nov 2020 · 4 mos, Gurugram, Haryana, India, Managed freelancer operations & designed 5 optimisations to improve the user experience, product adoption and user growth. Conducted extensive user & market research.

Digital Marketing Strategy Intern at Godrej Consumer Products Limited, Jul 2020 - Aug 2020 · 2 mos, Mumbai, Maharashtra, India, Strategized the best practices for Influencer Marketing by creating Data-driven models & cohorts to onboard Influencers and measure ROI based for the FMCG product portfolio.

PM Mentor at B schools & PM Cohorts, Jun 2020 - Jul 2025 · 5 yrs 2 mos, India, Guest Speaker at IMT, Ghaziabad & SBM, NMIMS, Mumbai Educator at Relevel by Unacademy, Upraised, PhysicsWallah, Growth School and few more Programs

Marketing Associate at Aspire Systems (india) P Ltd, May 2017 - May 2019 · 2 y, Chennai

Education

Master of Business Administration - MBA, Flagship Full-time Program at SBM, NMIMS, Mumbai - Specialisation in Marketing & Strategy, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

B.Tech, Computer Science and Engineering at Kattankulathur/KTR (Main Campus), SRM IST Chennai