Senior Analyst - Phonepe | Ex- Razorpay | Ex - zestmoney


Bengaluru, Karnataka, India

Remote

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

India







masters in economics
Christ University, Bangalore

Bachelor of Arts - BA, Psychology, Economics, Sociology
Mount Carmel College, Palace Rd, Bengaluru
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A highly driven and motivated individual who is always ready for a challenge. With the ability to be adaptable and versatile, I ensure I overachieve targets. My style of working is Methodological and Innovative. Knowledge hungry, I constantly experiment with different styles of customer engagement and pipeline generation.
Bengaluru
claude
deepseek
grok
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notion
perplexity
Senior Analyst at PhonePe Payment Gateway, May 2025 - Present · 1 yr 6 mos
Analyst at Razorpay, Jul 2022 - May 2025 · 2 yrs 11 mos, Bengaluru, Karnataka, India, Managing the end-to-end onboarding lifecycle for businesses on RazorpayX, ensuring seamless coordination between banks, sales teams, and businesses for Current Account documentation and activation. Skilled in optimizing onboarding workflows, maintaining a 0–1 day turnaround time (TAT) for sign-ups, and streamlining processes for efficiency. Successfully led the integration of a new banking partner, enhancing operations and driving cross-functional alignment through structured training sessions.
Credit Risk Analyst at ZestMoney, Dec 2020 - Jul 2022 · 1 yr 8 mos, Remote, Conducted credit analysis, underwriting, and independent decision-making for customer credit facilities and payment plans. Monitored CIBIL reports, KYC checks, and fraud analysis to assess financial eligibility and red flags. Collaborated across departments and with third parties to resolve issues and improve processes. Led training and certification sessions for interns, improving team skills and process efficiency. Audited agents, provided daily feedback, and conducted calibration calls to enhance quality and performance.
Associate- Partner Operation at ZestMoney, Oct 2020 - Jan 2021 · 4 mos, Bangalore Urban, Karnataka, India
Business Development Associate at BYJU'S, Aug 2020 - Oct 2020 · 3 mos, Bangalore Urban, Karnataka, India
Policy Making at Oxfam, May 2019 - Jun 2019 · 2 mos, India, Policy review in the context of Bihar - Economic Empowerment of Women. Research on the small business holdings of women in rural Bihar.
masters in economics, Christ University, Bangalore
Bachelor of Arts - BA, Psychology, Economics, Sociology, Mount Carmel College, Palace Rd, Bengaluru