Anurag Tiwari PMP Certified profile photo 1 on Tal

Anurag Tiwari PMP Certified

Program Manager | PMO Lead | PMP® | 15+ Years Delivering IT, CRM & Client Projects for Global Clients | 🔎 Open to Senior PM, Program & Delivery Manager Roles

Bengaluru

14+ years of work experience

NCR Atleos
Nov 20251 yr 1 moPresent

Bengaluru, Karnataka, India

Tata Consultancy Services
Apr 20241 yr 8 mosNov 2025

Bengaluru, Karnataka, India

• Act as the primary contact for ServiceNow ticket-based projects, reviewing incoming requests and assigning them to appropriate team members. • Facilitate project teams and stakeholders throughout the project lifecycle, from kick-off to final closure. • Plan project timelines, risk assessment, resource allocation, and delivery estimates (both partial and full). • Facilitate weekly project review meetings to track ticket statuses, assess team bandwidth, and update project schedules. • Organize monthly Business Process Reviews (BPRs) with analytics teams to assess project progress, identify bottlenecks, and document lessons learned. • Lead bi-weekly team sync meetings to address outstanding tasks, discuss progress, and manage project dependencies. • Oversee and maintain the project management tracking tool, ensuring team updates are accurately captured on a weekly
NCR Corporation
Dec 20212 yrs 5 mosApr 2024

India

• Developed project scopes and objectives, coordinating with stakeholders to ensure technical feasibility and resource alignment. • Managed communications and governance compliance, compiling and sharing project updates and progress with stakeholders. • Coordinated internal resources and third-party vendors, ensuring seamless project execution and timely resource allocation. • Identified project metrics, milestones, and assessed risks to optimize project delivery. • Managed relationships with clients and stakeholders, ensuring satisfaction through comprehensive project documentation and effective problem-solving. • Implement project standard process as per PMO guidelines.
Aug 20138 yrs 4 mosNov 2021

Mumbai Area, India

• Oversaw day-to-day operations related to order management, project monitoring, and central PMO coordination. • Conducted product requirement analysis, budgeting, and cost estimation for order quotations. • Led negotiations with clients to support the sales team and successfully close deals. • Managed production planning, scheduling, and transportation logistics to ensure timely project delivery. • Streamlined communication between stakeholders and teams, handling all customer-related issues and ensuring client satisfaction. • Administered CRM data management using Salesforce, alongside QMS ISO 9001:2015 compliance management.
APDS Ltd
Mar 20121 yr 6 mosAug 2013

Mumbai

• Managed weekly production planning, scheduling, and control, ensuring adherence to master production plans. • Coordinated with production lines and engineering teams to meet project timelines and quality standards.

Anurag’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
github copilot
github copilot
ChatGPT
ChatGPT

Education

Ujjain Engineering College, Sanwer Road, Ujjain

Bachelor of Engineering - BE, Electronics and Communications Engineering

Ujjain Engineering College, Sanwer Road, Ujjain

20074 yrs2011

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Headline

Program Manager | PMO Lead | PMP® | 15+ Years Delivering IT, CRM & Client Projects for Global Clients | 🔎 Open to Senior PM, Program & Delivery Manager Roles

About

PMP-certified Project and Program Manager with 15+ years of experience delivering IT infrastructure, installation, CRM and quality-system projects for global clients across retail, hospitality, finance, aviation and construction. I am currently a Program Manager at NCR Corporation, managing ATM products and services across APAC and EMEA. Before this, I set up and ran a PMO for Boeing's Learning and Analytics team at TCS. What I bring: • End-to-end delivery across all five project phases, with strong project tracking and plan vs actual control • P&L management, budget control and cost tracking • PMO setup, governance, change control and RAID/risk management • Salesforce CRM implementation and migration • ISO 9001:2015 QMS implementation (certified after a Bureau Veritas audit) • Leading cross-functional teams of up to 40 across India, APAC and EMEA Tools: Power BI, Tableau, Smartsheet, ServiceNow, Salesforce, EPM, Teams Planner, MS Excel 🔎 I'm actively looking for my next opportunity as a Senior Project Manager, Program Manager, PMO Lead or Delivery Manager, and I'm open to roles in India and global teams. I'd be glad to connect with recruiters and hiring managers. 📞 +91 7387519482 | ✉️anurag03t@gmail.com

Location

Bengaluru

AI stack

claude code

claude

gemini

github copilot

ChatGPT

Work experience

Program Manager at NCR Atleos, Nov 2025 - Present · 1 yr 1 mo, Bengaluru, Karnataka, India

Project Manager/Program Coordinator PMO at Tata Consultancy Services, Apr 2024 - Nov 2025 · 1 yr 8 mos, Bengaluru, Karnataka, India, • Act as the primary contact for ServiceNow ticket-based projects, reviewing incoming requests and assigning them to appropriate team members. • Facilitate project teams and stakeholders throughout the project lifecycle, from kick-off to final closure. • Plan project timelines, risk assessment, resource allocation, and delivery estimates (both partial and full). • Facilitate weekly project review meetings to track ticket statuses, assess team bandwidth, and update project schedules. • Organize monthly Business Process Reviews (BPRs) with analytics teams to assess project progress, identify bottlenecks, and document lessons learned. • Lead bi-weekly team sync meetings to address outstanding tasks, discuss progress, and manage project dependencies. • Oversee and maintain the project management tracking tool, ensuring team updates are accurately captured on a weekly

Project Manager -APAC PMO at NCR Corporation, Dec 2021 - Apr 2024 · 2 yrs 5 mos, India, • Developed project scopes and objectives, coordinating with stakeholders to ensure technical feasibility and resource alignment. • Managed communications and governance compliance, compiling and sharing project updates and progress with stakeholders. • Coordinated internal resources and third-party vendors, ensuring seamless project execution and timely resource allocation. • Identified project metrics, milestones, and assessed risks to optimize project delivery. • Managed relationships with clients and stakeholders, ensuring satisfaction through comprehensive project documentation and effective problem-solving. • Implement project standard process as per PMO guidelines.

Senior Project Manager-PMO Operation at Gaaia Contractors C/O Bharat Floorings, Aug 2013 - Nov 2021 · 8 yrs 4 mos, Mumbai Area, India, • Oversaw day-to-day operations related to order management, project monitoring, and central PMO coordination. • Conducted product requirement analysis, budgeting, and cost estimation for order quotations. • Led negotiations with clients to support the sales team and successfully close deals. • Managed production planning, scheduling, and transportation logistics to ensure timely project delivery. • Streamlined communication between stakeholders and teams, handling all customer-related issues and ensuring client satisfaction. • Administered CRM data management using Salesforce, alongside QMS ISO 9001:2015 compliance management.

Production Engineer at APDS Ltd, Mar 2012 - Aug 2013 · 1 yr 6 mos, Mumbai, • Managed weekly production planning, scheduling, and control, ensuring adherence to master production plans. • Coordinated with production lines and engineering teams to meet project timelines and quality standards.

Education

Bachelor of Engineering - BE, Electronics and Communications Engineering, Ujjain Engineering College, Sanwer Road, Ujjain