Headline

Technical Project/Program Manager at Dell Technologies | IT Infrastructure | Data Center | Cloud | SaaS | Service Management | Agile | Open to Global Relocation

About

Technical Program Manager / Technical Project Manager with 10+ years at Dell Technologies — including 4+ years driving enterprise-scale technical projects and programs, greenfield and brownfield deployments through complex modernization, and 6 years in hands-on infrastructure configurations and technical delivery. Specialized in infrastructure, data center, migration, cloud, cybersecurity, and mainframe across banking, finance, insurance, telecom, healthcare, and enterprise sectors. Delivered 100+ technical engagements across APJ, EMEA, and NAMER, defining OKRs, managing roadmaps, and consistently delivering on schedule and within budget while maintaining 99%+ SLA adherence. Led cross-functional teams of solution architects, engineers, and vendors to deliver infrastructure lifecycle solutions across on-premises and hybrid-cloud environments (AWS, Azure, and GCP) while aligning C-level stakeholders. PMP, CAPM, ITIL, Backup, Storage certified. Focused on high-impact program roles in cloud and infrastructure transformation, open to global opportunities and relocation.

Location

Pune City

AI stack

antigravity

cursor

Work experience

Technical Program Manager / Technical Project Manager at Dell Technologies, Feb 2022 - Present · 4 yrs 6 mos, Pune District, ·Direct high-value portfolio of 100+ infrastructure, cloud, data center programs, enterprise-scale platforms and mission-critical systems across Banking, Finance, Insurance, Telecom, Healthcare, and enterprise sectors — defining OKRs and managing roadmaps. ·Lead end-to-end migration, mainframe and modernization programs across 10+ global sites, migrating 20–50+ applications and 100+ complex workloads, achieving defined milestones, on-budget delivery with 99%+ SLA adherence and minimal downtime. ·Steer cross-functional teams (5–15) of architects and engineers to deliver data protection, backup, storage, cloud, SaaS, and cybersecurity platforms, supporting intensive workloads and 100+ TB of data, improving system reliability by 30%. ·Unify product, engineering, sales, and support teams while aligning executive stakeholders, resolving dependencies, and driving execution in ambiguous, multi-stakeholder environments, improving deployment CSAT by 15%. ·Own program planning, resource strategy, and execution governance including OKR tracking, RAID logs, cadences, dashboards, improving productivity by 25% and reducing delays by 15%.

Infrastructure & Technical Delivery Engineer at Dell Technologies, Mar 2016 - Feb 2022 · 6 yrs, Pune Division, ·Deployed end-to-end infrastructure solutions across backup, storage, cloud, and virtualization, delivering 20+ large-scale cloud and migration programs supporting enterprise-scale platforms and mission-critical systems across global regions (APJ, EMEA, NAMER). ·Validated and optimized production deployments, developing configuration standards and guides that reduced post-deployment support requests by 15% and improved operational stability and system reliability. ·Trained and mentored engineers on infrastructure, backup/recovery, storage administration technologies, improving deployment consistency, technical capability, and delivery quality across infrastructure programs. ·Drove ITSM and change management execution using ServiceNow, ITIL, Agile, Kanban, and Scrum, improving change success rate by 35% and accelerating delivery cycles by 15%. ·Designed and scaled high-availability, multi-site distributed infrastructure — implementing replication, automated failover, and DR frameworks with defined scope and meeting RTO, RPO objectives and compliance requirements.

Education

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, Savitribai Phule Pune University

Secondary and Higher Secondary (S.S.C & H.S.C), Physics, Chemistry, Mathematics, Holy Cross Convent High School - Akola, Maharashtra, India