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Anuraag Vijay

Cybersecurity Enthusiast| AI Explorer Breaking down complex tech into real-world insights. Let’s build a safer, smarter future one post at a time.

Hyderabad

< 1 year of work experience

Sitel Group
Jul 20248 mosFeb 2025

Hyderabad, Telangana, India

Foundever (Sitel)
20241 yr2025

• Maintained 92%+ CSAT consistently across monthly performance cycles. • Handled 60–80 customer interactions per day with high accuracy and empathy. • Resolved customer issues 20% faster than team average. • Achieved Top-5 KPI performance ranking within a 30+ member team.

Education

Sai Sudhir Degree College

20204 yrs2024

Bachelor's Degree

Advocate Atul Sharma’s Law Classes

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Headline

Cybersecurity Enthusiast| AI Explorer Breaking down complex tech into real-world insights. Let’s build a safer, smarter future one post at a time.

Location

Hyderabad

Work experience

Customer Service Representative at Sitel Group, Jul 2024 - Feb 2025 · 8 mos, Hyderabad, Telangana, India

Customer Support Associate at Foundever (Sitel), 2024 - 2025 · 1 yr, • Maintained 92%+ CSAT consistently across monthly performance cycles. • Handled 60–80 customer interactions per day with high accuracy and empathy. • Resolved customer issues 20% faster than team average. • Achieved Top-5 KPI performance ranking within a 30+ member team.

Education

Sai Sudhir Degree College

Bachelor's Degree, Advocate Atul Sharma’s Law Classes

Anuraag Vijay - Customer Service Representative in Hyderabad | Tal