Lead, Operations @ Concentrix | Analyzing Search Engine Performance

Gurugram

Gurugram

Gurugram

Gurgaon, India

Bachelor's degree, Tourism Studies
Indira Gandhi National Open University

Advanced Diploma, Hospitality Administration/Management
international institute of hotel management
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At Concentrix, I serve as Lead, Operations, contributing to the company's focus on efficiency and quality. Previously, at TaskUs, I specialized in search engine optimization, where I supported a pilot campaign and played a role in maintaining quality and efficiency. This experience helped me develop analytical skills and refine my expertise in SEO strategies. I hold a Bachelor’s degree in Tourism Studies from Indira Gandhi National Open University and a Bachelor of Arts in Hospitality Administration/Management from the University of West London. Equipped with proficiency in Microsoft PowerPoint, Google Docs, and Google Sheets, I aim to support operational excellence and drive impactful outcomes.
Gurugram
Lead, Operations at Concentrix, Apr 2026 - Present · 3 mos, Gurugram
Teammate at TaskUs, Nov 2024 - Apr 2026 · 1 yr 6 mos, Gurugram, In my role at TaskUs, I specialized in search engine optimization, where I initiated a pilot campaign and supported a new team in maintaining quality and efficiency. My responsibilities included analyzing search engine performance and ensuring that the new batch met the established standards. This experience allowed me to hone my analytical skills and deepen my understanding of SEO strategies.
Senior Representative, Operations at Concentrix, Aug 2021 - Nov 2024 · 3 yrs 4 mos, Gurugram, At Concentrix, I began my journey as a Content Moderator and quickly advanced to Senior Content Moderator. My role involved not only moderating content but also improving processes and supporting my team. I focused on maintaining high-quality standards and fostering a collaborative environment, which contributed to overall operational success.
Industrial Trainee at Trident Hotels, Dec 2018 - Jun 2019 · 7 mos, Gurgaon, India
Bachelor's degree, Tourism Studies, Indira Gandhi National Open University
Advanced Diploma, Hospitality Administration/Management, international institute of hotel management